Amman Airport Hotel in Madaba
✅ Convenient location near the airport with free shuttle van service ✅ Helpful and professional staff acknowledged in several reviews ✅ Rooms generally described as comfortable with working TVs and mini fridges ✅ Business facilities including conference rooms and banquet hall noted as positives ✅ Outdoor pool and gym facilities appreciated despite limited hours ❌ Multiple guests reported poor cleanliness and maintenance issues in rooms ❌ Food quality and restaurant service frequently criticized, including slow service and unappetizing meals ❌ Wi-Fi connection described as unreliable and often limited to lobby areas ❌ Customer service issues cited, including unhelpful or rude staff and management problems ❌ Hotel structure and decor considered outdated by several reviewers
Rooms and prices
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Description
Amman Airport Hotel is a four-star property located just 2 km from Queen Alia International Airport in Madaba. It houses 304 rooms ranging from Standard Single rooms to expansive 3 Bedrooms Apartments and Villas, accommodating various traveler needs. The hotel offers free Wi-Fi throughout the premises, an outdoor pool, and fitness facilities including a gym and tennis court. Business travelers will appreciate the presence of three conference rooms and a banquet hall. Guests can enjoy on-site amenities such as a restaurant serving buffet and a bar. While the hotel aims to provide comfort and convenience, reviews indicate mixed experiences with cleanliness, food quality, and service. The hotel does not allow pets and welcomes children of all ages, with options for cribs and extra beds available upon request. Check-in begins at 14:00 and check-out is by 12:00.
Location
Situated within the Queen Alia International Airport area, Amman Airport Hotel is 2 km from the airport itself, making it one of the closest lodging options for transit travelers. The hotel is approximately 25 km from Amman's city center and 45 km from the Dead Sea, positioning it well for both business and leisure travelers who need quick access to the airport or nearby attractions. Being on airport grounds, it offers free parking and easy access to car rental services, enhancing its convenience for travelers arriving or departing by air.
Tips
- Expect a quick transfer to and from Queen Alia Airport via the hotel's free shuttle service.
- If you rely on Wi-Fi, be prepared for connectivity issues and consider using the lobby for better signal.
- For meals, check the buffet offerings early as some guests found food quality inconsistent and service slow.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western [Mon - Sun] 06:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Non-smoking rooms
- Soundproof rooms
- Room service
- Interconnecting rooms available
- Family room
- VIP room amenities
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- English
- Multi-language staff
- Arabic
- Barbecue grill(s)
- Barbeque
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Tennis court
- Fitness facilities
- Beauty services
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
Video: Amman Airport Hotel | Queen Alia International Airport, 11104 Al Qasţal, Jordan | AZ Hotels
Map
Reviews
Breakfast could be improved however, as there was barely anything available.
This hotel is seriously overrated and extremely overpriced for what it offers.
First of all, the internet is terrible — barely works, constantly disconnects. For a hotel charging this much, not having proper Wi-Fi is simply unacceptable. When we complained, the staff’s solution was basically: “You can use the internet in the lobby.” That’s not a solution. If I wanted to sit in a lobby, I wouldn’t pay this price for a room.
The staff is unfriendly and indifferent, with zero effort to be helpful. No warmth, no professionalism — just attitude.
The price is completely unjustified. We stayed in Petra at a brand-new hotel, far better in every possible way, for half the price. Compared to that, this place feels like a scam.
Rooms are not even properly clean. Everything smells like cheap cleaning chemicals, and the odor is honestly disturbing. It feels like they tried to cover dirt with strong, low-quality products instead of actually cleaning.
They advertise having a gym, but conveniently forget to mention that it closes at 5 PM. I checked in at 3 PM — how exactly is a guest supposed to use the gym in that time frame? Completely pointless and misleading.
Overall, this hotel is overpriced, overrated, poorly managed, and far below the standards it pretends to have.
I would not recommend this place to anyone, especially not for this price.
We went there due to a connection issue and the most scary part is that the airport will take your passport, give you a blue slip (which you will fill up at transit desk), and the hotel takes your blue slip. So at hotel you have no document. Eerie. While you return, the hotel gives you blue slip, airport gives you passport. The good side is airport hotel is 10 minutes from airport. The staff s doing this passport related things are good.
The food here is an horor. During dinner we found the noodles having pungent smell. Also other foods looked bland or, not fresh. This is the biggest issue.
Food
Frequently asked questions about Amman Airport Hotel
How far is Amman Airport Hotel from Queen Alia International Airport?
The hotel is located 2 km from Queen Alia International Airport.
Are pets allowed at Amman Airport Hotel?
Pets are not allowed at this hotel.
What types of rooms can I book at Amman Airport Hotel?
Room types range from Run of House and various Standard rooms to Deluxe, Premier, Executive, Luxury rooms, Suites, Apartments, and Villas.
Does the hotel offer shuttle service to the airport?
Yes, there is a free shuttle van service connecting the hotel and the airport.
Are there facilities for business events at the hotel?
Yes, the hotel includes three conference rooms and a banquet hall suitable for meetings and events.
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Hotel prices for: July - August 2026 calendar
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