Best Hotels in Punta Cana

The staff, ABSOLUTELY all of them, are extremely attentive and kind. I would recommend this resort a thousand times for the exceptional service. From the reception to the waiters and room service

⭐️⭐️⭐️⭐️⭐️ Excellent Hotel Experience My stay at this hotel was absolutely wonderful. From the moment I arrived, the staff was friendly, attentive, and professional

everything was excellent! Our building Concierge, Manuel Lopez, was beyond exceptional and catered to all our needs making us feel seen, heard, and special

The room was spotless, with a very comfortable bed and all the amenities needed for a relaxing stay. Breakfast was delicious and varied, with fresh and high-quality options

The buffet was a 5 star that offered a variety of excellent international foods for all palates The hotel is one of 7 with access to select from most of the high quality restaurants. Highly recommend the Garden Grill

Staff was phenomenal I never tipped as much as I did on this trip Armando the front desk staff was amazing he arranged all of my dinners at restaurants and helped with almost everything

Excellent service, great resort. Clean, good wifi, easy access to whole GBP complex. Buffet food and restaurants could be improved. And smoking should not be permitted poolside.

So we had to pay the difference right there, otherwise we couldn't check in. Everything else was excellent; the service and attention from the staff was spectacular

everything was good, we enjoyed our stay there...Except the airport tansfer was

The resort’s layout, entertainment, and family-friendly atmosphere created an enjoyable balance between relaxation and activity, making the stay both memorable and stress-free

The amenities were a major highlight, from the well-kept pools and beach access to the wide variety of food options that catered to different tastes

The room was spotless and well maintained, with daily housekeeping that ensured a comfortable and relaxing space to return to

The food was good across the board, with lots of variety, but there were high wait times for a few of the more popular restaurants, especially at peak hours, so be prepared for that

Our room was good—comfortable and clean—and the service overall was solid. Most of the staff were very friendly and helpful

The service, room, beach, and drinks were excellent, which I would rate 4. 2/5, and the dinners were outstanding at 4. That said, I have a few suggestions for improvement

The beach team — Yohan, Youhansey, Elvyn, Lorena, Jeffery, Arhensay, and Nury — created a seamless, relaxed experience each day, while Scooby at the pool brought warmth, attentiveness, and an inviting atmosphere

Same goes to Richard and Jose, who work in the Main Pool Bar, are so great! They were the best bartenders I've met here. Orlando, that works in Market, is so caring for our wellbeing

The amenities throughout the property were impressive, and we loved the diversity of food options at the restaurants. Overall, it was a fantastic experience start to finish, and we can’t wait to return!

Great pool! Beautiful beaches. The snack bar by the pool did not have the best choices and the food was not that good. Same fried food each day.

Stay at the resort was overall good, the part in which the Resort needs improvement is the food. The food options and flavor are not up to par with the facility. Food bland, and did not impress

Staff and cleanliness was a plus. Cons goes to just one hour entertainment and not much to do for adults at night. Food wasnt also the greatest. After all good for the prive we paid.

Great experience, first time going on a family trip with my two kids, everything worked out great with the hotel. The amenities were great and all staff members were accommodating and helpful.

There was always something to do, with lots of entertainment throughout the day and night, including pool activities, dance areas, live music, and performances

We stayed in villa 15, right in the center of everything, close to the buffets, main areas, and the beach

Try the french restaurant, good service and great food. Avoid the Rodizio restaurant , poor service , food just ok. Over all is a great hotel but some of the employees need better training .

It was a fantastic stay. Love the service and the attitude of workers there.

I had problems with check-in, I waited 1 hour longer than agreed and they gave me the wrong room, I booked a room and they gave me another and they didn't want to change it.

