Hotels in Kota Kinabalu

Overall, it was a pretty good experience. The hotel is very spacious, perfect for family trips, and the kids had a blast. It offers great value for money.

The views are absolutely amazing, the sun was perfect, and the pool was fantastic. Honestly, everything was just excellent.

The room is spacious and the environment is pleasant. It's a short taxi ride to the city center, and the breakfast is good too. There's a beach where you can snorkel, and the surrounding coastal reefs are full of sea urchins and schools of fish.

Horizon view is truly amazing! However, the room cleanliness could be improved.

The hotel is really nice. The sea-view room was excellent; falling asleep to the sound of the waves at night was wonderful. The service is great, and breakfast is good too. I highly recommend the freshly baked waffles with honey. You should definitely set aside more time to enjoy the hotel facilities.

Very close to the airport, a taxi ride costs about 9 MYR. You can see planes flying by every day. The beach and pool are beautiful, and if the sunset is nice, you can even go paddleboarding right at the hotel.

The hotel environment is really nice, especially the Wi-Fi, which is a huge plus! 👍🏻👍🏻👍🏻👍🏻 The breakfast spread is fantastic and caters to all tastes. I originally booked this hotel to watch the sunset, but unfortunately, the weather wasn't cooperative for two days in a row, so I missed out on seeing the most beautiful sunset. A little disappointing.

Came to the beach with the little one, and Shangri-La was our top choice! The weather was perfect, and the scenery was absolutely beautiful. Even though the hotel is a bit older, it didn't dampen our holiday spirits one bit! ❤️

I guess a Ferrari, even an old one, is still a Ferrari! The facilities might be a bit dated, but the location and views are definitely worth it! You can take amazing photos everywhere, and there are plenty of pools to enjoy. Plus, there are lots of staff on hand. My only minor complaint is that the walk to the lobby is a bit long. Breakfast gets crowded, but it's still well-organized with a good variety...

We had an absolutely wonderful honeymoon stay at Shangri-La Tanjung Aru, Kota Kinabalu. From the moment we arrived, we were greeted with genuine warmth and excellent hospitality that made our honeymoon feel truly special. The room was spacious, beautifully maintained, and offered a stunning sea view perfect for a romantic and relaxing getaway. The ambiance throughout the resort was calm and luxurious...

For families with kids in Kota Kinabalu, I highly recommend Shangri-La. You can enjoy the most beautiful sunsets right from the hotel (non-guests aren't allowed in). It's less than a 20-minute drive from the airport. While the facilities are a bit dated, the service is truly five-star. The sea-view rooms are spacious and come with a ready-made sofa bed. The kids' club is suitable for children under...

The room was quite old, but luckily I had read other reviews before checking in, so I was prepared. We were notified in advance that the hotel rooms were under renovation, but strangely, there was hammering every night. It wouldn't stop until we called customer service (dial 3 on the phone) to complain. The latest it went on was until 12 AM, which was unbearable. Yet, the next day, it was the same...

The resort is at an excellent location with good pool facilities. The pizza at the alfresco restaurant is great. However the resort itself is fairly dated and old and I don’t find the staff to be very friendly

Good location and good view, but took too long for checking in. Hotel facilities are a little bit old, rest are quite ok. If you want to see sunset, it is high recommended , this resort has perfect location to see the sunset view.

The biggest issue is that for a beachfront resort, its beach is practically nonexistent – though it doesn't really hinder the fun! I booked a sea-view room for three nights, expecting to step right out to the ocean. However, Magellan (hotel) seems to have a dock, so the 'beach' is all rocks. There's only about a 10-meter wide 'sandy' area, suitable for snorkeling. The underwater rocky reefs here make...

The hotel room felt a bit old and small, and the bed was narrow. However, the shower pressure was great, and there was unlimited complimentary drinking water. The staff were very enthusiastic, and the public facilities were decent. Breakfast was average, with a Korean focus. The sunset bar had a lovely ambiance, and the hotel's small private beach was excellent for spotting fish. The location between...

The pool is great, the view is amazing, but breakfast is just average. It's really convenient to take a boat from their private pier.

