Spa-Hotels in Silesia

The apartments were good, but the food in the restaurant was not very good. The woman who was letting people into breakfast was very unpleasant and rude. She had black hair and was there in the morning on March 1. It’s a real pity — she spoiled the overall impression of the hotel. It was also difficult to relax in the wellness area because loud music was playing from the pool, as they were holding...

Nice rooms and good facilities: top-notch swimming pool with saunas and jacuzzis, playroom and animation for kids during winter holidays. However, the balcony doors were not keeping the wind out and the room was drafty. On top of this the duvet was thin ( as if for summer) and it was a cold, uncomfortable first night in January. These things were rectified swiftly the second day. The food was very...

The apartment was perfectly clean. I really enjoyed the breakfast and the pool, and the staff was very polite and helpful. However, there were a couple of downsides for me: there were no disposable slippers provided in the apartment, and there was no daily housekeeping service, which I consider a minus.

We didn’t have breakfast in the main building, which we were not informed about in advance. The breakfast was therefore very poor with a very limited selection. You really don’t get to relax in the wellness area, it’s basically a kids’ aquapark. That’s something I can accept, but what is not acceptable is the level of cleanliness in the changing rooms and around the pool. There were hair and dirt...

The Price for room Is ok, people on reception very pro And nice, breakfast great, swimming pools perfect but...just 2 pillows And 2 blankets for 4 people. No cleaning service for 5 stars hotel but we were in appartment So there Is mayby different service. But the disaster Is restaurants ala cart. In Italy restaurant they bring main food And soups after without spoons And in main restaurant we had a...

Up on the hill it’s hard to walk into hotel. Shower is only handy cap style and isn’t to good technical condition. No normal ventilation in bathroom.

Absolutely fenomenal place to stay for everyone. The food was top class with lots of different choices. The kids really liked the pool, sauna and jacuzzi. Very clean and friendly service . The staff were also really helpful and smiling. Overall, I think St. Lucas Medical Spa is such a lovely place to stay 💖 for children and adults. ******* gongs were from different planet. My family would recommend...

Beautiful venue. Too many people in line for breakfast.

Outdated and smelly What looked like a lovely hotel on pictures was a very outdated hotel in person. It was incredibly dated and smelt. The location however was really good in a lovely town. Our room was basic and had a balcony. Unfortunately the balcony overlooked a building site which was a shame. The worst part was the bathroom, besides being outdated it smelt awful. The smell was like sewage...

A big big recommendation from me!! The kindest staff I’ve ever met. The service is amazing and the food in their restaurant is up to class. They have a nice outdoor and indoor pool, 3 different saunas and a jacuzzi🤩 The room was so nice and the bed really comfortable. The area is so beautiful and an amazing view over the mountains and valley. We rented electrical mountain bikes from the hotel and...

We had such an amazing trip! Exactly what we wished for! Since the first second we stepped in we knew this would be the perfect vacation. Staff took amazing care of us. They were helpful with everything. Helped us rent an e-bikes for the whole day, which I definitely recommend. It was a beautiful biking day in the mountains and if you get hungry stop in Hatka Gørzystow, they have the BEST polish pancakes...

I had the best stay at St. Lukas! I cant wait to go back!! Big, spacious and clean hotel rooms. Very helpful staff. The receptionist helped us to rent e-bikes. Excellent breakfast with a lot of different options. Nice and quiet spa with saunas and a big pool. I had the best cocktails in the evening at the nice terrace! I can really recommend this beautiful hotel surrounded by beautiful mountains!

The hotel, staff and services were so nice and it's so close to the centrum.which helps a lot with mobility. Loved my stay.

Stayed at the hotel for 3 nights and it’s a very well run hotel. Comfortable beds and rooms. The breakfast menu is spectacular. An incredibly wide variety of choices. Something for everyone. The food is very fresh and well presented. Oh, and great coffee too!