The buffet food was consistently amazing with lots of variety, and the Mongolian restaurant was hands down the best — a must-try! We had the Privilege membership and it was 100% worth it

We had a fantastic stay at this resort and I want to recognize some of the incredible staff who made our trip so memorable. Luisa at the front desk was warm, welcoming, and so helpful from the moment we arrived

Deni, the bell boy, was incredibly kind and attentive, and Frank from the wait staff provided consistently excellent service throughout our stay

A huge shoutout as well to the entertainment team, particularly Jose, Luis, Gabriel, Yulainy, and Ray. Their energy, friendliness, and enthusiasm made the atmosphere around the resort so fun and welcoming

The meals were as expected from "good" at the buffer to up to very good at the a la carte restaurants. Great value for the dollar at a DR resort!

Having our own reserved beach area made a huge difference and felt more relaxing and exclusive. Philippe was incredible and always made sure our drinks were never empty — outstanding service

The ocean water is not clear, so not the best for snorkeling but our stay was great - good food, good entertainment, good pools and GREAT drinks! While our stay was good overall, Miguel is the reason we will be back! The resort is incredibly lucky to have such an exceptional employee!

The entertainment staff are very friendly and make sure you are included and having fun, Miguel is the best he is very energetic and friendly. The shows are entertaining each nice

The beach is amazing, it’s in the top 5 best beaches in the world, everyone in the hotel staff works very hard to make your stay pleasant, worry free and enjoyable

They offer great variety and are easy to access. We had read mixed reviews about the food and primarily dined at the main buffet, which was consistently good

She turns normal moments into memorable ones and guests into family. People like Keila are the reason vacations become stories you tell when you get home. Thank you for making this trip truly epic and legendary

Whether it was activities, shows, or just checking in to make sure everyone was having a great time, she did it all with real passion and a big smile. You can tell she doesn’t just do this job — she lives it

We had a 7 year old and 2 and a half year old. Kids loved it!!! The whole resort is perfect for families. It was great Family princess and their bunk beds it was awesome!!!

They are lovely and will help with everything. The beach is great pool crowded food beautiful facilities are amazing

This was the best room I've ever stayed in at a resort. I'll definitely be back!

These were not items left out in the open — they were placed בתוך my personal belongings, which indicates that someone went through my things. During my stay, my sunglasses also disappeared

At the time, I assumed I had misplaced them and even checked with Lost & Found, but nothing was reported. Given what I discovered later, I now believe those were stolen as well. This situation is very distressing

I recently stayed at the Grand Bavaro Princess Resort in Punta Cana for 4 nights, and unfortunately my experience was extremely disappointing due to a THEFT

I had the best time with my huge family! Everyone who works at this resort is so wonderful and accommodating! Aniblaisy from the entertainment team turned my trip from a 10/10 to a 100/10! She was so kind to me every time we spoke! She introduced me to do some activities and I had so much fun every time! Also, a shoutout to housekeeping! Not only was my hotel room the best hotel room I’ve ever stayed...

These are hard working men and women who deserved to be recognized! Also the front desk service people did their best to be helpful when needed

The bathroom could be a little better, though. The shower was old and didn't work very well. The buffet is good, I think the food could be a bit more seasoned and more varied, but it was nice enough

This place is absolutely beautiful! This is our third time visiting and there are so many reasons to keep coming back! The beach is perfect, well kept and has so many loungers! The pools are great! We loved their restaurants and the buffet is a convenient and delicious back up for every meal

The hotel has a beautiful environment, beautiful sea water, comfortable beach, golf course, football field, tennis court, basketball court, and many recreational facilities on the sea

The hotel has eleven dining halls, providing different food services

The service was equally impressive: Adrianna and Elvis were incredibly kind and attentive throughout our meal. It was so good that we immediately booked a table for the next day! An experience not to be missed !

