Four Seasons Hotel Amman in Amman

It would be difficult I think to find anything offensive about this property and in the unlikely event you did I suspect they would clear it up before you even could finish noting it. This place is fantastic. The space, the amenities, the felling of security, the location for what we were after, and most of all by the staff who make this a luxurious and sophisticated stay that is still oddly comfortable. I don’t often stay in Four Seasons. But if they were all like this I might. Wonderful property with what appears equally excellent management and staff the property has a right to be proud of. This place is a keeper.

SIRR Restaurant, Chef Patrick, and Suzette were the highlights of my stay.

Great coming back! Always comfortable, great service and amenities

Love love love 😍😍🥰🥰. Loved everything about this hotel. From it's location, to spacious rooms to it's extremely hospitable service.

Rooms were amazing, with an ultra spacious & grand bathroom. They cleaned the room twice in a day... A big plus for that. Buffet breakfast had a great variety, even in Ramadan times when we saw other 5 star hotels offering limited options.

The breakfast restaurant were extremely sweet. We stayed their twice in a week (1 and 3 nights respectively). They showed their gratitude for our long stay by noticing we are Indians and specially making Indian food for us one day, without our asking. A really nice gesture. All staff were super polite & very efficient.

There is no better place to stay than Four Seasons while in Amman. I have stayed at many five star resorts, hotels, and I personally manage over 3000 units for hotel like services as well as owning rental units. I can definitively state the customer service found at this hotel in Amman is world class. I believe my minimum standards are rather fair, and this hotel exceeds them all. When I visit other hotels since I am often in locations that do not have a four seasons hotel, I get upset when I face sub-par customer service. If I had one life goal, it would be to have a healthy happy family, but if I had two, the second would be to spend my time visiting every four seasons hotel around the globe. I often think how could I change my profession so I can only spend my time in four seasons hotels and speak to the masses about the experiences they offer. But in all seriousness, I did the Petra and Wadi Rum experience hosted by four seasons Amman and it was life changing and flawless. I suggest only using four seasons for these two experiences and cancel the cheaper third party options out there if you have one booked. I wish I could remember all the names of the staff, but the staff at this hotel should all be making six figures and poached by boutique hotels around the world. I myself try to master good customer service skills in my profession and these people just can't be beat. I believe this hotel should analyze their hiring, training, and firing practices and write a book because this hotel has that process mastered to a T. Not a single staff member is beneath excellence. They have found a way to welcome us back home each time we make our way back to the hotel after a venture. Something no other hotel can seem to cultivate in their staff. I have often cancelled other ventures to spend more time as this hotel. I just wish I could stay longer every time. For guests, I have one pro tip. NOTHING is impossible or off the table at this hotel. They truly cater to you. Ask for anything or request any specifics for your experience. If I had to dig up one thing they could improve, it is only to provide couples spa treatments. However I didn't really make a demand when they said they don't offer that. I bet if I did, they would have made it happen because that's how they have handled all of my requests, THEY MADE IT HAPPEN. But as for their customer service, let me give you an example. My wife ripped her new expensive dress on the sharp corner of a nice table. A freak accident as a minimum and one could blame the user. Their staff jumped at having it fixed. Their team actually sowed the dress incredibly well, delivered it to our room, and my wife is wearing the dress the next day. It's service like that that speaks volumes. This hotel deserves all of the business.

Awesome famil
Excellent hotel. Super friendly staff. Special thanks to Saleem at check-in and also the lifeguard in the indoor pool, Mahmoud was so nice to my kids. Cant wait to come back

Four Seasons never disappoints! Very nice rooms, super silent, great bathroom. Can't say more good things about the staff, welcoming and ready to assist in everyway possible.

Super convenient location with outstanding customer service. I checked in very late (around 2 AM), and they thoughtfully waited for me with a glass of champagne and water. They made the check-in process as smooth and effortless as possible, understanding that after a long flight, all I wanted was to get to bed. Highly recommend.

Would definitely stay again next time!
We loved our stay at the Four Seasons Amman. It was up to the exquisite standard of other Four Seasons properties and the staff was incredible making sure we were well-taken care of. The breakfast buffet was excellent with so many delicious choices. The rooms were comfortable and spacious with luxury amenities and fixtures. We also enjoyed the indoor swimming pool and jacuzzi in the spa.