Hôtel Château de la Tour in Cannes

The hotel is in a beautiful setting, with a lovely pool and in a quieter area away from the busyness of Cannes.
Staff are lovely and friendly, particularly the two ladies and young man on breakfast service who can’t do enough to help you despite working in the crazy heat!

Unfortunately, there is only so much the wonderful staff can do with the hands they are dealt. The hotel is lovely to look at from initial views- however bathrooms are tired and rooms could do with an update.
The biggest issue we faced was the aircon. Which despite being told was working (I rang ahead after reading previous reviews) was nothing more than a puff of air. We travelled with a baby so were worried about the heat of the room. Despite the aircon stating it was on full at 17 degrees, the temp of our room never went below 27 degrees the whole time we were there. I rang down several times wondering if something needed to be switched on at reception but unfortunately it is just literally that bad. In the end after complaining it was too hot for a baby, a man from reception gave us their fan, which made the stifling room just about breathable. But still, I would say I had ten days of very little sleep due to the heat of the room.

Unfortunately I wouldn’t book this hotel again until they invest in a new and working conditioning system. For the price (we paid extra for a deluxe room), you don’t expect to be taking 3 cold showers a day because it’s so hot in your room.

Finally, a tip is to order your omelette and coffee as soon as you sit down at breakfast. The first day, mine never arrived and I heard lots of other families over the week complain about the same issue- seems some days the cook just forgets about a few orders. After the first day it never happened again and we were looked after so well every morning at breakfast!!