River Palace Hotel in Atyrau
✅ Staff praised as "excellent," "flexible," and "cooperative," providing thoughtful and considerate service. ✅ Rooms described as spacious, recently renovated, and immaculately clean by multiple guests. ✅ Facilities include a well-equipped fitness center, spa, sauna, and indoor pool with positive feedback. ✅ The restaurant offers Italian cuisine with pizza cooked in a wood oven, and breakfast is considered very good by many. ✅ Location rated perfect, with pleasant river views and proximity to main city attractions. ❌ Some guests noted the building is old and air conditioning can be noisy. ❌ Breakfast options received criticism for lack of boiled eggs, omelettes, and lactose-free milk. ❌ Service inconsistency at times, including slow response at reception and issues with order accuracy in the restaurant. ❌ The pool facilities received moderate ratings (6/10), and some guests experienced restrictions accessing areas due to local regulations. ❌ Certain staff members were perceived as rude or inattentive by a few guests.
Rooms and prices
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Description
River Palace Hotel in Atyrau is a 5-star property offering 130 rooms including Deluxe Double rooms, Comfort Apartments, and Studios. Established in one building, it provides a range of amenities such as a restaurant serving Italian and international cuisine, a bar, an indoor swimming pool, and a fitness center with spa facilities. Guests can enjoy free Wi-Fi, parking, and conference facilities. The hotel combines classic European and American décor with river views, and features services like express check-in/out, currency exchange, and laundry. The hotel receives high marks for location, Wi-Fi, breakfast, and service, while pool facilities are rated moderately. It is notably recognized for its attentive staff, cleanliness, and spacious recently renovated rooms.
Location
Situated on Äyteke Bi Street 55, the hotel lies on the banks of the Ural River in central Atyrau, just 650 meters from the Shakarim Sariyev Museum and 720 meters from the Historical Museum. The Uspensky Cathedral is 1 km away, while the Imamgali Mosque is 1.2 km distant. The Drama Theater is 1.42 km from the hotel. The Atyrau Airport is approximately 8 km away, making the hotel accessible for travelers arriving by air. Nearby dining options include Restaurant Renko (13 m) and Le Palme (35 m).
Tips
- If you have dietary restrictions, consider informing the restaurant in advance as breakfast lacks some common options like boiled eggs and lactose-free milk.
- Request early check-in or late check-out when possible, as the hotel has shown flexibility with flight delays.
- For a better experience, use the indoor pool and spa facilities, but note that the rooftop pool is seasonal and may have restricted access.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Cuisine: Western, Asian, Continental, Italian, Vegetarian, Local cuisine Opening hours: [Mon - Sun] 07:00-10:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, JSB, DinersClub, MasterCard, UnionPay
- Check in time: 14:00. Check out time: 12:30.
Services and facilities
- ATM
- 24-hour reception
- Elevator/lift
- Currency exchange
- Security guard
- Newspapers
- Express check-out
- Early check-in
- Late check-out
- Room service
- Cable TV
- TV
- DVD Player
- Bathrobe
- Safe (in room)
- Toiletries
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Shoe shine
- Hairdryer (on request)
- Luggage storage
- Coffee/tea for guests
- Restaurant
- Shuttle
- Airport transportation
- Russian
- English
- Parking
- Parking nearby
- Conference Hall
- Fitness facilities
- Baths
- Solarium
- Massage
- Beauty services
- Sauna
Hotel view
Video: River Palace Hotel, Atyraū, Kazakhstan
Map
Reviews
Accommodations: A 5-star hotel featuring 194 rooms, including standard rooms and long-term apartments.
Amenities: Known for its outdoor rooftop pool (one of the best in the city), an indoor pool, a gym, and a spa.
Dining: Home to Dolce Vita, a well-regarded Italian restaurant, and a popular pizzeria.
Great job by all, Thank you
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about River Palace Hotel
What types of rooms are available at River Palace Hotel?
The hotel offers Deluxe Double rooms, Comfort Apartments, and Studios.
Is there a restaurant on-site and what cuisine does it serve?
Yes, the hotel has a restaurant offering Italian and international cuisine, including wood-oven pizza.
How far is the hotel from Atyrau Airport?
The hotel is located 8 kilometers from Atyrau Airport.
Are pets allowed at the River Palace Hotel?
No, pets are not allowed according to the hotel policies.
Does the hotel provide parking and Wi-Fi?
Yes, the hotel offers free parking and free Wi-Fi throughout the property.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 80 USD The best time to book is October 13, with rates starting from 70 USD