Hotel Fenix in Jelenia Gora
✅ Guests praise the rich and varied breakfasts described as 'beautiful and rich' and 'tasty and varied'. ✅ The hotel's location is frequently noted as convenient, being near the railway station and public transport with easy access to the town center and thermal spa. ✅ Staff are described as friendly and helpful across multiple reviews. ✅ Rooms are generally clean and spacious with useful amenities like TV, small fridge, and hairdryer. ❌ Several reviews mention the rooms and furnishings as outdated, with old carpets having stains and dusty armchairs. ❌ Some guests have noted noise issues at night, possibly from air conditioning or washing machines. ❌ The hotel reportedly does not always provide all amenities as advertised, leading to some disappointment. ❌ Beds are described as too soft by some guests, and fold-out couches can be uncomfortable and uneven.
Rooms and prices
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Description
Hotel Fenix is a three-star accommodation located in Jelenia Gora, Poland, offering a range of room types from Economy to Apartments with views. The hotel operates with a 24-hour front desk and provides facilities such as free WiFi, free parking, a restaurant, bar, fitness center, and massage services. Family rooms and soundproof rooms are available, and the hotel welcomes pets on request. Despite some guests noting that the rooms are older with dated carpets and furniture, many appreciate the spacious and clean rooms equipped with amenities like TVs, small fridges, and hairdryers. The hotel emphasizes comfort and convenience, with express check-in/check-out and private check-in options. Breakfasts are frequently highlighted as rich and varied, suitable for different dietary preferences including vegan and gluten-free options.
Location
Hotel Fenix is situated at 1 Maja 88 in Jelenia Gora, roughly 15 minutes on foot from the town center. It lies near the railway station and public bus and Flixbus stops, making it accessible for travelers using public transport. The local thermal spa is about 17 minutes away by bus. For dining outside the hotel, the highly rated Jelonka bistro is 280 meters away. Parking is available directly in front of or behind the hotel. The location is considered quiet, supporting a restful stay while keeping key city points within easy reach.
Tips
- Arrive early for breakfast, as it is popular and can run out quickly.
- If you are sensitive to noise, request a room away from potential sources like air conditioning or laundry areas.
- Consider bringing a personal fan or checking with the hotel about cooling options for summer stays.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Children between 0 and 5 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: American, Continental, Full English/Irish, Gluten-free, Italian, Vegan, Vegetarian A la carte Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, MasterCard, Visa
- Managed by a private host: This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Express check-in/check-out
- Garden
- Terrace
- Private check-in/check-out
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Upper floors accessible by elevator
- Bridal suite
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Linens
- Toiletries
- Accessibility features
- Ironing
- Laundry
- Safe-deposit box
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Packed Lunches
- Bottled water (at extra charge)
- Free Wi-Fi
- German
- English
- Polish
- Bike rental
- Barbecue grill(s)
- Karaoke
- Hiking
- Picnic area
- Parking
- Spa tub
- Beach/pool towels
- Fax and copy machine
- Meeting and presentation facilities
- Cycling
- Fitness facilities
- Massage
- Family/Kid Friendly
- Kids' TV Networks
- Skiing Off-site
- Pets allowed
Video
Map
Reviews
great breakfasts
unfortunately rooms are .... old, carpet looks old and has stains on it
arm chairs are old and dusty
for one night it is good enough, for a longer stay I would prefer another hotel
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Fenix
Are pets allowed at Hotel Fenix?
Pets are allowed on request; guests should contact the property for details and any applicable fees.
What types of rooms does Hotel Fenix offer?
Room types include Run of House, Economy room, Economy Single room, Standard room, Standard Single room, Standard Triple room, Standard Double room, Comfort room, Comfort Double room with view, Classic room, Classic Triple room with view, Classic Double room, Apartment, Apartment with view, Single Apartment, and Double Apartment.
Is breakfast included in the room rate?
Breakfast is not included in the total price and must be paid separately at the property. Options include American, Continental, Full English/Irish, Gluten-free, Italian, Vegan, and Vegetarian a la carte.
What parking options are available at Hotel Fenix?
Free parking is available in front of or behind the hotel.
How close is Hotel Fenix to public transport?
The hotel is located near the railway station and public bus as well as Flixbus stops, facilitating easy travel around Jelenia Gora.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 101 USD The best time to book is July 28, with rates starting from 82 USD