The hotel is great. Close to the central area and yet also close to larger transit ways, so moving around is easy. Staff is very friendly. Rooms are reasonably dimensioned and equipped. Bathroom is also decent. The room fridge however is weak and the water and juice I wanted to keep cold were more on the chill than the cold spectrum. Air conditioning was present, however it is centrally controlled...

Very good prices, breakfast buffet was incredible. The room was a nice size with a huge window from the 10th floor. The bathroom had a nice big shower and there was free tea and water.

I had a great stay as always! Keep coming back and once again, excellent service, fantastic staff and a very comfortable stay especially for a wheelchair user! Also, great selection for breakfast

Room size is average but the pool is too small which is not good for swimming

Very clean and beautiful resort. Great for families with kids. Big aquapark with slides, wavepool, and a wellness for a small extra cost. Nice little town and good hiking trails. Just the road from Czech boarder is very narrow and winey. So if you have kids that get car sick, prepare.

Everything is fine,,, for example, there is free access to the swimming pool and jacuzzi,,,, in the room there is a TV, a fridge, a safe, glasses, a plate,,, there are also towels, toilet paper and a hairdryer,,,, it's a pity there is no kettle,,,, in the club, for example, there is bowling, billiards and even on Saturdays you can dance ☺️

We visited the aquapark at Sandra SPA and had a great experience! The water was warm, everything was very clean, and the whole place is well-maintained. It’s perfect for families with kids there’s plenty for them to do but also great for adults thanks to the quiet zones where you can relax and unwind. A great balance of fun and relaxation for everyone!

Good location. A lot of pools and saunas. The rooms are little bit old. Cleaning should be ordered separately at the reception. Monotonous breakfasts.

Very tired decor. Dirty looking hallways and coming areas. Staff unfriendly. Spa average. Lots of families with small kids.

This is a weird place - almost great, but suddenly horrible in unexpected places. The aquapark is great for something included in the price. Nice pub design, large rooms with balconies, decent food, facilities open quite long. Wide spa offer. But then the really weird stuff: you have to prove to a lady assigned to your floor that you have marked everything you took from the minibar in a special sheet...

"spa" is a pool and sauna but the biggest issue we had was the room being too hot. No AC, no fan and radiators permanently on. Hotel is cheap but very dated. Heating issue not resolved and was offered to move room but that was too little too late.

It feels a bit old and is a bit far from the city center, plus you have to pay for parking. The restrooms are quite dilapidated. The faucets are faulty. The breakfast selection isn't extensive, but the taste is good.

I was staying in your hotel with my partner after surgery at the KCM Clinic from 16th to the 23rd Dec 25. I would like to say it was a lovely comfortable stay. The room was perfect (319) and your Dining room and menu was varied and catered for our tastes. The staff were very friendly and I appreciated the effort from them to speak English always with a smile. This hotel is very clean and spacious...

Photos of high end & modern furnishings are not relevant to the standard rooms, where they are actually advertised, THATS A PURE MISLEADING. Dont fall into that

The hotel is in a good location – about a 15-minute walk to the city center. Unfortunately, the building as a whole seemed a bit dated, and the bathroom in particular could use a refresh. There was a strange smell in the lobby, which was somewhat bothersome. Since there was no air conditioning, it was very stuffy at night, and with the window open, it was unfortunately noisy due to the street. The...

The scenery in the mountains is exceptionally beautiful. For dinner, we had stewed pig's trotters, which tasted delicious.

Breaking way overpriced. Great staff. Very clean hotel. Fantastic location. Comfortable bed. Room was slightly dark.

I prefer it for my business trips. It is a very nice hotel, I am always very satisfied. The staff is very helpful. The design is already wonderful, the breakfast and the food presentations in general are excellent. Definitely recommended.

I prefer it for my business trips. It is a very nice hotel, I am always very satisfied. The staff is very helpful. The design is already wonderful, the breakfast and the food presentations in general are excellent. Definitely recommended.

