Mitsis Selection Alila in Faliraki
✅ Multiple reviews praise the excellent variety and quality of food across nine restaurants, including Greek and Italian specialties. ✅ Families appreciate the extensive kids facilities such as the mini-club, outdoor seawater pools, and children’s entertainment programs. ✅ Guests frequently mention the friendly, helpful, and attentive staff by name, highlighting personalized service especially from reception and restaurant teams. ✅ The private beach with free loungers and umbrellas receives positive remarks for cleanliness and space. ✅ The hotel’s pools, including a heated adults-only seawater pool, are described as beautiful and well-maintained. ❌ Some guests report noise disturbances from hallways and fire alarms during nighttime. ❌ Elevator wait times can be long during peak hours due to only two lifts serving 8 floors. ❌ A few reviews mention that some rooms feel small or outdated and that sofa beds for extra occupants are uncomfortable. ❌ Limited towel availability in the afternoon and the fact that some games facilities require payment were noted as minor issues. ❌ Certain staff members, particularly at the beach bar and main restaurant, were described as unfriendly or impatient by isolated reviewers.
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Description
Mitsis Selection Alila is a five-star resort on the first beach line in Faliraki, Rhodes, offering 314 rooms in an 8-floor building constructed in 2013. The hotel features a private sandy-pebble beach just 30 meters away, with free sun loungers and umbrellas. Guests can choose from a wide range of room types, including family suites with sea views, whirlpool spa suites, and rooms adapted for mobility needs. The hotel caters extensively to families, providing an outdoor seawater kids pool, mini-club, nanny services, and a variety of children’s entertainment programs. Dining options are diverse with 9 restaurants, including 8 à la carte, and 5 bars, praised by guests for quality and variety. Facilities include two seawater pools (one heated for adults), a spa center, tennis court, fitness and water sports activities, and free bike rental. The staff receive frequent compliments for their friendliness and attentiveness, especially in family and food service areas. While some guests noted occasional noise and elevator wait times, most reviews highlight the excellent service, cleanliness, and food as standout features.
Location
The hotel is located in Faliraki village, just 4 km from its center and 8 km from the city of Rhodes. It is 20 km from Rhodes International Airport (Diagoras), making it accessible within about a 20-minute drive. Mitsis Selection Alila enjoys a beachfront position on a 130-meter stretch of private sandy-pebble beach. Tassos Beach is also nearby, approximately 850 meters away. The hotel’s location offers easy access to local attractions and water sports, while providing a tranquil seaside setting slightly removed from the busier town areas.
Tips
- Expect some waiting times for elevators during busy periods; consider using stairs for quicker access to upper floors.
- Bring beach shoes due to the pebble mix on the private beach.
- If traveling with children, book family rooms and take advantage of the mini-club and children’s pools.
- Reserve tables at specialty restaurants early, as they are popular.
- Finally, request extra towels proactively as availability can be limited in the afternoons.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 14:00-23:30. Check out time: 07:00-12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Upper floors accessible by elevator
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- TV
- Minibar
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Hairdryer (on request)
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Cafe
- Full board rates available
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Breakfast/lunch to go
- Kitchen
- Packed Lunches
- Bottled water
- Wi-Fi
- Internet
- In-room internet
- Airport transportation
- Car rental
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Polish
- Tour assistance
- Library
- Bike rental
- Billiards
- Nightclub
- Entertainment
- Suitable for Events
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Free Parking on Premises
- Water park
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Water fun
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Public beach
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Diving
- Darts
- Table Tennis
- Snorkelling
- Tennis court
- Fitness facilities
- Gym
- Yoga
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Hammam
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Kids' TV Networks
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 850 m. It takes 13 minutes To the beach!
Street view
Video: Mitsis Alila Resort and Spa | 5* Rhodes Resort Experience
Map
Reviews
We had an absolutely wonderful stay at Mitsis Alila as a family with two kids! From the moment we arrived, everything was perfect. The hotel is stunning, spotless, and full of great activities that kept both adults and children happy.
The kids loved the pools, the slide, and the entertainment, while we enjoyed the relaxing atmosphere and fantastic food choices. There is something delicious for everyone, and the variety is truly impressive.
What really made our holiday special was the staff. Every single member of the team was friendly, caring, and always ready to help. They treated our children with so much kindness, which meant a lot to us.
Thank you Gianis,Theodora,Eirini,Daria,Nana,Efi,Nestor,Tsampika.
Mitsis Alila created the ideal family vacation—fun, relaxing, and full of great memories. We highly recommend it and would love to come back again!
Some of the staff were unhelpful and unfriendly, especially one man working at the beach bar (around 45–50 years old, dark hair tied back and beard) who was quite rude and only seemed attentive to certain guests. Another staff member in the main restaurant was also impolite and impatient.
