Der Heidehof Conference & Spa Resort in Ingolstadt
✅ Spa area praised as beautiful and relaxing with two pools and sauna ✅ Rooms described as clean, modern, and well-maintained by multiple guests ✅ Friendly and helpful staff noted in many positive reviews ✅ Good breakfast buffet with a variety of options ✅ Convenient large parking area with six electric vehicle chargers ✅ Business facilities and meeting rooms available for corporate guests ❌ Some guests report no air conditioning in rooms, causing discomfort in warm weather ❌ Additional charges for parking, wifi beyond one hour, and some amenities like irons and spa access ❌ Rooms vary in quality, with some older, cramped, or noisy accommodations ❌ Reception lacks phone accessibility from rooms, requiring guests to visit the front desk ❌ Spa maintenance issues and lack of towels or bathrobes included during spa visits ❌ Service quality inconsistent, with reports of unfriendly reception and poor handling of complaints
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Description
Der Heidehof Conference & Spa Resort is a 4-star hotel located in Ingolstadt, Germany, offering a broad range of room types from Economy Single rooms to Suites with views. It features extensive spa and wellness facilities including a sauna, massage services, and two pools, which guests frequently praise for their ambiance despite some maintenance needs. The hotel has a restaurant and bar on-site, and amenities include free WiFi (with limited free usage), a fitness center, and business facilities like meeting rooms and a business center. Parking is available for a fee, and electric vehicle chargers are provided in the large open parking area. Rooms are generally described as clean and modern, but some guests note a lack of air conditioning and issues like noisy neighbors or dated furnishings in parts of the hotel. The staff receive mixed reviews, ranging from very helpful and friendly to occasionally distant, especially towards non-German speakers. Breakfast is served buffet style and is considered adequate but not exceptional.
Location
The hotel is situated in an industrial area of Ingolstadt, near the Audi factory, approximately 56 km from Munich's Franz Josef Strauss Airport. Guests can reach the hotel by car, with free bike rentals available on-site. Dining options nearby include G. Verdi Ristorante - Pizzeria just 52 meters away and Pizzeria Venezia at 216 meters, both with positive ratings. For leisure, the Wasserspielplatz “Donauwurm“ beach is about 3.7 kilometers away, offering a local outdoor attraction. The city center of Ingolstadt is around a 10-minute drive from the hotel, providing access to urban amenities and historic sites.
Tips
- Bring your own air circulator or prepare for warm room temperatures as there is no air conditioning.
- Confirm parking costs upon arrival to avoid surprises.
- If you plan to use the spa, bring your own towels and bathrobe or inquire ahead about their availability to avoid inconvenience.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Fri] 06:00-10:00 Open
[Sat - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 15:00-23:30. Check out time: 06:00-12:00.
Services and facilities
- Shopping on site
- Computer
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Non-smoking rooms
- Room service
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Linens
- Slippers
- Toiletries
- Ironing
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Packed Lunches
- Bottled water
- Free Wi-Fi
- Internet
- German
- Russian
- English
- Multi-language staff
- Tour assistance
- Bike rental
- Barbecue grill(s)
- Hiking
- Picnic area
- Sun Deck
- Parking
- Swimming pool
- Spa tub
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Massage
- Steam room
- Sauna
- Spa
- Pets allowed
The nearest beach is located on the distance of 3660 m. It takes 55 minutes To the beach!
Video
Map
Reviews
They have 6 E chargers outlet on the massive open parking (no gate, no security), this is were any positive feedback stops.
This hotel must be reached by car, but they charge you 6.5€ to park, it should be part of the room package. Silly.
We booked for 2 adults + 1 kid, they charged us an additional 20€ for a tiny floor mattress where our 7 y/o was barely fitting, not a proper bed as one can see on the picture, while the hotel was empty and they could easily set us in a bigger room fitting a roll away bed. This was shameless, considering they changed us room for that, after preparing a cot despite a call to clarify his age.
Rooms are clean and modern, but ours didn't have a phone to call the reception, we had to walk back there to get any service, can't be possible in a 4 stars.
To add insult to injury, during check out they say they "cannot compensate" for the issue, classy, and latter on by emails, pretended the same. Hotelier competence at its lowest. Come here prepared, but the rooms are quiet and the spa is cool.
No french speaking member.
I was not that well welcome, not horrible but not nicely neither (i was wearing work clothes so probably didn't helped but it should not impact IMHO...)
The room itself was old, a lot of fixed things not that well fixed.
The worse shower I never got (i was 5th floor). Never got the water to get stable temperature. Especially for a spa establishment it desapointing but barelly usable.
I left the room earlier (1pm), and use it and I am pretty sure it was not cleaned after me for next guest (the room was officially canceled, which brang me some drama with my job but that's another topic).
I ask an invoice and the I do know better than you tone didn't helped with the service quality perception.
The breakfast was not that bad.
I didn't tried Spa nor Restaurant so i can't tell for those.
Cheaper it will deserve a star more but the shower was really bad. If you are german speaker and rich looking enough you will probably have better service too.
However, my stay did have a couple of downsides that need addressing. Despite staying in the business class category, I was surprised to find that there was no water and coffee maker in the room. In a hotel that otherwise pays attention to guest comfort, this seemed like an oversight. A small touch like having a coffee maker would have added to the overall convenience of the stay. Similarly, the absence of an iron box in the room was quite inconvenient. When I requested one at the reception, I was taken aback by the 15 euro per day charge for its use. This came across as an unnecessary additional expense, especially for business travelers who often require a well-pressed attire.
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Frequently asked questions about Der Heidehof Conference & Spa Resort
Are pets allowed at Der Heidehof Conference & Spa Resort?
Yes, pets are allowed at the hotel. Contact the property for details regarding any fees.
What types of rooms are available at this hotel?
Room types include Run of House, Economy rooms (single and double), Standard rooms, Business rooms, Superior rooms, Deluxe rooms, Classic rooms, Junior Suites, Suites with views, and Double Suites.
Is parking included in the room rate?
No, parking is available but costs an additional 6.5€ per day and is not included in the room package.
What are the spa facilities like at this hotel?
The hotel has a spa and wellness centre with sauna, massage services, and two pools. However, some maintenance and service issues have been reported by guests.
How is the breakfast service at Der Heidehof?
Breakfast is served as a buffet: Monday to Friday from 6:00 to 10:00, and on weekends from 6:30 to 11:00. Additional fees for breakfast are not included in the room price and must be paid at the property.
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Hotel prices for: July - August 2026 calendar
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