Atagawa Prince Hotel in Higashiizu
Rooms and prices
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Description
Hotel opened in 1959, renovated in 2000. In this hotel 48 rooms.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed policies vary according to room type. Please refer to the relevant room type policy. For crib policies, please contact the hotel.
- Breakfast: Japanese Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, JSB, Visa, AmericanExpress, MasterCard
- Check in time: 15:00. Check out time: 10:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Gift shop
- Terrace
- Electric car charging
- Family room
- Hairdryer
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Laundry
- Safe-deposit box
- Luggage storage
- Bar
- Restaurant
- Kitchen
- Free Wi-Fi
- Transfer services
- English
- Karaoke
- Nightclub
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Conference Hall
- Table Tennis
- Massage
- Sauna
- Spa
- Children swimming pool
Street view
Video: [HotelATG] Review Atagawa Prince Hotel
Map
Reviews
My concierge expedited the process with the hotel, and a staff member quickly arrived, but stated that "changing to a room with a bed would cost extra." I contacted my concierge again, who, after verification, explained that Ctrip had posted the wrong picture and promised to cover the room upgrade cost. Ultimately, a younger hotel staff member served us and helped us choose the room we had originally booked (Figure 2). The new room was not only newly renovated but also new and spacious, with an excellent sea view, a stark contrast to the previous, outdated room.
Although this incident caused some delay, Ctrip handled it very efficiently. The customer service representative was proactive throughout, and their ability to quickly resolve the issue in an overseas hotel setting is commendable. Furthermore, other aspects of the hotel experience were noteworthy: dinner was served in a private ocean-view room. While the goldeneye snapper was a bit sweet, the ********* waiter, Kai, was very attentive, not only providing detailed explanations of the dishes but also explaining how to use the hotel facilities, especially since we might not understand Japanese. Breakfast was also good; I appreciated the hot rice and soup. The hotel's onsen (hot spring) experience was fantastic and very relaxing.
Finally, a reminder: the hotel offers a station shuttle service, but advance booking is essential; otherwise, walking on the surrounding hilly terrain can be quite strenuous. If you choose the right room, this hotel is definitely worth staying at. I've noticed that Ctrip has already updated the room photos, so this issue should not recur.
Hygiene: If there are bugs in the bathroom, call the front desk and the staff will come to deal with it immediately.
The hot spring is comfortable
1: I deeply suspect that this is an extremely anti-Chinese hotel. From the moment I checked in, this greasy-haired thin man made all kinds of difficulties. He didn't answer the questions asked, and didn't make a reservation for us for the next day's breakfast (we checked in at 18:00 local time). The reason was that we had to make an appointment in advance? We didn't tell him how long in advance, and Ctrip's rules didn't specify this detail. It was raining heavily and windy at the time. The whole car was hungry and ran down the mountain to eat at noon the next day. There was no dinner nearby that day, and the hotel didn't give us food. We had to rely on the bread on the car to fill our stomachs. The greasy-haired man was particularly enthusiastic when he saw people from his country and Europe and the United States. The Japanese driver couldn't stand it and apologized to us, saying that it was embarrassing for the Japanese. Figure 1-2
2: Check in, send us to the room, you have to go down a step to enter the elevator, and the people living with us have several large boxes, but they didn't help customers move the boxes down the stairs, and stood aside and laughed, so I turned around and went back to help. Treat guests differently. Figure 3
3: After checking into the room, the waiter was impatient and gave a hasty introduction before leaving. The kettle in the room was filled with tap water. I smelled a strong smell of bleach after taking a sip. I looked at the kettle carefully and found that it was heavily scaled as shown in the picture. It was disgusting. Figure 8-9
4: The next morning, the rain was a little lighter. I wanted to open the balcony door to see the scenery, but I saw the garbage left by the previous guest. This is really not in line with the cleanliness and professionalism of Japan. Figure 4-5
5: The scenery outside the window is still good, but in the middle of the night, mosquitoes 🦟 insects 🐛 ran all over the room, which was quite scary. There were three beds in one room
Summary: This is the first hotel in Japan in more than ten years that disgusted me. I will not spend money there again. Other Chinese people should be careful to step on the pit. If there is anything untrue, I hope the hotel will provide video evidence to prove it. I also hope that Ctrip will notarize and fairly display the in-depth experience evaluation of guests. Thank you!
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Frequently asked questions about Atagawa Prince Hotel
How much does it cost to stay at Atagawa Prince Hotel?
The cost of staying in Atagawa Prince Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 68 USD. Enter your dates to see the exact offer prices.
What are the check-in and check-out times at Atagawa Prince Hotel?
Check-in at Atagawa Prince Hotel is possible from 15:00, check-out is until 10:00.
Does Atagawa Prince Hotel have a pool?
Yes, Atagawa Prince Hotel has a swimming pool for guests.
Are pets allowed at Atagawa Prince Hotel?
No, pets are not allowed at Atagawa Prince Hotel.
Does Atagawa Prince Hotel serve breakfast?
Yes, Atagawa Prince Hotel serves breakfast for guests. Breakfast options include Japanese style.
What’s the cancellation policy at Atagawa Prince Hotel?
The cancellation policy at Atagawa Prince Hotel depends on your room type and booking terms.
Does Atagawa Prince Hotel offer airport transfers?
No, Atagawa Prince Hotel does not provide airport transfers for guests.
















































