Отель Caspian Riviera Grand Palace in Aktau
✅ Direct sea views and access to a cliff path, praised as a unique location in Aktau ✅ Spacious, clean rooms with comfortable beds and balconies overlooking the sea ✅ Friendly and helpful staff, especially noted the administrator named Akylzhan ✅ Exclusive sturgeon aquarium and farm with tours available, a distinctive attraction ✅ Varied and hearty breakfasts including rare offerings like sturgeon on occasion ✅ Modern and well-maintained facilities including a fitness center and indoor pool ❌ Wi-Fi connectivity problems in guest rooms noted by multiple reviewers ❌ Some guests experienced slow or inconsistent room cleaning and service delays ❌ Restaurant on the third floor criticized for high prices and limited menu options ❌ Occasional issues with room temperature control and electrical outages reported ❌ Limited English proficiency among front desk staff caused inconvenience
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Description
Caspian Riviera Grand Palace in Aktau is a five-star hotel opened in 2013, housed in a 12-story building with 130 rooms. It stands out for its original architecture integrated with a coastal cliff and features the only large sturgeon aquarium in the CIS, showcasing species like beluga and Siberian sturgeon. Guests enjoy spacious rooms such as the Mattisse Standard and various suites with sea or city views, many with balconies. The hotel offers European and Asian cuisine including seafood in its restaurants and has a bar, coffee shop, and terrace with sea views. Facilities include a fitness center, indoor pool, Finnish sauna, hammam, tennis court, and business amenities like meeting rooms and a business center. Free Wi-Fi is available, though some guests noted connectivity issues in rooms. The hotel emphasizes comfort and security, with 24-hour reception, parking, and laundry services.
Location
Located in Aktau city, Caspian Riviera Grand Palace sits 26 km from Shevchenko Airport and about 700 meters from a public sandy beach on the third coastal line. The hotel offers direct access to a cliff path overlooking the Caspian Sea, a rare feature in the city. Nearby, guests will find the Selfie House restaurant just 305 meters away, rated highly by visitors. The hotel’s proximity to the sea provides scenic views from many rooms and terraces. The location supports both leisure and business travelers with its combination of seaside atmosphere and conference facilities.
Tips
- If you rely on Wi-Fi, check connectivity in your room upon arrival as some guests reported weak signals.
- For dining, try the terrace restaurant for seafood and sea views but be aware the third-floor restaurant can be expensive with limited menu options.
- Consider booking a suite with a balcony to fully enjoy the Caspian Sea vistas.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, UnionPay
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Heating
- Security guard
- Newspapers
- Express check-in/check-out
- Terrace
- Early check-in
- Private check-in/check-out
- Non-smoking rooms
- Room service
- Smoking allowed in bedrooms
- VIP room amenities
- Cable TV
- TV
- Bathrobe
- Safe (in room)
- Toiletries
- Accessibility features
- Ironing
- Laundry
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Cafe
- Restaurant
- Packed Lunches
- Free Wi-Fi
- Shuttle
- Airport transportation
- Russian
- English
- Tour assistance
- Billiards
- Karaoke
- Entertainment
- Parking
- Indoor Pool
- Photocopy machines
- Event facilities
- Conference Hall
- Fitness facilities
- Gym
- Beauty services
- Spa
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 700 m. It takes 11 minutes To the beach!
The distance to the sea is 80 meters
Street view
Video: Поздравление от Отеля Caspian Riviera Grand Palace строительным компаниям г.Актау
Map
Reviews
The room is large and clean, the bed is comfortable. Water is always available. The breakfasts are delicious and varied; one day they even served sturgeon for breakfast.
Upon arrival, we discovered a clogged drain. The problem was fixed within 24 hours.
The hotel's main problem is the internet. There's internet in the hallway, but not in the room. I contacted reception twice to ask for it to be fixed, and they promised to fix it, but it never happened during the six days I spent there. Internet is a basic service that a five-star hotel should have, and I downgraded my rating specifically because of the internet. Everything else is fine (if the price doesn't bother you).
Many waiters at the front desk did not speak English, only one did. This is very inconvenient!
In addition, the wifi was very poor and I mentioned it to the front desk three times.
After staying for several days, one day the room was not cleaned that day, so I went to the front desk to ask for water and toilet paper, and it took me three times before they were delivered. . .
Behind the hotel is the Caspian Sea, which is very close. The Caspian Sea is great and it is safe to go there at night! I don’t recommend going to the restaurant on the third floor of the hotel. It’s quite expensive. I ordered pizza but they said the ingredients were out and I got two orders of pasta instead. It was really not delicious.
The rooms are very clean.
The staff are all very friendly.
Best of all, it's spacious and the beautiful Caspian Sea is right in front of you!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Отеле Caspian Riviera Grand Palace
Does Caspian Riviera Grand Palace offer rooms with sea views?
Yes, room types include Mattisse Standard Single and Double rooms with sea views and balconies, as well as various suites with balconies and sea views.
Is there a beach accessible from the hotel?
The hotel is about 700 meters from a public sandy beach located on the third coastal line.
Are children allowed to stay at this hotel?
Children of all ages are welcome. Additional fees may apply for children using existing beds, and extra bed and crib policies vary by room type.
What unique attractions does the hotel offer?
The hotel features the largest sturgeon aquarium in the CIS with species such as beluga and Siberian sturgeon, plus a sturgeon farm with tours on Saturdays.
Is parking available at the hotel?
Yes, free parking is provided on site.
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Hotel prices for: May - June 2026 calendar
The average hotel price this month is 60 USD The best time to book is May 26, with rates starting from 58 USD