There was constant noise in the hallways — loud children, doors slamming, and even staff knocking several times a day while we were trying to rest. Twice during the night, the fire alarm went off at 3 a.m., and no one came to explain what was happening.
The food variety was limited and repetitive, and some dishes looked like leftovers from the day before.
Overall, it’s a beautiful place, but for the price and reputation of a 5-star hotel, the service quality and organization need serious improvement.
We hope management takes these comments seriously — the hotel has potential to be amazing if they truly listen to guest feedback.
Biggest let down was the sofa beds for the 3rd and 4th occupant. These were not anywhere near a bed standard. They are concrete hard and the most uncomfortable place for anyone to sleep. This needs to be changed. Although adults can fit in them - I recommend this is looked into as the sore backs and necks were so bad from the lack of bed for the teens.
The best team ever. We have just spent 2 fantastic weeks at Alila.
Every day we have received great service and always with a lovely smile.
The food is amazing and the desserts are outstanding.
All the staff are brilliant and will do anything to make sure your holiday is a great one. Can't wait to come back next year.
John and Anne, New Zealand.
Everything - the hotel itself is beautiful, the room had a perfect view to the sea. Just like the photos.
There is a big variety of places to eat at, food quality was good!
Most importantly - The staff was always very nice and willing to help!!! and it was crucial to our stay. Just as an example - Nestor from the team was incredible - he helped us with the baggages and gave us a really good feeling. Thank you !
We will definitely come back only to this hotel!
I was quite disappointed with my stay at this hotel. It is certainly not a 5-star property and, in my opinion, not suitable for couples.
We were a couple traveling to join friends who were staying at the same hotel with their two children. During booking, the only available option for two adults was a single mountain-view room. The photos on the hotel’s website looked decent, and being advertised as a 5-star resort, we decided to proceed with the reservation.
Upon arrival, we were escorted to our room and were immediately surprised — the entrance door was so small it felt like walking into a storage cupboard. The room was located right next to the housekeeping area, which was noisy and disruptive. Inside, the room was extremely small, and the bathroom was so tiny that it was difficult to use the shower or toilet comfortably. The window was also very small, making the space feel even more cramped. It looked nothing like the photos on the website.
We went to the reception to request a room change and were told that no alternative rooms were available until the next day — even though we offered to pay extra for an upgrade. When we returned to our room, we noticed that the bed sheets were not clean, which was unacceptable.
We contacted the manager, who informed us that only two rooms were available: one was a disabled-access room and the other required cleaning and maintenance. We viewed both options and reluctantly chose the disabled-access room, as it was at least more space.
The hotel surpassed our expectations.
The Alila is a luxurious 5 star all inclusive hotel. There are so many options for food. In addition to the main dining room there are a number of unique restaurants. Greek , Asiatic, Italian, Brunch, Wok, Tex Mex, Pita ,Food truck on the beach etc. The food was very tasty and there were an abundance of different possibilities to try. A favourite is the Creperie which offered amazing desserts throughout most of the day. The different bars throughout the hotel also offered top notch brand name alcoholic drinks.
The service from all the staff is outstanding and responded quickly and positively to any request.
We had booked a room with a view of the beach, but upon arriving received an upgrade to a room with a private swimming pool.
The room was well designed but did show some signs of ageing.
There also was a shortage of USB and USB-C outlets in the room which really should be rectified .
The public pools were great including a heated adult only one.
All the public areas, the lobby, the sun decks, the grounds and the hallways were continously being cleaned.
In summary the Alila is probably the best hotel in the whole of Rhodes
We are definitely going to return next year.
POIs near hotel
Frequently asked questions about Mitsis Selection Alila
What types of rooms are available at Mitsis Selection Alila?
The hotel offers Single rooms with mountain view; Double rooms with mountain or partial sea view; Superior Double rooms with sea view; Family Double rooms with partial or full sea view; Family Private Pool Double rooms with sea view; Customized for Mobility Needs Double rooms with mountain view; Whirlpool Spa (Jazzi) Junior Suites and Suites with sea view, including Presidential and Family options.
Is the beach at Mitsis Selection Alila sandy?
The hotel has its own sandy-pebble beach 30 meters from the building, with a length of 130 meters. Note that the beach is not fully sandy but mixed with small pebbles.
Are pets allowed at the hotel?
No, pets are not allowed at Mitsis Selection Alila.
Does the hotel have facilities for children?
Yes, the hotel offers an outdoor seawater kids pool (unheated), a mini-club for ages 4-11, paid nanny services on request, children’s chairs in restaurants, mini disco, a paid play zone, children’s playground, entertainment programs, and baby cots on request.
How far is Mitsis Selection Alila from Rhodes airport?
The hotel is approximately 20 km from Rhodes International Airport (Diagoras), about a 20-minute drive.
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Hotel prices for: August - September 2026 calendar
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