I prefer it for my business trips. It is a very nice hotel, I am always very satisfied. The staff is very helpful. The design is already wonderful, the breakfast and the food presentations in general are excellent. Definitely recommended.

Nice quiet place. Tasteful coffee and dessert

The hotel was spotlessly clean and quiet. Very comfortable bed and the hotel staff could not have been more friendly and helpful.

The apartment is located in a truly beautiful place – peaceful, quiet, with great views. The food was delicious, fresh, and prepared with great care. The entire stay was comfortable and trouble-free. I highly recommend it.

Nice property, helpful stuff, good food

We only spent 3 days here, but our experience was perfect. We have never seen so much variety at breakfast, restaurant is simply amazing. Kids had so much fun in the pond and when it was raining, the indoor kids area was ready for them. Dogs were very welcome as well. They had a little surprise prepared when we arrived, as well as the bowls and pet beds. We really enjoyed our stay here and definitely...

Our second stay here, we liked it a lot, very comfortable, spacious and well equipped apartment, quiet area, lots of attractions on the hotel premises for kids and grown ups.

Good breakfast, service at the front desk needs improvement, no answer to messages on the tablet

This resort is even nicer than I expected. It’s about a 4-min drive from the Nowa Osada slope, which is a big plus in winter. The breakfast is probably the best I’ve ever had in a hotel. Lots of fresh fruit, salad bar, various deli meats, all kinds of breads and baked goods, lots of things for kids to eat. Overall this place is perfect for families with small kids. There’s a playroom, probably best...

What a beautiful area and atmosphere! The location was perfect, and the service was wonderful — such kind and welcoming staff. Our highlight was definitely the small spa area with the jacuzzi, sauna, and ice bath. It was such a treat to be able to rent it for an hour privately, and at a very reasonable cost (I can’t remember exactly how much, but it was low!). The rooms could do with an update and...

Relaxing area around, charming countryside, lovely bar inside with Pilsner...very good choice to spent some time for just a rest

The best place to get your body right 😉

Nice rooms and spa area. We bought a package with half pension and got really lousy food and bad service in the restaurant. Big polish breakfast buffet that was quite alright.

The castle/hotel and its surroundings are simply magnificent.

Wonderful estate located in beautiful park. Wonderful estate located in a beautiful park. I would be happy to come back even in my opinion hotel should rather be rated as 3-3,5 star. Tasteful breakfast, but dinners were so-so. Also rooms need improvement: new beds and instaling a frigde. Very nice people especially at the reception and great service, but still some improvements are needed.

A beautiful palace, carefully restored. At present, the palace serves as a hotel. Possibility to organize a conference for many people.A wonderful, large park will make your stay more pleasant.An absolutely recommendable place

lovely hotel. Beautiful, neat and clean rooms. Green, well-kept area. Tasty food. High service. Great place to relax. highly recommend.

The place is perfect for relaxing as during the week there is no one apart few ppl.

We have booked this hotel for 1 week to spend here our holiday with my wife and daughter and we were very satisfied here. Very good meal, nice place with lot of posibilities for children every day - whirpool, sauna, pool, billiards, making of pizza, barbecue, playgrounds (inside, outside). I can recommend it here.

Staff not taking care about COVID restrictions. All guest are walking without masks. Play room for kids is very small, games for xbox are ~10 years old. In general I strongly dont recommend this object in high season as you will wait for everything ages (elevator, meals, playing room, swimming pool, etc).

Very clean and the hotel staff very helpful and professional.

We visited the hotel for 2 nights and I was very very satisfied. Top notch food, great wellness facilities including saunas, swimming pool and hot tubs. There are many beautiful nature walks nearby or a half-hour drive to the town of Ústroň. I have nothing to complain about.

Very nice hotel with a very polite staff. Located on the hill in the forest with a great panorama view. Big breakfast and dinner buffets. Zoo-park - attraction for the whole family situated just nearby.