Thank you for providing an all-in-one environment for busy professionals like me. A place where I can work, meeting old friends, and at the same time allow my 3 boys to enjoy themselves safely. The availability of both a swimming pool and a small beach, with lifeguards on duty, gave me peace of mind throughout the day. the room was also clean and convinient for us also to enjoy beautiful morning sunrise...

The room was excellent, very spacious, comfortable, clean, and hygienic. The service was fantastic, and the hotel environment was great – it's a large property, perfect for families with kids.

An absolutely amazing experience, the best five-star hotel I've ever stayed in. Shangri-La truly lives up to its reputation! Although it's a bit far from the airport, they offer shuttle services. Every staff member was incredibly friendly, and the hotel breakfast was delicious – especially the steak, so fragrant! It was actually hilarious when a large lizard got into our bathtub during check-in....

Really enjoyed my stay. The beach is clean and peaceful, staff are very helpful, and the resort feels very relaxing. Great for a short escape.

Large private beach, rainforest surroundings, and scenic views. Great for relaxation, honeymoon, or family getaway.

Whatever said about our stay is little. I am in awe of the hospitality and warmth of the staff. They did everything possible to make our stay comfortable. Suddenly I am a big fan of Shangri-la resorts. If not KK, will surely book shangrila for future stays

Resort was huge, we had to walk quite a bit to get to our room. Services was good. Staff was trying best to help when we needed. First day we arrived there were lots of guests, and pool water was so murky. Luckily after the big group left, pool water turned to normal. Kids area was a bit small and old, and was a bit far away to get to. We had half board package - buffet dinners were pretty nice. Different...

I had a pleasant stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout my stay. Overall, it was a great experience and I would definitely consider staying here again.

The hotel location is great. There are lots of food court and shops nearby. The hotel facing seaview.

Best location... Nearest waterfront seafood food court... Nearest the mall to shopping

Definitely value for money. Good location with walking distance to Imago shopping mall, Filipino market and famous restaurants nearby. Nice sea view from the room. Cleanliness of the room also above expectation. Breakfast was average but acceptable.

The room was spacious and comfortable. The location is just in front of the waterfront. The hotel service was good. The breakfast is okay. Enjoying my stay here.

We had a room with a very good view of the water front. The room was spacious and modern. Convenient location to Anjung Senja for seafood. Nearby to IMAGO mall

Strategically located at gaya street, comfortable bedding, breakfast reasonable nice

The twin room was quite spacious, and the bathroom was large with both a bathtub and a shower area. The breakfast at the ground-floor restaurant offered fresh fruits, juices, teh tarik, and a wide variety of freshly made breads, pastries, and hot dishes. The second-floor pool overlooks the sea. There were many international guests staying there. Booking a month in advance offered great value for money

Great location! Many options to eat nearby. Very close to Jesselton Port (5 min by car). Beautiful view. Polite and attentive staf.

very nice experience to stay this hotel for 2 nights, breakfast is very good, especially Nasi Lemak， very very tasty.

Excellent view, king bed room with a sea view. Absolutely amazing

This hotel has been open for over 20 years, so the facilities are a bit old and the soundproofing isn't great. However, the location is absolutely fantastic – you can walk to all sorts of dining, drinking, and entertainment options. The sunset from the ocean view rooms is also beautiful. Right outside, there's a vibrant food stall and BBQ market with a great atmosphere. The staff's service and attitude...

I had a wonderful experience during our stay. Special thanks to Mohd Fazali for the excellent service at the check-in counter. He was very friendly, understanding, and attentive to our needs as a family. He understood that we came mainly for a holiday with our children to enjoy the swimming pool, and he kindly arranged a room near the pool for us. It really made things easier and more convenient for...

Great staff, unbeatable price... and I survived the night! I booked this hotel last minute for an ad-hoc trip purely because the price was unbeatable. It was only after confirming that I read the famous ghost stories online—too late to cancel! 😅 I arrived at 11 PM and, feeling a bit paranoid, asked the receptionist for a room near the elevator (to avoid those long, scary hallways). The staff was...

