Bella Baia Glamping in Maiori

An experience not to be repeated unfortunately. The only thing that is truly worth it is the view, the place where the structure is located, wonderful, wonderful to have the Dead Horse Bay just a stone's throw away. Spectacular. For the rest, rather dissatisfied: upon arrival, despite having a freight elevator available, they did not help us carry our luggage to the camping area, we had to go up and down 320 steps 3 times, not that the steps were not declared, but in a structure like this it would be appropriate to provide this service, perhaps even for a fee, to be able to help customers both go up and down with their luggage, while instead this care was taken only during check out, therefore only on the way up. The shared kitchen was a very critical point, practically unusable due to excessive dirt. Obviously, much of the dirt is to be blamed on users who often do not respect this common area enough, but in general a certain basic carelessness is noted. English: For example, in the kitchen there are burnt kitchen utensils, a very dirty refrigerator inside, practically only usable for storing packaged food. A service that is provided in this way is a service that cannot be fully used. In the camping area where you stayed with your own tents there were very nice sunbeds and tables, also unusable because they were dirty and with some rubbish abandoned on them. No employee of the facility ever came to check how the customers left the pitches after checking out, so we stayed for a week with dirt next to our pitch. In the same area at night there were no lights, totally pitch black, we were forced to walk around with a torch to find our tent. The bathrooms are perhaps one of the acceptable things, three working toilets, three sinks of which one was broken, three showers, the internal one with a jet of water that came out normally, the other two a jet of water that came out halfway, nothing unfeasible but a detail that can certainly be improved since they are the only showers available. However, once we left the bathroom, it was as if we hadn't washed, there was no brick/grass/asphalt/gravel on the ground, it was always just dirt everywhere, so we were submerged in dust for a week, perpetually dirty.

I wanted to make a birthday present and so I kindly asked (well in advance) to book a night in a tent at their facility. After several reminders (because it is difficult to get a quick and clear response from them), there was an exchange of emails (which I have kept) in which they accepted my overnight stay but with an additional fee for the night only, after days in which I had no more news to proceed with the payment, they invented that it was no longer possible to stay for just one day (in the meantime they had clearly had requests for two nights) and took back everything they had said in the previous days. They no longer responded, not even to apologize. Terrible and not very serious.