Hotel Nordurland by Keahotels

earch reviews Anna Bampali 1/5 4 minutes ago on Google I travelled as part of an erasmus project with a school in akureiry but I had the worst ever experience in my life. The customer service is not the proper one. I was treated like a thief. We stayed there all teachers for four to five nights. Sunday to Friday. On Thursday morning I went down to have breakfast and the receptionist didn't let me take breakfast unless I paid him for our stay there. Then the receptionist didn't let me go in my room unless he was accompanying me kept asking for the money in an terrible impolite manner. He even told us he will call the police. He got extremely mad and didn't let me go in my room to take my staff. I regard I had tue worst experience in my whole travel life. If I had a chance I would have left immediately after the whole thing. The manager of the hotel never appeared to give the proper customer service to a teacher that had visited the country with school students via am erasmus project. I don't think this place is safe and proper for anybody. I would NEVER EVER recommend it and I hope no one will have such a terrible frustrating experience!!!

Do not stay here if you want to sleep! The hotel is across the street from a large club. All we heard from 10pm-5am was screaming, fighting, car engines and horns, singing and music from cars. Awful!

If there’s zero start I would give it zero star. We were given a room across from the main hotel and it was disgusting! Paid the same fare with others on the tour but the room we got was disgusting!!!!! Dirty carpet, rusted shower pod, broken night light, broken TV, and worse off, check how the toilet is situated facing the side of the link which means our feet are under the sink when we sit!!!! OMG, deceptive business offering worse than motel rooms across from their main hotel. Shameful owner and management for offering this to their customers.

We stayed one night as part of an 8 days tour around Iceland. The hotel placed some of us across the street because the main building is full. My husband and I were shocked with the condition of the room, tiny, dirty carpet, very very very small bath room. The toilet bowl is placed very very close to a tiny sink and the shower’s door is rusty. The TV and one of the stand lamp are not working. Other than the bed and 2 night stands, there are one very small table, a chair, and 2 hangers. I would not come back to this place nor will recommend this place to anyone.

This was the worst hotel by far on my group ring road tour. I was given a single room. It was so tiny I could barely get myself and my suitcase inside. The bed was jammed into an alcove so only accessible on one side. The bed linen was ill fitting and ill matched. The fitted sheet on the mattress did not fit, was wrinkled and messy and was a weird colour and a weird fabric. I slept in track pants and t shirt to minimize my skin's contact with the bedding. The bathroom, also tiny, was in great need of a good scrub. The shower head nasty and crusty. Breakfast was poor. The breakfast room so tiny, that people were eating standing up in the reception area. Also no elevator here. Not a good place to stay.