MUSMORE Boutique Hotel in Tbilisi

Despite the very friendly and hospitable staff and the calm environment, unfortunately I have to share some serious issues about my stay.
First of all, I really don’t understand how this place is rated as a 4-star hotel. At best, it feels more like a basic guesthouse.
The room was extremely small, to the point that there was no space to even place a suitcase properly.
The shower was broken, and the bathroom itself was very small.
There was no trash bin in the room.
There was only one power outlet, which was not usable for both the electric kettle and the refrigerator.
The refrigerator door could not be opened properly because it was blocked by a chair.
On top of that, a very unpleasant cooking smell spread through the rooms and stayed for hours.
Overall, I do not recommend choosing this place for accommodation.

Firstly, they were very mismanaged when arranging a room. I had to ask three times for them to put towels, etc in my room. Later, they asked me to change my room at midnight because another guest wanted that room. When I refused to change the room in the middle of the night, they asked me to take a refund and leave in the middle of the night! They rralt dont care about their guests at all. The lady kept following and harassing me, trying to barge into my room.

They don't care about their guests, unprofessional attitude. Not recommended.