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206 USD
Hard Rock Hotel Marbella – Puerto Banús in Marbella
🌍 Spain, Marbella, Urbanización Nueva Andalucía, s/n, Nueva
● Center: 7 km
🌞 Beach - 1.1 km
☎ Phone: +34 952 81 20 00Show
✅ Excellent cleanliness and well-maintained facilities. ✅ Friendly and attentive staff providing high levels of service. ✅ Variety of dining options with quality food. ✅ Great location near the beach and local attractions. ✅ Luxurious spa and relaxing pool areas. ❌ Some guests reported issues with air conditioning and room maintenance. ❌ Inconsistent service during peak times, especially at the reception. ❌ Complaints regarding deposit returns and billing issues.
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Rooms and prices
2 guests
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Classic Double room
Wireless internet and private bathroom
Beds:
207 USD
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Superior Double room
Wireless internet and private bathroom
Beds:
228 USD
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Deluxe Double room
Wireless internet and private bathroom
Beds:
239 USD
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Double Studio Suite with pool view
Private bathroom
Beds:
254 USD
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Double Studio Suite
Private bathroom
Beds:
260 USD
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Silver Double Suite
Private bathroom
Beds:
322 USD
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Gold Double Suite
Private bathroom
Beds:
357 USD
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By JoGis Art Double Suite
Private bathroom
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Platinum Double Suite
Private bathroom
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Rock Star Double Suite
Private bathroom
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Description
Welcome to the Hard Rock Hotel Marbella – Puerto Banús, an iconic destination that perfectly blends luxury and vibrant music culture. This four-star hotel invites families, couples, and music lovers alike to enjoy a dynamic experience amidst the stunning backdrop of Marbella's golden coast. With its historic musical decor, exceptional dining options, and world-class amenities, the hotel is a haven for those seeking relaxation and entertainment. From rejuvenating spa treatments to lively poolside gatherings, every moment spent here is designed to make your stay unforgettable. Whether you're lounging by the heated indoor pool or savoring delicious culinary delights at one of the on-site restaurants, you’ll discover that the Hard Rock Hotel Marbella is more than just a place to stay—it's a lifestyle.
Location
Situated in the vibrant Nueva Andalucía district, the Hard Rock Hotel Marbella is just a short stroll from the beautiful Playas del Duque, making it ideal for beach lovers. Guests can explore nearby attractions such as the famous Puerto Banús marina, filled with luxury shops and upscale restaurants. The area is also home to a variety of dining options, including the hotel's own Suena Chido restaurant and other highly-rated eateries like Günaydin Marbella and TORO Burger Lounge. This prime location ensures that visitors can enjoy both relaxation and lively nightlife, all within easy reach.
Tips
- For a truly relaxing experience, consider booking a spa treatment during your stay, and try to visit the hotel restaurant early for breakfast to avoid peak crowds.
- If possible, reserve a room with a sea view to enhance your stay with stunning views of the coastline.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 08:00-11:00 Open Price for extra breakfasts: Contact hotel for details Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is €125.00 (approx. US$142.97) per night. This property accepts credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: €40.00 (approx. US$45.75) per pet per night
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, Visa, MasterCard, UnionPay
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Adults Only
- Reception desk
Rooms
- Non-smoking rooms
- Room service
- VIP room amenities
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Ironing
- Luggage storage
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Poolside bar
- Packed Lunches
- Coffeemaker
- Bottled water
- Kettle
Internet
- Free Wi-Fi
Transfer
- Car rental
Languages Spoken
- Spanish
- German
- English
- French
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Bike rental
- Billiards
- Nightclub
- Sun Deck
Pool and beach
- Swimming pool
- Spa tub
- Outdoor pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Next to the beach
Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Gym
Beauty and wellness
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 1050 m. It takes 16 minutes To the beach!
The distance to the sea is 560 meters
Hotel virtual tour
Video: Puerto Banús y Hard Rock Hotel Marbella 🎸✨ | Vibes de lujo en la Costa del Sol [4K]
Map
Reviews
08.04.2026
Great room, spacious and modern and nice bathroom. View overlooking a street and sea in distance but was ok. Hotel was good, nice buffet breakfast, comfortable sunbeds around pool and great service. Photo is view. Road was a bit noisy from balcony but couldn’t hear it with patio doors closed.
01.04.2026
The hotel has a fantastic historic musical style with the decor, rooms and hotel were spotless . Bar staff and restaurant staff were very friendly and professional. Food was well presented and very tasty . We had 4 days of rain while there so we expected the pools to be closed as they were , not the hotels fault. The only complaint I have is I am still waiting for my €200 deposit 4 weeks after my stay .multiple emails sent and only 1 reply saying the deposit had been released for payment, No response from latest emails so I have assumed It's not coming and for this reason I will not be booking this hotel again and will advise all not to book . It may just be €200 which won't leave me broke but there are others who would feel this action of theft , to use a strong word for that's what it is .
01.04.2026
Quite a lovely hotel with excellent rooms although I found the beds a tad short as I am tall but they are comfy and the rooms are quite clean with new towels and sheets each day even though I tried to indicate I'm happy to re-use towels and sheets.
I did not make use of amenities as I spent most times out hence cannot provide any feedback. The staff are quite polite and helpful except from a few rules which I found hilarious such as, we don't provide plates or cutlery to avoid encouraging outside food.
To conclude, I will say the breakfast spread is a long way better than average even exceeds standards you find in a 4 star hotel in the UK. However, I think the omelette stations staff need more training ;-)
All in all, great stay and deserves 4 stars.
I did not make use of amenities as I spent most times out hence cannot provide any feedback. The staff are quite polite and helpful except from a few rules which I found hilarious such as, we don't provide plates or cutlery to avoid encouraging outside food.
