Renaissance by Sulo in Aktau
✅ Highly praised friendly and attentive staff, multiple reviews mention welcoming and professional service ✅ Rooms described as spacious, clean, and comfortable with excellent sea views, especially room 412 ✅ Breakfasts are noted as delicious with a good variety, and meal quality rated 10/10 ✅ Facilities include indoor and outdoor pools, sauna, and gym with positive remarks on cleanliness ✅ Convenient location near the sea and city amenities, praised for easy access and scenic views ❌ Some guests reported issues with aging furniture and dated interiors with visible scratches ❌ Air conditioning problems mentioned where some units only heated instead of cooling ❌ Conference facilities criticized for poor organization and unprepared venues during events ❌ One review mentioned unpleasant pool odor and cleanliness issues during swimming ❌ Complaints about additional costs such as paid internet, minibar prices, and taxi service availability
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Description
Renaissance by Sulo is a five-star hotel located in Aktau, Kazakhstan, housed in a seven-story building constructed in 2005. It offers 120 rooms including Deluxe Double rooms, 1 Bedroom Business, Executive, and Presidential Suites. The hotel features both indoor and outdoor swimming pools, a sauna, and a fitness center with a tennis court. Guests can dine at two on-site restaurants, enjoy drinks at two bars, or relax in the tea lounge. Meeting and conference needs are met by six conference halls and a business center. Free parking and 24-hour front desk services are available. The hotel’s rooms provide soundproofing, air conditioning, and WiFi access. Laundry services are offered for a fee. The property ranks highly in service and meal quality, with a 9.7/10 overall rating.
Location
Renaissance by Sulo is situated in Microdistrict 9 in Aktau, approximately 25 kilometers from Shevchenko Airport. The hotel is about 300 meters from a public sandy beach on the Caspian Sea’s second shore line, providing easy access to seaside views. The city center is nearby, with several restaurants and cafés such as Lido (194 m), Modigliani (254 m), and Steak House Napoli Chinatown (285 m) within walking distance. This location makes it convenient for guests to explore local dining options and enjoy the coastal atmosphere.
Tips
- If you prioritize sea views, request a room like 412 which is noted for its large size and excellent outlook.
- Be prepared for possible additional charges such as breakfast, internet, and minibar use.
- For business travelers, confirm conference arrangements in advance to avoid organizational issues reported by some guests.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western, American, Asian, Continental Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, MasterCard, Visa, AmericanExpress, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Television in lobby
- Terrace
- Fire Extinguisher
- Non-smoking rooms
- Soundproof rooms
- Room service
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
- Kettle
- Free Wi-Fi
- Internet access
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Russian
- English
- Multi-language staff
- Tour assistance
- Barbecue grill(s)
- Billiards
- Sun Deck
- Offsite parking reservations required
- Parking nearby
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Seasonal outdoor swimming pool
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Pets Not Allowed
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 300 m. It takes 5 minutes To the beach!
The distance to the sea is 300 meters
Video
Map
Reviews
Recommended
Cozy rooms, excellent service staff, delicious breakfasts
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Renaissance by Sulo
How far is Renaissance by Sulo from the nearest airport?
The hotel is approximately 25 kilometers from Shevchenko Airport (SCO).
Does the hotel have swimming pools and sauna facilities?
Yes, Renaissance by Sulo has both an indoor and an outdoor swimming pool as well as a sauna.
Are pets allowed at Renaissance by Sulo?
Pets and service animals are not allowed at this property.
What types of rooms are available at Renaissance by Sulo?
The hotel offers Deluxe Double rooms, 1 Bedroom Business Suites, 1 Bedroom Executive Suites, and 1 Bedroom Presidential Suites.
Is breakfast included in the room price?
Breakfast is served buffet style with Western, American, Asian, and Continental options, but additional fees apply and are paid at the property.
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Hotel prices for: May - June 2026 calendar
The average hotel price this month is 85 USD The best time to book is May 5, with rates starting from 28 USD