Hotel Allure in Amsterdam

They have bedbugs crawling all over the beds so we left immediately and got a refund

If this is what you are looking for in your vacation: - rats crawling in floor slabs - impressingly sour reception staff - walls made of paper? so you can hear a pen drop 2 levels above, and certainly the construction work going on during the weekend - mold - staff welcoming you to a room they have heated up to 30+ degrees - extensive smoking outside your windows- your only source for air Then you have certainly come to the right place - although you will pay hansomly to get your room. Good luck!

The bathroom had a smell of vomiting when checking in. The cleaned it again when asked to do so, but would have preferred to have another room. Used the iron the next day and it started leaking some sort of "fluid", ruining the the clothes.

DO NOT GO TO THIS HOTEL OR THE APARTMENTS!!!! We arrived at the check in and given our room key, then had to walk 10 minutes down the road to get to our apartment. Once arriving at our apartment, we walked in and there were still 2 cleaners in the room. They seemed to be very chaotic and throwing stuff around and asked us to wait outside for 5 minutes. Once they gave us the green light to go inside. Stepping into the apartment, you got hit with an awful smell. The stairs were damaged and dirty. The floor in the rooms looked as though they had been collecting dust for months, maybe even years. Intertwined in the dust, under the bed, were dirty socks (around 8 of them to be exact), gel, food wrappers and dirty tissues. This is DISGUSTING. After seeing a state I have never once seen before in an apartment/hotel, I decided to look around more. Looking in the bathroom, there was mould on the walls and random stains in the shower. The bin in the kitchen was falling apart and we found that this is where the revolting smell was coming from. After removing the bin liner, there was mouldy food and empty food wrappers underneath. I immediately called the receptionist and explained what was discovered. She apologised but also responded in a way that suggests that these complaints happen a lot. I was then asked to walk back to the check in to ‘sort this out’. The lack of attentiveness was appalling, It felt as though she didn’t care at all. She mentioned she spoke to the manager, however, the manager never came out to speak about the situation, nor did they apologise. Truly the WORST experience ever. Please please please do not book this hotel unless you want an illness or bedbugs.

Stayed here for 3 nights from 8/8/26-8/11/26 and the room was so filthy I felt as though I couldn’t take my shoes off to walk around. There were stains on the carpet, dust everywhere, stains on the walls. We were placed in a garden room, which would have been fine except our window didn’t have a screen, so we did not feel comfortable sleeping with the window open and there is no AC. Additionally, people are smoking on the patio in the garden at all hours, so the smoke is going straight into our room. You could hear EVERYTHING happening outside the window. Despite checking thoroughly for bed bugs, both my husband and I were bitten and now have to go through the hassle of cleaning all of our belongings, suitcases, etc. we now see there are MULTIPLE reports of bed bugs and wish we had stayed elsewhere. Disgusting to be honest. This needs to be remedied. We want at least a partial refund for the hassle, effort, and money spent to ensure we don’t travel with bed bugs and bring them into our home.

My niece and I stayed at the Hotel Allure April 21-24. The staff were very nice and the hotel is conveniently located. BUT, my niece and I discovered that they have had an infestation of bedbugs since 2024, and have not fixed this problem? Absolutely unacceptable and preventable! Both my niece and I are bitten and now we must clean and disinfect everything in our own homes, plus dealing with the bites. Do NOT stay at this hotel right now.