Hotel Villa Rosa in Martina Franca

Disappointing stay – far from 4‑star quality We spent two nights here and unfortunately left with a very negative impression. What looked appealing online turned out to be a tired, outdated property with poor attention to guest comfort. Our room felt neglected and stuck in another era. The bathroom was especially unpleasant – an awkward folding shower door, no bidet (unexpected for a “4‑star” hotel), and a strong sewage smell that made it uncomfortable to use. To make matters worse, the door to our room didn’t even close properly, which is concerning from a safety perspective. Public areas were just as disappointing. The pool was small, with an uninspiring outdoor space, and the photos online certainly didn’t match reality. Breakfast was basic and unremarkable, well below what you’d expect for the rating – though I will say the breakfast staff themselves were friendly and attentive, which was one of the few positives. The low point came when we asked, after check‑out, if we could use the pool for an hour before leaving. In most hotels, this is offered as a courtesy to departing guests. Here, we were told flatly, “We have 100 guests arriving, there’s no space for you,” followed by “those are the rules.” There was no willingness to accommodate, no flexibility, and no sense of appreciation for guests who had just paid to stay there. Overall, this property falls far short of the standard it claims – not only in terms of facilities, but in the attitude of management. There are many other hotels in the area that are better maintained, more welcoming, and more deserving of your time and money.