Promenade Hotel Kota Kinabalu in Kota Kinabalu
✅ Rooms are clean, spacious, and comfortable with many guests appreciating the sea and waterfront views ✅ Hotel location is highly convenient, close to markets, malls, and seafood restaurants within walking distance ✅ Staff are frequently described as friendly, helpful, and providing excellent service including room upgrades ✅ Breakfast offers a variety of options including Western, Chinese, Asian, and Halal buffet ✅ Free parking is available for guests, adding convenience ❌ Some guests reported issues with housekeeping, including rooms not ready at check-in and insufficient cleaning ❌ Swimming pool has been closed for maintenance, and gym facilities are outdated and not air-conditioned ❌ Noise and soundproofing are problematic for some, with reports of hearing children crying and chair noises ❌ Bathroom ventilation problems have caused mold, and water pressure issues in showers were noted ❌ Breakfast quality is uneven with cold dishes and limited variety at times
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Description
Promenade Hotel Kota Kinabalu is a 4-star hotel offering a wide range of room types from Economy Single rooms to expansive Luxury Suites and Villas, accommodating solo travelers to large families. Guests can expect clean, spacious, and comfortable rooms with options featuring city, sea, water, pool, or garden views. The hotel provides essential services such as air conditioning, free WiFi, a fitness centre, sauna, and a restaurant with buffet breakfast served daily from 6:30 to 10:00. Facilities like 24-hour security, concierge, currency exchange, and meeting rooms support business and leisure travelers alike. Despite some comments about dated gym equipment and pool maintenance, the hotel maintains high cleanliness and service standards, with staff frequently praised for friendliness and helpfulness. The property does not allow pets or service animals and requires the main guest to be at least 19 years old. Parking is free for guests, and the hotel offers express check-in/check-out for convenience.
Location
Located in Kota Kinabalu, Promenade Hotel sits just 945 meters from the North Borneo War Monument, a historic granite memorial. The hotel faces the waterfront and is within walking distance of popular local spots such as the Filipino Market and Anjung Senja seafood area. Shoppers will appreciate its proximity to Imago Shopping Mall and several other malls in the city center. The nearest beach, Tanjung Aru Beach, is about 3.8 kilometers away. Dining options nearby include Jothy's Fish Head Curry Banana Leaf Restaurant (281 m), Champion J's Cafe (191 m), and Dynasty Restaurant (128 m). Walking or using Grab ride services are convenient ways to explore the area.
Tips
- To avoid parking fees, use the free parking available but remember to stamp your parking coupon before leaving.
- Consider requesting a room with a sea or waterfront view for a better experience.
- If you plan to use the gym or pool, check their current status as the pool may be closed and gym equipment is dated.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, Chinese, Asian, Halal Buffet [Mon - Sun] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 19 years old
- Paying at the hotel: UnionPay, MasterCard, Visa
Services and facilities
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Room service
- Fridge
- VIP room amenities
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water
- Kettle
- Free Wi-Fi
- Airport transportation
- Transfer services
- English
- Chinese
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Garage
- Swimming pool
- Outdoor pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Beauty services
- Sauna
- First Aid Kit
- Pets Not Allowed
The nearest beach is located on the distance of 3810 m. It takes 57 minutes To the beach!
Video: Promenade Hotel Kota Kinabalu, Malaysia | Travel With Somya
Map
Reviews
POIs near hotel
Cafe and Restaurants near hotel
Customer service was poor, long waits for food
Good environment
Good services
Good foods
Frequently asked questions about Promenade Hotel Kota Kinabalu
What types of rooms are available at Promenade Hotel Kota Kinabalu?
The hotel offers a wide variety of room types including Economy Single room, Standard room with sea view, Deluxe Double room with ocean view, Junior Suite with partial sea view, Executive Club room, Luxury Double Club room, and several suite and apartment options.
Does the hotel allow pets or service animals?
Pets and service animals are not allowed at Promenade Hotel Kota Kinabalu.
Is breakfast included and what kind of breakfast is served?
Breakfast is served daily as a Western, Chinese, Asian, and Halal buffet from 06:30 to 10:00. Additional breakfast fees are not included in the room price and must be paid at the property.
How close is the hotel to local attractions and beaches?
The hotel is 945 meters from the North Borneo War Monument and approximately 3.8 kilometers from Tanjung Aru Beach. It is also within walking distance of the Filipino Market, Anjung Senja seafood market, and Imago Shopping Mall.
Are there any known facility maintenance issues currently at the hotel?
The swimming pool has been closed for maintenance until September. Some guests have noted outdated gym equipment and water pressure issues in bathrooms.



















































































































































































