Mokinba Hotels King in Milan

We traveled as two couples and, unfortunately, left disappointed.
• The first room we were given clearly smelled of smoke even though the hotel is advertised as non-smoking. Credit where it’s due: the older gentleman at reception was kind and switched the room quickly.
• We also asked him about a late checkout; he said it should be fine but to confirm with the next day’s colleague who handles housekeeping schedules.

The main issues:
• We booked via Amex and weren’t sure if breakfast was included. When we went down to check, staff simply ticked our room numbers without asking anything. At checkout we were charged €15 per person (€60 total) for breakfast. The breakfast itself was 2/10 by Italian standards—far from worth €15 pp based on other Italian hotels we’ve stayed at. The tall, middle-aged woman at the desk during checkout wasn’t friendly; no acknowledgment of the misunderstanding, just “pay, please.”
• Room 2 (the replacement room) initially smelled strongly of chlorine, but that cleared quickly after we opened the window.
• Noise/sleep quality: one room was on a high floor—street noise wasn’t an issue, but the walls were very thin, so we could hear other rooms. The other room was on floor 2 facing the street, and we heard everything outside. Very little sleep. The beds weren’t particularly comfortable either (subjective), but the real problem was poor soundproofing both between rooms and from the street.
• The “luggage storage” isn’t a secure storage at all—bags are left openly in the reception area with no tags, receipts, or locked space. With staff changes, it felt like anyone could walk in and take a bag. Ours were fine, but it didn’t feel professional or safe.

Bottom line: a polite receptionist and quick room change didn’t save the experience. Clearer breakfast communication at check-in, friendlier checkout service, proper tagged/locked luggage storage, and much better soundproofing would have made a big difference. As it stands, we wouldn’t recommend this hotel.

The location of this Hotel is the only good thing !
The bed has been the most worse that i have ever sleept in me life ! And the bathroom to small! It was so disapointet stay.