The grilled chicken was perfectly cooked, and the cheesecake dessert was the best I’ve ever had! The presentation of the dishes was beautiful, and everything came out hot and fresh

Friendly service and good view

The staff was attentive, friendly, and knowledgeable about the menu, which made ordering so easy and enjoyable. The food was absolutely delicious—every bite was bursting with flavor

Amazing Experience at gold fish beach club I had an incredible dining experience at gold fish beach club. From the moment I walked in, the atmosphere was warm and welcoming

An absolute delight! The food at Mareas restaurant is exceptional. We had the lobster, and it was a true treat—perfectly cooked and bursting with flavor

Resort personnel was always helpful, good food, good choices. Planning our next year vacation with my 19 and 22 years for the same week next year. They loved the Riu party and activities

Overall, the price was good for the money and is the main reason we are coming back next year

Overall, my stay at the hotel was very pleasant. The staff were extremely kind and attentive, the food was excellent, the pools were spotless, the beach was beautiful, and the gardens were well cared for

Aside from the room maintenance issues, everything else was excellent

The room was clean, pool hours were more limited, the equipment in the gym is broken and have been for years. The food was not as good as most other Riu hotels

We originally booked this resort however we were upgraded to another hotel within the resort due to overbooking. We spent a lot of time in this hotel due to our friends and relatives staying in this resort

simply the best gift for a young family who loves privacy ..

The overall cleanliness is excellent, as is the maintenance of the hotel and rooms. However, the staff's service is terrible. Upon arrival, there was no one to help me with my luggage; no one would budge

Fabulous experience! The beach is beautiful! The rooms were spacious and the entire property is very clean! The staff was attentive and super friendly! The pools were refreshing! Note-the swim up bar had kids in it

Super good cappuccinos as well 🤗 Can't wait to return! ✌️

Our initial room had some minor issues and the staff immediately fixed the problem. Other than that, the service was stellar, food absolutely amazing, and the most beautiful beach

The Riu app is great, however, it wasn't updated daily with activities/entertainment, however there was info near the lobby with info. Definitely was an overall wonderful hotel!

The rooms were scrubbed daily, floors mopped and all requests followed as asked - Very clean! The staff and their service is what stood out the most - in the best way possible

The Blue team at the pool was excellent and kept things energetic and fun throughout the day. The pool area itself was enjoyable, though it could have been cleaner at times

Overall, despite a few maintenance issues, we had a good experience thanks to the service and entertainment, and we enjoyed our time at the resort

That said, the room could definitely use some renovation. We didn’t have the hanging chair shown in the photos, one of the sinks was leaking, and the USB charger didn’t work

We stayed during NYE in a Junior Suite with a rooftop, and the room itself was spacious. The AC system and ceiling fan worked very well, which was much appreciated

Our butler, Carlos Enrique, was very responsive and quickly arranged for someone to fix the sink. The USB still didn’t work, but we found a workaround

People are nice and quick to offer help for anything you need. The perfect size resort, it's big enough but not too big. I personally didn't care for the beef but the rest is good

It has been a wonderful experience, we came for 4 days and have no regrets so far. The children's kids club has been wonderful and entertaining for the children and there's plenty of adult entertainment as well

Great place! Very nice facilities, a good variety of pools, and an amazing beach. The staff at the hotel were very pleasant and attentive

The entertainment for the kids was excellent quality, especially the activities led by Berenice Polanco

The hotel delivers a good experience, but lacks the distinctive features or elevated touches that would set it apart from its competitors

The bartenders were friendly and kept the drinks coming. The entertainment was one of our favorite parts, with live music, shows, and lots of daytime activities. But it was also easy for us to find quiet spots to relax

Had a great time here! Loved that breathless resort was connected to get the best of both worlds. My personal concierge, Marcos, was excellent!