We enjoyed our stay at this hotel. The location and the pool area are definite highlights along with the grounds in general. Staff was mostly very pleasant and eager to please. The rooms were abit dated and the bedding was below my expectations. Coffee was mediocre and the AC wasn't necessarily very accurate temperature wise. The lifts are also quite busy and slow. Breakfast was decent, eggs cooked...

Solid 3,4 star hotel in great location. Hotel has nice pools for kids and outdoor arrangement for parents. Right out of it start walking paths to local attractions. Larger swimming pool and slides is few hundred meters away.

Good, but could be better Almost everything includes nuts on their menu. If your family member has tree nut allergies you wont be able to dine here. The shower cabin is a bit small. I kept accidently hitting the water mixing valve and shutting it off. First hotel where fridge wasn't stocked with anything. No water, no beer etc. Hated the elevator. It appears like there is only two elevators...

We liked the balcony but the room lacked an additional chair for us both to enjoy the view together.

I used to visit Polish wellness hotels quite often, so I have the opportunity to compare. Hotel Verde Montana is one of the best I have visited. For several reasons. The cleanliness of the hotel, the atmosphere, the food, very nice pools, 2 big playrooms for children, the location of the hotel. In general, the capacity of the restaurant and the wellness is sufficient for the hotel, it is not crowded...

I recommend it and i gave it a 5 star ⭐ this hotel for the family and company outing/meetings,apart of the excellent service of the employees they have very nice view and excellent function rooms for the company event and parties, excellent foods, restaurant,2 swimming pool indoor with 2 sauna and 2 jacuzzi,1 pool outdoor,1 sauna and 1 jacuzzi,they have playing room for the kid's and they have any...

Unfortunately, I find the price too high considering the circumstances. The indoor pool is currently being renovated or remodeled – there's no information about this. My hopes of relaxation quickly faded. It was also cold, not just in the pool area, but also in the hallway, the lobby, and unfortunately, even the restaurant. Therefore, I'm deducting points. The gap between the bed and the wall is approximately...

We had a wonderful stay at this hotel and would gladly return again. The breakfast was excellent, with a wide selection of options to choose from. The rooms were clean, bright, and comfortable. One of the highlights for our family was the fantastic playrooms for kids. The animators did an amazing job keeping the children entertained. We also really liked the outdoor pool area, especially the jacuzzi...

Exceeded all expectations. We stayed on February 14th, and everything was thought through down to the smallest detail. You truly feel cared for at every step. The spa is excellent, the breakfasts are outstanding, and in honor of Valentine’s Day, a special atmosphere was created throughout every part of the stay. A special mention goes to the staff. We had an issue in the room that prevented us from...

To be honest I was about to give 4 stars, not because anything is wrong, it's because the price to quality ratio, I mean with that price I excepted much more and maybe thats the fault that I expected more to the price I paid, however everything at the hotel is amazing, the breakfast the spa and the area. However I don't know maybe it was Christmas price or what but for me I wouldn't go back for that...

The hotel is beautiful, modern, comfortably furnished; the food in the restaurant is delicious, there is plenty of parking. The rooms are spacious, the heating control is incomprehensible. The hotel is quite isolated outside the city of Wisła, which can be reached on foot about 5 km, or there is a bus stop near the hotel. The sauna area is very small, I can't imagine how the saunas must be full of...

Perhaps the highest quality stay I've ever enjoyed anywhere, + wonderful location and setting. In stark contrast to these positives is the appalling "captive" WiFi system that the hotel provides for its guests. I'm aware that other guests have complained about it too, and am at a loss to understand why the hotel's management is so reluctant to change it.

Excellent stay. Beautifully located, big comfortable rooms, lovely interior. Superb breakfasts and great dinners. Stayed for 4 days, went for a few walks in the location hills and did a couple of drives to surrounding historical towns ( Cieszyn, Zywiec ).

