Punta Cana Seven Beaches in Punta Cana

I’d like to start by complementing Daniel at Reception, he was excellent in every way and is an asset to the establishment. Room was very clean, but it was basic with minimal supplies. No wine glasses. The one and only light in the living did not work so I had to sit in the dining room. I wanted to read in bed and prop myself up with another pillow, there weren’t any. Overall I would not recommend staying here to my friends.
Dane Human

Nice place to stay for a short or long period, Mrs. Raquel is very friendly and diligent, always able to help. I would book a reservation again if I need to.

Fantastic Stay!
The staff was not the best in english but with a translator i was better able to understand and my team and I had a wonderful time! The rooms are clean, spacious and the property is maintained daily. It was very easy to access and a comfortable space. Will be back again!

The scenery is excellent for properties.
The staff can be helpful but if they can’t sort things they tend to not be in the office and someone else’s has to deal with the Subject, using the reason “the other person is not here to deal with it”.
They seem very cautious before they start smiling at you.
Of course there is a barrier of language. The apartment wasn’t fixed before I arrived there ( the tap water had very low pressure) they fixed the tap after I arrived. If you persist on something they usually attend to the matter! Scenery was beautiful and very Calm and soothing; I tend to find calm is relaxing for tourists, but also Calm can be too relaxing if they are doing a job too slowly,

My stay
The place is decent I booked two apartments. Upon checking in the receptionist on the evening of Sunday April 20th 2025 lacks customer service. My buddy and I walked into the office and she carried on with her conversation like she did not see us though I acknowledged her when I walked in. After checking in another lady walked us to the apartments but only provided towels for one apartment. The you lady said she would be back with the towels for the other apartment. An hour went by I informed the receptionist about the matter she said the towels would be sent . The following morning upon reminding her about the towels we finally received them. I paid for both apartments upon arrival but got towels for the second apartment the next day. I work in the service industry for seventeen years this sort of behavior is unacceptable. The property is fairly priced and customer service should be better. Would I recommend or stay in the future. Not si sure