Hotel Neiraku in Nara

A wonderful place! Quiet, peaceful, close to everything! Very pleased! The room is spacious enough for one or even two guests.

The surrounding environment is very nice, and it's conveniently located near a park.

This is my second time at this hotel. Everything is more than comfortable, absolutely everything is taken care of. You can also leave your luggage on the first floor before check-in. There's no staff, but I think it's safe. The room is very clean, every detail is thought of, and it's a comfortable stay.

It was a very comfortable stay, and the room was quite large. The location was convenient.

💁🏻♂️My overall rating: 3.6 points (0 very bad 1 very bad 2 bad 3 average 4 good 5 very good)

💁🏻♂️My accommodation suggestion: preferably for business or couples. There are 4 people in our family, and the 1.3-meter bed is still a bit crowded for 2 people.

🟢Decoration and hygiene (5 points)
•The decoration is quite new, the room is clean and hygienic, and the bedding, towels and bath towels are hygienic and have no odor.
🟢Facilities (4.5 points)
•The Hitachi air conditioner is powerful, but the installation position is not good, and the cold wind will blow on the bed, and it cannot be avoided. There is a small TV, all in Japanese. There is no washing machine in room 203. The bathroom is an integrated bathroom with a bathtub and shower. Japanese hotels are equipped with smart toilet lids as standard, which is good.
•There are microwaves, small refrigerators, and other disposable items.
🟢Service (2 points)
•It is difficult to communicate with the merchant. No one from Ctrip asked and the email reply was slow. Although we agreed to check in early, we needed the gate password to check in by ourselves. We couldn't enter the gate downstairs. We sent an email to ask for the password, but there was no reply. We called but it didn't get through. Is it wrong to call directly according to the Ctrip phone link? In the end, I waited for 10 minutes before receiving an email reply. It was very hot and I felt helpless!
•It is recommended that the store consider adding WeChat to communicate when encountering Chinese guests? In this way, communication will be timely and the customer experience will be better.
🟢Surroundings and sound insulation (3 points)
•The room is on the side of the road. Occasionally, motorcycles will come in at night and will be disturbed. The store has earplugs, but it is still not very good.
•It is relatively close to Nara Park.

Self-check-in was very convenient, the place was quiet, and the environment was nice. Kofuku-ji Temple was right across the street, and the Nara Museum was just a few minutes' walk away – very convenient.

Clean and sanitary, super good

The location is very good, right next to Wakakusa Park. Except for the self-service check-in, which is a bit confusing and requires a lot of English, everything else is good. The price and service match. The hygiene is also OK.