Stayed for 2 nights for business purposes Booled for 2 days breakfast but eventually too tired to woke up very next morning so i skipped it Anyways price was on the average to high side, internet wifi is ok The downside is the spillage of water after u taking a shower, up to the toilet door, surprisingly water pressure was superb 5-10min to Imago Mall walking distance Recommended to stay Room...

The room overall is a bit run down..but the bed is comfortable.

Some of the lights were not working, and there were a few other minor issues in the room. Overall, the stay was okay, but maintenance could be improved.

Clean and comfortable room. Friendly staff with smooth check-in. Strategic location. Would stay again

Very comfortable, perfect for a vacation. It's quiet with a great natural environment. We enjoyed kayaking and cycling. It was good, but the rooms are hard to book.

The ecological environment is really great. It's a nice place for families with kids to stay for a night. We were in room 8448, and from the balcony, we occasionally saw a few lizards swimming in the stream.

Location of the resort was fairly close to KK. The room was nice and view was awesome. Had a small hiccup whereby there was leakage from the air conditioning system which soaked through the cupboard and all our belongings became wet. Room service to clean the room was slow too. They sent an engineer to fix the problem and offered to dry our bags. Otherwise, it was a comfortable and memorable stay.

The hotel is located in the suburbs and is an older property with somewhat dated facilities. Make sure to request a newly renovated room on the 5th floor. The hotel environment is beautiful and home to many small wild animals. However, it also means there are a lot of insects, which could be a nightmare for those who are afraid of them. I left my power bank plugged in and forgot to take it, but when...

We brought our kids, and everyone loved the activities here. We tried surfing and kayaking. The staff were very friendly, greeting and smiling at our baby whenever they saw her. There was also a live singer at the lobby bar at 7:30 PM, which our baby really enjoyed. The hotel's overall outdoor environment was great; we saw many small animals, and it was very walkable. However, the hotel rooms were...

Let's start with the positives: The hotel is quite large, sharing its grounds with a golf club. It offers a comprehensive range of facilities, with the main highlight being its incredibly long coastline. The gardens are full of lizards, giving it a very natural and untouched feel. The service attitude is excellent, and the hotel's pool is also quite nice. Now for the drawbacks: The hotel's location...

This is my second stay at the Hyatt Regency Kinabalu, and the experience was excellent once again! 👍 📍 The location is absolutely perfect, right in the city center. It's a 5-10 minute walk to shopping malls and duty-free shops, and even closer to Durian Street and Gaya Street, making it super convenient for dining, shopping, and exploring. In the evenings, it's lovely to stroll to the night market...

We booked a twin room, but the beds are really more suitable for one person. With our child, it felt a bit small for the three of us. The hotel's location is excellent, making it easy to get anywhere, and it's close to the sea with a great spot to watch the sunset. As for service, there's a Chinese translator sometimes, and you can usually get by with basic English.

The location is fantastic, just across the road from the beach. The facilities aren't as new as some of the hotels downtown, which is to be expected, but the cleanliness and service were absolutely fine. There are shops and restaurants in the nearby streets, and a durian street is just a few minutes' walk away, haha! The large window in the sea-view room was a big plus. Right downstairs is the pier...

The lady staff was very enthusiastic and provided thoughtful service; communication was a breeze. Taxis were readily available, and the buffet's flatbreads were incredibly delicious. It's also conveniently located within walking distance to Gaya Street, the jetty, and the beach.

The location is superb, very close to the jetty, Gaya Street, and the Filipino Night Market, all within a 10-minute walk. The room is large and clean, and the service is decent. Highly recommended for a trip to Kota Kinabalu.

This hotel is great! The staff and front desk were all exceptionally good and welcoming. The room was also very spacious and had no strange odors. It's located right on Gaya Street, which makes dining incredibly convenient. The jetty is also very close by. Definitely recommend!

For culinary enthusiasts, the Ramadan iftar experience at Hilton Kota Kinabalu stands out as a compelling destination that should not be missed. It offers not merely a meal, but a carefully curated gastronomic journey that celebrates both Sabah’s rich culinary heritage and Malaysia’s beloved traditional favourites. For families and food lovers alike, it becomes a natural choice for breaking fast during...

