Hôtel de la Bretonnerie in Paris

Like: location and neighbor, dislike: Bed matress needs replacement, weird few stairs on the floor makes moving luggage difficult, shower booth condition needs improvement, too expensive compared to overall condition, overall furniture too old

Most horrible room I have ever stated at.
I am honestly shocked that this room is being charged at $285 per night. The space is extremely small, outdated, and uncomfortable, with broken amenities and no air conditioning. The condition was closer to what one might expect from a budget motel, not a property charging premium rates. Even the hangers in the closet were broken, which reflects the overall neglect.

When I raised concerns at the front desk, I was told, “Yes, Americans don’t like this room.” With respect, this has nothing to do with nationality. I’ve traveled to 72 countries and more than 300 cities, and America is my adopted home — I know the difference between cultural preferences and basic hospitality standards.

To make matters worse, the staff member was unfamiliar with “La Baguette Du Relais,” a well-known restaurant located just around the corner. This lack of care and awareness, both in service and in facilities, leaves a very poor impression.

At $285 a night, this experience was unacceptable.