Hotel used to be the creme de la creme of Orbis hotel chain. But that was long time ago…. Now the glory days are over, and the main advantage are the huge area occupied by hotel grounds (tennis courts!) and huge parking lot. Service is mediocre, rooms worn out. Still good value for money - at least off-season, but the glory days are over and not likely coming back.

Great stay I had such a great experience and I’m honestly so happy with the service. From the moment I arrived, I felt welcomed and comfortable. Everything was handled professionally, with attention to detail and genuine care. The atmosphere was lovely, relaxing, and friendly, which made the whole experience even better. The final result exceeded my expectations and I couldn’t be more pleased. It’s...

I’ve stayed in Accor hotels across the world and had massages in some of their most luxurious spas. Nothing compares to Ania at the Mercure Spa in Karpacz. There’s skill. There’s intuition. Then there is what Ania does. The whole spa team is excellent, but her massages have a level of precision and care that stands out from anywhere I’ve been. I’ve returned multiple times. Every friend I’ve sent...

Hotel used to the creme de la creme of Orbis hotel chain. But that was long time ago…. Now the glory days are over, and the main advantage are the huge area occupied by hotel grounds (tennis courts!) and huge parking lot. Service is mediocre, rooms worn out. Still good value for money - at least off-season, but the glory days are over and not likely coming back.

The staff was very friendly. Cleaning could be better. The food was nice and there was a good variety of food. We preferred a la cart. The hotel is located close to the center of the town, but also surrounded by nature.

Phenomenal !!!! My daughter (16) and myself decided to re-start ski-ing and snowboarding in Karpacs. We picked the.e mercure hotel, allthough it is not directly located at the ski Arena. But I know Accor hotels around the Globe. This hotel stands out and can only be rated as superb in all Matters. Slowly: Booking and check in was super smooth. Cctv covered parking area, nice location in the woods...

Wellness area is really small, the jacuzzi is still full with people mainly because of its funny size (like 3 people). Sad but truth.

We had a good time at this hotel, but it’s well overpriced, parking with an extra fee which is no giving a guarantee of space. For a this price for a room parking should be included, double bed should be double, not a 2 separate single mattress which was really uncomfortable, swimming pool and hot tube was full all the time, we don’t had a chance to use them unfortunately. Room was clean and breakfast...

The breakfast was great for adults...with some specialities from Poland kitchen like pickles...also for children the pancakes. My daughter was looking forward for maskot diamond and big playroom....and ofcourse for swimming pool and jacuzzi...we both enjoyed all our time there already for third time...

I can give a good rating, because I believe the hotel is trying to be accommodating to families and tries to provide to everyone. However, we booked as a couple to go skiing nearby, not to spend the time with kids there. If your focus is to have a calm and quiet visit, I wouldn't recommend, because there are kids screaming and running since early hours to late night. This was fine for us and we understood...

Ladies day- nice experience, professional service, wrong description on the website, spa was 1.30 min instead if 2hrs.

Excellent ambience. Great food. Big room, swimming pool, kids playground. This 4* hotel has everything needed for an ideal family break.

Beautiful surroundings, the hotel looks fresh but some rooms are clearly outdated. The food is okay, a bit bland. Heating in the room barely worked. And the TV kept going on with an annoying ad when you entered the room.

Beautiful room with comfy bed and beautiful view, smaller wellness equipped with toys for kids, sauna, steam room and 2 jacuzzis (water was not very warm). Unfortunately the wellness was closed on the last day so we could not use it. Also the receptionists were not friendly at all. Very late checkin, not very good for parents with small kids, they did nothing to accomodate us earlier. Average breakfast...

Superb experience!!!We stay for 3 nights and everything was perfect. Staff was very professional and friendly, always with smile. We had breakfest and dinner in bufet and the food was tasty and always good variation. The wellnes is amazing, never too busy, we always share with only few people. Sometimes we were there on our own. Whole space of wellnes you can see through glass outside to mountain....

great hotel. we don't speak polish but found common language with the staff without problems.The staff is very friendly. The restaurant is not bad. The portions are large. We were in a new 4* room. The room is clean. Cleaning every day. The pool, although not big, but we managed to catch the moment when we were alone in it. We were satisfied. This is the best hotel in this area. We will recommend to...