Dear Ms. Joana Gabah First and foremost, on behalf of my family, I want to extend our deepest gratitude for the wonderful journey we embarked on in Kota Kinabalu, which began with your exceptional kindness. Your warm welcome set the tone for cherished memories that we will treasure for years to come. As a Hilton Gold member, we have enjoyed many privileges, but none compare to the genuine warmth...

I had an exceptional stay at Hilton Kota Kinabalu. From the moment I arrived, the service was warm, professional, and attentive. The staff were incredibly welcoming and always ready to assist with a genuine smile, which made the entire experience even more pleasant. The VIP room was absolutely impressive — spacious, elegant, and beautifully maintained. The room was quiet and comfortable, with thoughtful...

Everything else was acceptable, but what was truly disgusting was the questionable hygiene at breakfast. There was a tissue in the food, which ruined my appetite for the entire day. If I wasn't rushing to catch a flight, I would have definitely complained to the manager. This definitely deserves a bad review! See pictures below ↓

After a terrible night's sleep, I couldn't even stomach breakfast the next day. I dozed off again in a daze that morning and finally headed out for food around 11 AM. When I got back, I asked the front desk to change rooms. A new, handsome guy was at the desk and asked why we wanted to switch. We told him it was too noisy, specifically from traffic. He said okay, but we'd have to wait until after ...

Our first night, the flight from Singapore to Kota Kinabalu was delayed, so we didn't get to the hotel until after 10 PM. We checked in first, then took the kids out for dinner. By the time we got back to the hotel, it was almost midnight. That's when we realized how incredibly noisy our room was. It was on a low floor, the windows were thin, and there was absolutely no soundproofing. All night long...

I booked it for its price and close proximity to the airport. I was surprised by how spacious the room was!

My family's very happy in hotel pan borneo

A very good hotel in the city. So clean. 4 star. Good for quietness

Kids favourite place to stay and swim..best swimming pool and room..

“Had a wonderful stay! The location was perfect for sightseeing, and the hotel staff made us feel at home. Rooms were clean, spacious, and had all the amenities we needed. I highly recommend it!”

Good service, nice view, private place . Thank you Pan Borneo Hotel .

The location is perfect. It's right next to a big shopping mall, and the staff are very helpful. It's also close to the beach, and there's a night market in the evenings. I stay here often and will definitely be back. Getting a taxi is convenient too.

The most nearest hotel to view sunrise and sunset at Kota Kinabalu

Centralised located in the heart of the city which I will choose my stay at this hotel for my next trip there.

been stayed here for many times.. every time come visit kk will only choose this hotel due to its located in between Suria shopping mall and Wisma Merdeka and by walking distance to Gaya street .. however please take note this hotel a bit rundown due to years

There were little bugs in my room. A weird smell from the bathroom. Breakfast food was Ok at best. Location is decent.

Excellent staff , friendly and easy to go location

Booked a family room, the two 1.8-meter beds were very comfortable. It was a sea-view room with a balcony, but the view was just of the pier, so nothing special. Breakfast was decent and met our needs. It's very close to the pier, which is convenient for island hopping. Downstairs, there's a laundry service: 20 MYR for 14kg wash and dry. Service response time was very slow, and the cleaning wasn't...

This hotel is super close to Jesselton Point, practically the closest you can get for island hopping tours. While the facilities aren't the newest, I still highly recommend it for families. It offers a living room, two bathrooms, and two bedrooms, which is incredibly convenient for families traveling with both young and old. The rooms are also spacious, offering significantly better value than the...

Location-wise, it's right on Gaya Street, and Jesselton Point is downstairs, which is super convenient for island hopping. It's just a 2-minute walk away. If you walk straight down the street, you'll find all the popular influencer restaurants (I highly recommend Yuancha Teahouse – it's incredibly delicious with great service, though you might have to queue during peak hours). The hotel's service was...

The hotel's location is great, and the rooftop infinity pool offers amazing views, perfect for watching the sunset. Breakfast starts at 6:30 AM, which is very convenient for guests who want to go out early or catch an early flight. However, there are two downsides: 1. We had a quadruple room, but were only given two key cards. You need a key card to use the elevator. The front desk said each room only...

