ALQasr Metropole Hotel in Amman

The room was clean. Front desk staff are pleasant and respectful. I have faced an issue while checking in because the room type advertised was not what I got.. I paid extra to get the third bed that was included in the room type I paid for, When extending my stay, the hotel have refunded that extra amount which confirmed I was right from the beginning. The breakfast is very disappointing: pastries are sad looking, cold cuts don't' look appetising, only two types of bread no sourdough loaf or baguette, also, the staff are horrible there, no good morning no smiles and especially the creepy chef behind the glass making the eggs!! he acts shocked when you talk to him and ask him for an omelette and then makes it in a different way than then you choose!! The hotel was great when I visited in 2023 but now it's really sad to see them in this state. Finally, I came once to the room at night and the windows were left wide open, my guess was that housekeeping left it that way from the morning. The room was freezing of course because it was January. 

facility a bit old especially the shower room. door cannot be opened tightly so when you took shower the water would split out from the door gap.

breakfast was okay , not many choices.

Very nice room. Shower only had a half panel and so water got all over the floor in the bathroom. But otherwise, I had a great stay.

Lovely hotel, very clean, staff is amazing. Steve is a stand out working in the restaurant. Impeccable manners.

We were amazed with the hotel great hospitality and service!! Everyone has been doing great job. More appreciation for Odai and wadeea for their kindness and concern to any request we have asked for!! And I would like to thank Mohammed from the valait team and the whole team,Deya as well!! The area and location is superb!! Al qase Metropole is very clean and qousy place! They have nice and quality of food and beverages in the restaurants !! Highly recommend Tariq

Al Qaser is an excellent, comfortable and to the point hotel which makes one feel at home

I stayed 5 nights at Al Qasr hotel in July 2025 on a business trip. Very good hotel, the staff are very polite and helpful, thanks a lot to all. The rooms are quiet and nice with everything you need, including coffee and tea. The hotel is located in a quiet area, mostly residential of central Amman. Good AC. Every room has a little balcony, which is also nice. Good bedding. Good WIFI. Nice lobby. The only downsides I would note is hot water - not really hot, and the breakfast - no buffet, you have to be served, so it is a bit slow as a result, not great when you are in a rush in the morning. There are three restaurants attached to the hotel, I tested only the Garden restaurant, which is nice, with a good choice of various tasty food, reasonable prices and again very friendly staff. For those interested, they do serve alcoholic beverages. All in all, a good choice at reasonable prices.

The price should be cheaper, the room is small

Excellent hotel with clean rooms. Good location. Breakfast buffet staff and the night doorman are very polite and helpful. Water pressure was abit low and AC was blowing hot air at the beginning but then it stated to blow cold air. Recommended