This hotel exceeded all my expectations! 🌟 • Location: Just 10–15 minutes from Świeradów-Zdrój center, but in a peaceful area with amazing mountain and forest views. • Service: Friendly, attentive staff. • Food: The breakfast was incredible – fresh, top-quality ingredients, easily the best I’ve ever had in a hotel. • Spa: Fantastic! Finnish sauna with glass views of the mountains, cave sauna, outdoor...

This hotel is excellence. All was very well. Service was very nice and helpful. Very friendly SPA zone. Meals prepared with great precision and excellent taste . Close to the centre and to the viewing area. Everything was perfect. I recommend this hotel

Wellness area is really small, the jacuzzi is still full with people mainly because of its funny size (like 3 people). Sad but truth.

We had a good time at this hotel, but it’s well overpriced, parking with an extra fee which is no giving a guarantee of space. For a this price for a room parking should be included, double bed should be double, not a 2 separate single mattress which was really uncomfortable, swimming pool and hot tube was full all the time, we don’t had a chance to use them unfortunately. Room was clean and breakfast...

I can give a good rating, because I believe the hotel is trying to be accommodating to families and tries to provide to everyone. However, we booked as a couple to go skiing nearby, not to spend the time with kids there. If your focus is to have a calm and quiet visit, I wouldn't recommend, because there are kids screaming and running since early hours to late night. This was fine for us and we understood...

Ladies day- nice experience, professional service, wrong description on the website, spa was 1.30 min instead if 2hrs.

Excellent ambience. Great food. Big room, swimming pool, kids playground. This 4* hotel has everything needed for an ideal family break.

Amazing place for visit. A hotel very nice, comfortable, awesome view, clean, well maintained.

it is a hotel on a good place great breakfasts unfortunately rooms are .... old, carpet looks old and has stains on it arm chairs are old and dusty for one night it is good enough, for a longer stay I would prefer another hotel

Perfect location - near the railway station and public bus/Flixbus stops. 15 minutes on foot to the town centre, 17 minutes by bus to the local thermal spa. Rich breakfast, I think everyone can choose something. Nice and helpful staff, the room was clean and spacious, with a TV, small fridge and hairdryer. Possibly A/C or at least a fan would come in handy in summer. Otherwise I have nothing to complain...

This is a hotel belonging to the bronze series. The hotel is relatively quiet and friendly. A big plus was the beautiful and rich breakfast. A big minus is the polish reality, when something is presented as open and available, and in the end, the hotel actually offers only half of everything that is presented.

Good value for price. Nice breakfast. Standard rooms, nothing fancy, but fine. Just the beds were too soft. Parking available in front of or behind the hotel. Not much to see or do in nearest surroundings. But some 10 minutes walk from city centre.

Nice, clean hotel, spacious room, tasty and varied breakfasts. Minus for hum at night (as if from air conditioning or spinning washing machines), too remote parking and views from the window. But such charms of an old hotel built in a different era. Beds very comfortable, fold-out couch (in the room we got for 2 + 2) uncomfortable - crumpled and not leveled well. But when it comes to the distance from...

Not too high expectations, but very friendly and helpful staff. Hotel needs modernisation but everything was comfortable. Family room was a little smaller than we thought, but still okay. Amazing breakfast but get there early as it goes quickly

We decided to spend our vacation in this hotel and it was the best choice. Very, very quiet place, the hotel is surrounded with trees an instead of spa you can rest there. Hotel room was ultra clean and mineral water was given daily free of vhargd. I appreciate ideal water temperature in pool, fitness room, room for children with toys and different activities and extra bonus - fantastic breakfast....

excellent and luxurious. Had a wonderful stay. The spa area is extraordinary. Would give ten stars if possible.

