Clarks Amer in Jaipur

I booked for one more day so I  instead of 1-4 march , we added march 5 also. We paid for it,in 2 blocks .. March 1-4 & march 5 ,  got a voucher but the front desk lady G, Pandaya refused to honour it and asked us to check out on the 4 th. She was extremely rude. She said it was a spam. When l showed the proof she still refused to honour it. 
Will not suggest staying at Clark’s amber.

The rooms are stinking of urine and not at all clean.
The staff refuses to acknowledge the problems, avoid staying at all costs

This is NOT worthy of a 5* Hotel! It’s at best, a 3* caliber hotel, with lack of cleanliness/service, etc. We got the presidential suite separately for an event, and that, too, did not come close to the mark! There are multiple properties in Jaipur to pick from; would caution all against Clarks Amer!

Staying at the Clark Amer Jaipur, a five star hotel was very surprising 1. Staff - not rude but appeared most unconcerned, everywhere, at the reception, in the dining area etc, 2. Washroom. Slides instead of swing, The slides have become old and need force and are creaky when opened / closed. 3. Washroom. The wash basin is so low that you need a very flexible back to bend to wash hands. Not enough light to shave properly 4. Washroom : No hooks. So keep the clothes on the floor 5. Breakfast. Examples of food quality : Masala Dosa had boiled potatoes, Upma had no salt, Sambhar was more rasam. 6. Breakfast. Least and worst quality fruits seen at any 5 star hotel breakfast 6. Pizza at the hotel cafe - had nearly no cheese (see photograph) 7. Main dining area is only Buffet style, For ala carte they have ony 3 tables in a small room. Travellers should choose this hotel only if they have run out of all other options of five star hotels in Jaipur.