Hilton Dead Sea Resort & Spa in Sweimeh

I stayed at this Hilton expecting a premium experience, but the room unfortunately didn’t meet that standard. I usually walk barefoot, and within minutes I could feel and see dust on my feet, which suggests the cleaning was either not done properly or was very rushed. The room layout also didn’t feel well thought out: the power plugs were placed in odd corners where you never actually use them, and there were none on one side of the bed, which made charging devices inconvenient. For a hotel in this category, I also expected a coffee machine in the room, especially since competitors consistently provide one. Small details make a big difference.

The arrival experience was also disappointing. After receiving my room key, I wanted to take my bags myself so I could shower after a long trip, but the staff insisted they would handle it. I went to the room and waited, but no one came. I tried calling the front desk, but no one answered. When I went back down to the lobby to ask for my bags, the staff were chatting, and in the end I just carried them myself. In a premium hotel, this process is usually smooth and quick, with staff helping you get settled right after check‑in.

Regarding security, I fully acknowledge that drones are not allowed in Jordan. The hotel’s security team handled the situation efficiently and professionally when they confiscated my drone and contacted the police. They followed the rules exactly as they should, which is reassuring from a guest‑safety perspective. I did have a 30‑minute police interrogation afterward, and they called me while I was at the restaurant, which was unexpected but part of the process.

On the positive side, the pools are very nice, the sea experience was enjoyable, and the restaurant staff were friendly and welcoming. The reception staff were also very friendly throughout my stay, which I appreciated.

Overall, while the facilities and some staff interactions were good, the room quality, cleanliness, layout, and arrival experience did not match the Hilton standard I’m used to. Based on this stay, I unfortunately cannot recommend this hotel.