Mercure provides an excellent value for money. You could spend double the price in nearby hotels in the same location. My room was clean with powerful hot shower and great AC. Staff was super friendly and happy to assist at all times. Room cleaning was carried out daily. The only negative was I did not realise I picked a room facing directly across to a room in another building. So my curtain had...

Great stay, especially during the New Year holidays We had a very pleasant stay at this hotel in Kota Kinabalu. The location is great — close to the ferry terminal and very convenient for getting to the city center. Everything is easily accessible. The service was very good: the room was cleaned often, everything was clean, well maintained, and all facilities worked perfectly. The room itself is...

Room was spacious and very clean. Very comfortable with 2 pillows each bed. Toilet also very clean and has enough towels for 3 of us. Hotel staff also was very friendly and helpful especially during check in. Breakfast buffet not many choices of food but still enough to make stomach full. Location wise very good. Near to Pasar Philippines and next to Central Point mall. Easy to get anything around...

Okay, good experience. The staff are very helpful to fulfill any request 👍

Locarion is great Love the stay. Room is clean, spacious, nice view and now got netflix

I love this hotel, strategic location near to shopping mall. Provide free parking for customer. Well done Klagan Hotel

Facilities: All amenities are available. Cleanliness: Spotless and tidy. Environment: Prime downtown location, with a street full of massage parlors downstairs. The bar street is a 5-minute walk, and Gaya Street is 15 minutes away. Service: Warm and friendly. My only complaint is the excessive noise! The sea view from the room is breathtaking, but the noise from the bar street across the way goes...

The facilities are outdated, and we found cockroaches in the bathroom. However, the hotel is conveniently located near restaurants and shopping centers, and it's within walking distance to the pier and Gaya Street Night Market.

We were extremely satisfied with our stay! The hotel's location is excellent, making it very convenient for shopping. The breakfast area wasn't crowded, and the staff were incredibly friendly. They not only helped us with a high chair for our child but also greeted our baby every time and complimented how cute she was. We were given a twin city-view room on the 7th floor. The window offered a lush...

It was a pleasant stay. Ideal location, helpful service crews, breakfast just nice for a good start of the day. Overall, I am glad to make a good choice for this trip’s accommodation!

The hotel environment is decent, and there's a mini outdoor infinity pool. The location is excellent, making it super convenient to get to Gaya Street or Suria Sabah Shopping Mall. Best of all, there's a Mixue Ice Cream & Tea right outside!

The hotel's overall decor is a bit dark and somber, which I personally don't really care for. However, the location is absolutely fantastic for dining, shopping, and getting to the pier. The prices fluctuate quite a bit; I ended up paying more by booking in advance.

Hai..Yesterday, I stayed at Horizon Hotel. It was a very exciting experience, and I was extremely satisfied. I would love to come again during the fasting month next year to do my Raya shopping.

Very nice hotel. Always come back to this hotel for business trip.

Worst location if you are bringing a car. No parking whatsoever,end up spending around 100 ringgit just for parking charge

Nice place and near to 1borneo Hypermall,All staff were friendly and polite,gud services, the room was clean and confortable,we book deluxe king,nice for kids with a bathtub, food was good and all amenities are complete. Awesome and wiil come again soon! The price was worth it.✌🤩

Klagan Regency has been my family choice since its opening. And everytime we went,everything is perfect!from the process of check in went smoothly until checkout,we've been treated kindly by the staffs..not to mention the buffet breakfast,especially the nasi lemak❤️.the hotel is connecting to the mall and theres a convenience store next to the hotel,just a few steps from the entrance.we'll definitely...

Attending a course here.Great place!Downstairs is a shopping mall.

Location 1b mall. Connecting with mall 1B. Cari parking yg susah

This hotel looks old and far from town. Need to drive about 20mins averagely to reach town. Sometimes will have traffic issues especially during peak hours. This hotel does not guarantee a parking place as this is by first come first serve. Can have a good rest as the bed is comfortable. The morning buffet is quite standard and kids friendly as well

Beautiful and clean room with modern decor. Bed and pillows were very comfortable. Delicious breakfast with a coffee machine. All staff were friendly and helpful. Free parking in front of hotel. Overall the perfect place to stay in the city.