We had an amazing experience! The staff were all incredibly friendly and spoke very good English. From reception to the waiters, their attention to detail really stood out and made us feel welcome during our stay. The Spa was very relaxing and well maintained. The surroundings are beautiful too, with a peaceful forest perfect for a walk. Highly recommended!

It used to be our favorite hotel and during the week you will have there a nice place to relax. During the weekend it's more crowded and not so peaceful also the service is weaker during the weekend. We are coming here more than 9 years and comparing past experience it used to be better.

We went to Polanica for romantic weekend. It is a really beautoful hotel, located in the quiet area of Polanica, but still 10 min walk front the main street. Hotel itself offers two great restaurants, fantastic recreation area with swimming pool, saunas, and sun terace. SPA offer itself is reachest I've seen and Staff is very professional and friendly. Rooms are stylish and comfortable. Nothing to...

As expected, perfect service, food from another planet, quiet and pieceful. For anyone who wishes to rest get a solid sleep and chillout, highly recommended

A decent, good hotel. The historical building being transformed into an hotel means that some stuff are modern, some stuff are getting out-dated and some stuff needs repair. Room 018 is a beautiful, huge 4p room. It is so big that it can use stuff like a couch or a small table. Beds: thick, so very good nightsleep. Breakfast plenty food to choose, personal favourite the white cottagecheese. Diner:...

A quiet neighborhood with beautiful views. I recommend it.

Lovely place, staff is amazing. Food is okay in the restaurant, breakfast is yummy. The massage staff are friendly. Saunas are tiny and there are only two of them so not amazing. It is surrounded by roads so not much place to hike though and you can hear cars. View from balcony on both sides is kinda meh

Combine skiing and a castle stay Wonderfull place near skiareas in Poland and Check Rep. Rooms in the side building looks newly renovated, the breakfast I once and the reception staf, especially Katarzyna are simply fantastic and go out of her way to help ypui for a great stay :)

This hotel is situated close to many attractions which are in the area. A quiet place. Rooms aren't cleaned every day. There is no hot water in the bathroom. The front and back garden should be better maintained. Breakfeast is tasty and full of many dishes but only at weekends during weekdays you have to be early in the morning because later there is nothing to eat. I wouldn't go there again

Not a favorite This place is so so. The pictures on the web gives an impression of a nicer place than in reality. The breakfast was mediocre. The overall service was low They only cleaned half of our room. Local kids used the outside lounge as a biking park

The main highlight is of course aquapark, nothing more impressive to look in this hotel. Despite 3-stars level the staff at the reception desk could be more friendly and customer-oriented. We had a chance to talk to Konrad and it was not the most pleasant one that we faced in our life. Beds are to soft and we had a back ache after the first night but this is individual and people who prefer soft ones...

Overall great stay. Clean rooms, our felt a bit "dated". Amazing breakfasts! Great swimming pools.

One day stay! Pricey in comparison with 3* standard elsewhere. No kettle, no fridge in the room, room quite small. Basic bar, old fashioned chill facilities, not much for kids. Positive: good buffet food, nice pool facilities.

To be honest I didn't really enjoy this hotel. The check in was quick. We were given a room on the 5th floor with a balcony. There was no hot water in the room all two days of our trip, also no fridge, kettle or slippers. Hearing from the rooms next to us is strong. We went down to the reception of the pool where we borrowed two bathrobes (for which at checkout had to pay 60 Polish zlotys, it is not...

All perfect specially water park and delicious food

Beautiful weather, mountains, delicious food - this is how holidays should be spent! The rooms are ok, modestly decorated but well-kept, clean and the bed is very comfortable. The water park turned out to be a nice surprise, I recommend the sauna and jacuzzi after long mountain walks. Food - delicious and tastes like home! Very large selection! We will definitely come back.