Park Hotel Oasi in Garda

Awful. Family of 4 booked rooms Near each other and they placed our kids in another side of hotel. They were unable to get us closer together. Rooms are dated and worn. Emergency exits are left open for anyone to enter. Ants infesting rooms. Dinner was beyond disappointing. How this is a 4 star rating is beyond me.

Pros:
1. The entrance to the hotel is nice
2. The hotel is relatively clean

Cons:
1. It is in need of remodeling
2. No AC in the rooms (we are in May and it's close to 30deg days) - good luck sleeping
3. The hotel is full of senior citizens
4. The staff is not accommodating
5. The pool is freezing

I would book somewhere else...

Currently staying at this hotel with a Leger coach holiday and it really is not great at all, definitely not a 4 star, more like 2. Food is truly awful, I can’t eat dinner as it’s just disgusting, I only have a dessert. Breakfast is always good with a wide choice but dinner is always awful. Leger are paid a fortune for our holidays and then put us in this shambles of a hotel, so run down and outdated, it’s a joke. Hotel is about a mile from lake, big hill to walk down and back up so not suitable for elderly or infirm. Honestly think Leger are rip off holiday company allowing us to stay in this hotel in this condition and feel sorry for the less able customers, at least I can get away from the hotel for most of the time. Coffee served in cafe at hotel is cold. The staff at this hotel are trying their hardest to give you a good holiday and service, very friendly and helpful, if it wasn’t for the lovely staff then I would not give this hotel 2 stars, they really are trying to save a sinking ship. Staff are what makes this hotel, the rest of it is terrible.

The Hotel is in an urgent need of a refurb. The inside is very old and outdated including the air-conditioning . Outside temperature during the night 30 degrees and thanks to the non functioning air-con 40 degrees inside , a good sleep is impossible. Asked at reception for assistance , a room change or a fan but they are unwilling to help with anything to make our stay more pleasant.

Very disappointing. The hotel is very old fashioned and doesn't worth a 4 stars. The rooms were relatively small, and the bathrooms very outdated (cracks in the tiles, old shower faucets (risk for burns), mold in the showers, etc.) Asked at the reception to remove the mold, resulting in a discussion between the receptionist and the cleaning lady, after which the cleaning lady comes to our bathroom and starts cleaning the shower with... the toilet brush! When it is said that this is disgusting, we get the answer that the toilet brush will be replaced. :-( Furthermore, the tiles were broken on our terrace, we saw a hotel guest bringing a broken lamp where he was asked to replace himself and we regularly fell through the loungers around the pool. During our 10 days stay we were given the same menu from day 7 as the week before. Positive impression of the swimming pool, we couldn’t get our kids out of it, and very enthusiastic staff of the restaurant. The staff is doing a great job to keep this hotel open. Really, this hotel needs a make-over quickly. 4-stars is very overrated, you better go to the 4-stars hotel at the other side of the road.