They offered a welcome drink, and the room was spacious. It's located in a bustling area with many trendy restaurants just downstairs. After a good meal, you can easily explore the neighborhood. If you get tired, there are massage parlors nearby the hotel where you can relax.

You can't leave the air conditioning on when you go out at this hotel; they're very strict about saving electricity and water. Many things, including the elevator, require your room card. The first thing I did when I entered the room was try to figure out how to turn on the AC. I thought it wasn't working, but then realized the cold air was actually coming in through the ventilation ducts without any...

Thank you for upgrading my room to superior double. The location is very convenient and easy to walk around.

The price fits the room perfectly. Love the interior, love the cleanliness VVIP level! Totally worth it. So happy staying here, hehe ✨

Room is a bit small but overall everything is good, hotel location is super good. near by restaurant near by convenient store and can just walk only distance not far and near by Pasar Filipino as well.

The beds were comfortable and the place handy to Gaya at but this place needs serious work many broken things like toilet doesn't work,window doesn't latch ,taps broken . It's also noisy from the street and you can hear the people in the next room

Nice hotel. Updated, location wise very good. Nice view from the 11th floor

It was a pleasant stay. The location was good, near gaya street where people can go to the night market and morning market. The room was cozy and the staffs were accomodating enough. Overall, a good stay.

From my window on the 10th floor, I had an amazing view of the entire Kota Kinabalu bay and city. I was lucky enough to catch the night view of Gaya Street and even the first sunset in KK. It's rare to find such high-rise buildings here. I'm not sure if the in-wall air conditioning has been cleaned. Basic amenities are provided. I'd rate the stay itself a 3-star, the view a 4-star, and the TV a 5-star...

Great location, good value for money. The room was a bit small, but it's very convenient as it's close to Gaya Street. The breakfast wasn't extensive but was sufficient. The main advantage is the excellent location, making it easy to get anywhere by taxi. Highly recommended!

No shampoo or other toiletries, and no comb. I recommend bringing your own. The location is very convenient, close to Gaya Street and Durian Street, all within walking distance. There's a night market on weekends.

Overall, a pleasant stay. The location is good and easy to find food nearby. Recommended for a short stay.

Very bad and molt everywhere, the toilet stuck.

The receptionist needs to improve their communication with guests.

Such one of my fav hotels. Always choose it for staycation. Affordable price, strategic place (near to Imago and Suria Sabah and Centre Point shopping mall). Night market walking distance.

It is old but the location is strategic. Very walkable to the city center

Im going to upgrade my room to family room and also got 3 person free breakfast for this upgrading. Thanks a lot for friendly cashier at hotel.

I'm not sure how this place got such high ratings. As soon as I walked in, I saw a huge cockroach. I was assigned a room on the second floor, and it was incredibly noisy, I'm not sure if it was a bar or something downstairs. The front desk service was okay. A 4-star hotel in Kota Kinabalu is probably comparable to a 3-star in China.

This Malay waitress really take one's job seriously She really hardworking, good manners, good attitude & good smile! Keep it up!

The shower water was too hot and the soundproofing wasn't great. Breakfast wasn't to my taste, and the hotel is located halfway up a mountain with nothing around, so you have to take a taxi everywhere. On the plus side, the price was cheap – you can't have everything perfect!

The hotel is located on a hillside, away from the busy surroundings, making it a great place for a quiet and comfortable night’s rest. It is equipped with a gym and swimming pool, offering a pleasant environment for guests to exercise during their free time. The room is cozy and spacious enough for a solo traveler like me, and it comes with all the necessary amenities. Breakfast is average to start...

overall decent hotel in KK. good spacing and parking available. Location is near the city centre.

⭐️⭐️⭐️⭐️⭐️ We had our Sabah Geriatric Conference 2025 at The Palace Hotel Kota Kinabalu, and the experience was excellent. The banquet team was truly outstanding — professional, attentive, and very accommodating throughout the event. The service, food quality, and pricing were all top-notch and well-balanced. The newly renovated hall and rooms were excellent — modern, spacious, and comfortable. Our...