City Hotel in Suhl
✅ Large, clean rooms with comfortable beds and quiet environment mentioned by multiple guests ✅ Excellent breakfast with a wide selection starting early at 6:30 am ✅ Helpful and professional roomkeeping staff noted in one review ✅ Working air conditioning in rooms highlighted as a positive feature by a guest ❌ Reception staff criticized for poor customer service and mishandling guest issues ❌ Misleading hotel description regarding wellness facilities; no indoor pool or dedicated wellness area inside the hotel ❌ Slow internet speed with additional charges for better connection ❌ Restaurant food criticized for being too salty and limited in quality ❌ Maintenance concerns such as aging bathroom fixtures, malfunctioning A/C, and cleanliness inconsistencies
Rooms and prices
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Description
City Hotel in Suhl is a 4-star property constructed in 1998, offering a broad selection of room types from Economy to Suites, including mountain view options. The hotel features soundproof and non-smoking rooms equipped with air conditioning and heating. Guests can enjoy facilities such as a fitness centre, spa and wellness centre with sauna and massage services, as well as a bar and a buffet restaurant serving breakfast daily from 6:30 to 11:00. The 24-hour front desk provides services like express check-in/check-out, luggage storage, and car hire. WiFi is available, although some reviews mention slow internet speeds and an additional fee for higher speed. Pets are allowed for a fee, and the hotel offers facilities for disabled guests. Overall, guests praised the large, clean rooms and convenient services, though some noted issues with reception and amenities maintenance.
Location
The hotel is located at Friedrich-König-Straße 1 in downtown Suhl. It lies just 234 meters from the Waffenmuseum Suhl, a museum showcasing the history of firearms with paid entry. Frankfurt International Airport (FRA) is 162 km away, making the hotel accessible for travelers flying into the region. The central location provides easy access to local shops and restaurants. Although parking is available nearby, it costs €3 per night. The municipal swimming pool is in an adjacent building, but it is not part of the hotel facilities and requires a separate ticket for entry.
Tips
- If you rely heavily on internet access, consider that free WiFi may be slow and faster speeds come with an extra charge.
- To avoid parking surprises, be prepared to pay a daily fee for nearby parking.
- For wellness activities, plan to visit the municipal pool next door as the hotel itself does not include these facilities.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: €10.00 (approx. US$11.61) per pet per night
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, DinersClub, MasterCard, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Television in lobby
- Terrace
- Express check-in
- Upper floors accessible by elevator
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Packed Lunches
- Free Wi-Fi
- Car rental
- Airport transportation
- German
- English
- Multi-language staff
- Tour assistance
- Garage
- Spa tub
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Massage
- Sauna
- Spa
- Babysitting and childcare
- Family/Kid Friendly
- Pets allowed
Video: City Hotel Suhl am CCS
Map
Reviews
You need your chip to work the lift. That slowed me down a minute but i am not a smart man.
Large room, large bed and wash room, very clean. And quiet. Free soft drinks/water. Excellent breakfast at 6.30 am with a wide selection. Very good value.
The pictures suggest this is a hotel with its own indoor pool and wellness area. This is not the case. The adjacent building houses the municipal swimming pool, for which you can purchase a ticket. The hotel's description is misleading.
Everything, signs, menus... everything... only in german. This hotel is not friendly to people from outside Germany.
No fridge in the room. I always keep some cold water of my on the fridge but here is not possible.
No park, if you want to park near the hotel you have to pay 3€ per night.
If you want to use the pool is in the next building and costs 5.50€
Big room but nothing special.
Cleaning is ok, buy could be better.
It's a first and last time... and strongly recommend you stay away from this place as well.
POIs near hotel
Frequently asked questions about City Hotel
Does City Hotel have air conditioning in the rooms?
Yes, all rooms are equipped with air conditioning.
Is there an indoor swimming pool at City Hotel?
No, the hotel does not have an indoor pool. The municipal swimming pool is located in an adjacent building and requires a separate ticket.
Are pets allowed at City Hotel and is there a fee?
Pets are allowed with a fee of €10 per pet per night.
What types of rooms are available at City Hotel?
Room types include Run of House, Economy room, Economy Triple room, Standard room, Standard Single room, Standard Double room, Standard Double room with mountain view, Standard Triple room, Comfort room, Comfort Single room, Comfort Single room with mountain view, Comfort Double room, Comfort Double room with mountain view, Comfort Triple room, Superior room, Deluxe room, Deluxe Single room, Deluxe Double room, Classic room, Classic Single room, Classic Single room with mountain view, Classic Double room, Classic Double room with mountain view, Classic Triple room, Suite, Single Suite, Double Suite, Double Suite with mountain view, and Standard Suite.
Is parking available at City Hotel?
Parking near the hotel is available but costs €3 per night.