We just spent a week at the incredible Dreams Onyx Resort with our family of 9, and I can't say enough good things about this place

Castillo is by far the best bartender we've ever encountered at a resort! Our butler/concierge Albert was equally amazing. He was attentive, responsive, and made sure we had everything we needed throughout our stay

The room was always very clean. The staff were ALL very friendly. The gardens/yards were always clean & tidy. The food was excellent every day…… except Monday (yesterday)

Rooms and property were excellent! One issue I had was the buffet food. If it was supposed to be cold it was warm if it was supposed to be warm it was cool

Castillo, the bartender at the preferred family pool, went above and beyond every single day. He quickly learned all of our drink orders and always had our favorites ready

what a lovely hotel some staff are friendly some are not , especially if you don’t tip !! Tipping is essential here or your holiday will be ruined !! very clean rooms lots of verity of food the restaurants are the best food , make sure you book straight away , but also tip again !! if your English tour definitely second best so just remember that

Beautiful hotel, the proximity to the beach was good and will be back soon

My first time in Dom rep. Hotel is great. The staff are excellent. Bar staff are very friendly. David is a great guy, very professional. The pools are beautiful. I would like to come back next year with my family.

We enjoyed this resort and the food selection at the buffet was really good. The paella, seafood and soups were our favourites. My family of three (including a toddler) stayed for 6 nights and no complaints

My family of 33 went to this resort early August, it was gorgeous! Sandy at the front desk is the best. She is so patient and provides amazing customer service. And Pedro the server is amazing as well

The resort was not too busy in September which was nice because we always found a spot on the beach, by the pool, water park and best of all they always had towels

This is truly the perfect place for anyone looking for a vacation filled with relaxation, sunshine, and fun. A special thank you to Elvin and the rest of the staff for making our stay feel like home

The food tasted okay and there was a good variety at El Carey & La Tortuga buffet, but after a few days it became repetitive. Sometimes the hot food was cold or cold foods were warm

From the moment we arrived, the staff made our experience unforgettable. Everyone was incredibly kind, welcoming, and always ready to help

The team communicated effortlessly in both English and Spanish, which made everything feel smooth and comfortable. The beach was absolutely stunning, just as beautiful as the photos online, if not more

We used the Privilege pool and the 2 attendants, Carlos and Daniel, were superb! There were plenty of towels and both Carlos and Daniel made sure we always had plenty of drinks and food! I recommend if you want pool chairs with umbrellas, you need to get them early as most are taken by 9:00 AM and only chairs without umbrellas are left

Additionally if you have a medical condition making it difficult to navigate stairs, please note that there are no elevators in the buildings so you may want to ask for a room on the ground floor (we did this at the time we made our reservation and the staff was great in accommodating the request)

We recently stayed at the Wyndham Alltra Punta Cana and overall had a good trip, though the experience was a bit mixed. The resort itself was generally clean and well maintained, and the grounds are very pretty

Despite these issues, we still had a good time, but I think that has more to do with us than the resort. If food and service are not priorities for your stay, then it can be an enjoyable stay

the buffet in particular (the only option for breakfast) was generally not very good, and the options felt repetitive and limited

Great little spots along the pool to eat and drink so you don’t have to go far. We will be back with our kids next time. I am so happy we came here! Thank you all!

The biggest one was that the toilet ran constantly during our stay, which was a little frustrating and made the room feel less polished than expected. The food was one of the more disappointing parts of the stay

The pool area in particular is beautiful and a nice place to spend the day. However, we did notice that the pool tended to get a bit scummy as the day went on and actually stained our bathing suits

Everything about our honeymoon was amazing! As frequent cruisers, we decided to go on a limb and stay at a resort. We are so happy with our experience! Every place here had the best service

This this is only my second time out of the country and my first time in Punta Cana and 1st all inclusive. My experience has been great so far. The room was great tho I wish I would have sprung for the beach view

The resort truly lives up to its name, providing an experience of pure luxury and relaxation. What really made my trip special, beyond the stunning facilities and beautiful grounds, was the incredible service

My view is still great but nothing beats a beach view. The give you a glass of champagne when you arrive. There was a bottle of champagne waiting for me in my room

I’ve only tried 2 restaurants here so far but what I’ve tried at Oregano and The Grill has been decent. Wish I would’ve come with someone but Overall I will be coming back

My recent visit to Excellence El Carmen was absolutely phenomenal, exceeding all expectations! From the moment I arrived, it was clear that everything here is top-notch