Hotels with heated pool in Kato Daratso

There was often a queue at the AI ​​bar, as there was only one person to serve the guests. You could also get food for breakfast and lunch at the pool bar. Very helpful staff in both the restaurant, bar and reception

There are several smaller and larger pools between the buildings, which are not heated

Lovely cakes, ice cream and fruit for dessert. Good rooms with efficient cleaning, the area itself was also cleaned several times a day. However, there were a few things that surprised us

Large resort hotel in Platanias village right next to the beach. The hotel is spread over a huge area, with many room types to choose from in several buildings

guests, although there were 3 other bars. The beach bar was not for AI guests either. You had to pay 15 Euros for a beach chair, which applies to everyone

Unfortunately, hotel guests "reserve" the sunbeds in the morning, so it often happened that although there was no one in the pools and around them, we still couldn't find a free sunbed

We spent 7 days at Santa Helena beach in 2024, 13/7–20/7. The hotel is very clean, architecture is nice and we had a 2 room ground floor apartment with a terrace to the pool area and evening sun

Good and free sun beds both at the pool at the beach (if you buy from the bar which is easy) The restaurant has a good variation of easier snacks, excellent pizza and burritos and good dinner dishes

Very high quality food in the buffet. Nice pools with plenty of free beds. Bus to chania stops right outside dor 2. Not safe to cross the road for kids! But that's not the hotels fault

Staying at the resort was excellent, and the service was on point. The food was great, but staying by the pool and getting served drinks was a whole experience

Decent sized pools, could be abit bigger though. The actual location is not the best, its just okay. Kinda on the outskirts from the city centre. The actual beach is also not really a beach

Definitely room for improvement, the beach in particular and increase the pool sizes or something. Kind regards, Andreas/Andrew

Cleaning lady has some top notch towel origami game. Pool is small and shallow but clean. Rooms have comfortable beds, big closet, lots of drawers and a terrace with a hanger for drying clothes

Quite old hotel but keeped very well. There is an additional payment for AC which we weren’t informed by Travel Agency. Cleaning service left us sweet animals made from fresh towels 😁

We had same overboiled eggs, cereal, ham, cheese and bread every morning for a week. A big advantage was fresh orange juice and hot sandwich pan though. To sum up the best two star hotel I have ever stayed at!

We visited in may so we were surounded by a very nice smell of blooming flowers. The only thing I would see as an improvement is a wider choice of food for breakfast

And the staff was extremely friendly and helpfull. The hotel does not have a restaurant or a bar but that is not an issue as there is a variety of tavernas near by

Very good hotel! Very close to the beach and the main road with the stores and the restaurants.