To conclude, I will say the breakfast spread is a long way better than average even exceeds standards you find in a 4 star hotel in the UK. However, I think the omelette stations staff need more training ;-)
All in all, great stay and deserves 4 stars.
05.03.2026
I had the most incredible treatment at the Rock Spa. It was called Wrap Remix and was a combination of body scrub, massage and facial and I have to say it was one of the best experiences of my life! Lisa is an excellent therapist, in fact one of the best I have ever experienced and her vibe and energy just really made for such a relaxing and fully nourishing experience. I also just loved the music and even the bed had a built in base. I highly recommend this treatment and also the the wonderful therapist Lisa
11.02.2026
Great location and all in all great time in the hotel
09.02.2026
DONT COME HERE. This is not a 4 star hotel, more like a 2/3 star. Pools are closed, they don’t have vip check in, paid for parking for 2 nights and they don’t even have a valet. Only 1 bar open in the whole hotel. Clearly they have a staff f issue. We have Expedia vip, and we were treated like peasants and put in a room with NO AC with NO UPGRADES. The place is completely disorganized and no one to hold accountable. The place needs a refresh and it is not kept well. DONT WASTE YOUR MONEY, THERE ARE BETTER HOTELS IN MARBELLA THAT ARE CHEAPER.
For the VIP Check in, no one was there when we arrived, no one there while we stayed our stay, no one there when we left. How can you accommodate VIP guests when no one is working the vip section? I mean just look at my photo, not one soul in there.
For parking they say they offer parking, How do you offer parking when you don’t have a valet staff member working for you? Look at my photo, not one soul! Furthermore I was refunded at check in due to this exact issue as we paid for parking for 2 days and the reception said there is no valet.
We were not given a upgrade at check in as we were supposed to as Expedia VIP, when we complained about no AC in our basic room, we were moved to another basic room that was supposed to be “cooler temp” this was NOT an upgrade by any means, the room was the exact same, there was STILL NO AC, and the view was a little better but not worth the headaches of the property
Also, you should know….because we had issues, the manager said he wanted us to sign an NDA so we wouldn’t post our experience but they are so disorganized they forgot to make us do that as well!
For the VIP Check in, no one was there when we arrived, no one there while we stayed our stay, no one there when we left. How can you accommodate VIP guests when no one is working the vip section? I mean just look at my photo, not one soul in there.
For parking they say they offer parking, How do you offer parking when you don’t have a valet staff member working for you? Look at my photo, not one soul! Furthermore I was refunded at check in due to this exact issue as we paid for parking for 2 days and the reception said there is no valet.
We were not given a upgrade at check in as we were supposed to as Expedia VIP, when we complained about no AC in our basic room, we were moved to another basic room that was supposed to be “cooler temp” this was NOT an upgrade by any means, the room was the exact same, there was STILL NO AC, and the view was a little better but not worth the headaches of the property
Also, you should know….because we had issues, the manager said he wanted us to sign an NDA so we wouldn’t post our experience but they are so disorganized they forgot to make us do that as well!
09.02.2026
Best hotel in Marbella!
The overall quality ensures you’ll have a wonderful stay.
From perfect rooms with sea view, to wonderful food across the different restaurants and buffés.
Perfect location next to Puerto Banus and minute walk to the beach. Different pools and bars on the premises.
The 10/10 service from the staff really is the cherry on top.
We’ll be back!
The overall quality ensures you’ll have a wonderful stay.
From perfect rooms with sea view, to wonderful food across the different restaurants and buffés.
Perfect location next to Puerto Banus and minute walk to the beach. Different pools and bars on the premises.
The 10/10 service from the staff really is the cherry on top.
We’ll be back!
05.01.2026
The rooms are smaller for the stars of the property
The services were not upto the expectation
Breakfast was good
The services were not upto the expectation
Breakfast was good
20.12.2025
We had a wonderful time and loved the experience and it was a great place to stay with a family. The staff were very helpful. Rooms were great, neat and clean. Pool was amazing.
10.12.2025
Best hotel ever !! I must say, never seen better service at the bar of a hotel , Rodrigo and Victor were the most professional , polite and helpful. I wasn’t feeling too well with a cold, and Rodrigo the barman made me an amazing Tea with Ginger and Honey with Mint. People that love their job and enjoy having guests is rare to find today. You will find them at the Hardrock Marbella ! The room was beautiful and super clean also, the maids as well was super professional and nice. I will definitely come back. Thank you Rodrigo and Victor for everything. I will definitely come back and recommend this hotel to all my friends and family !
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POIs near hotel
Walk of Fame (8 min)
A walkway honoring notable figures, featuring star plaques embedded in the pavement.
Sould Park (11 min)
A theme park offering various rides and entertainment options for families and visitors.
Museo Ralli (2 km)
Located in Marbella, Museo Ralli boasts one of Spain's leading collections of Latin American and European art.
Puente Romano (53 min)
Located in Marbella, the Puente Romano is a historic monument showcasing ancient Roman architecture.
Ruina Banco Arabe (5 km)
Historic ruins located in Marbella, remnants of an Arab Bank. An intriguing spot to delve into the region's history.
Cafe and Restaurants near hotel
Restaurant «Suena Chido Hard Rock Hotel Marbella» (0 min)
Calle Las Violetas
Restaurant «Günaydin Marbella» (1 min)
Restaurant «TORO Burger Lounge BANÚS» (1 min)
Calle Las Violetas, 7
RESTAURANTE CASA ITALIA (1 min)
Calle Las Violetas, 4-5
Restaurant «Casino Marbella» (1 min)
urbanización Puerto José Banús, Carretera Nacional 340, K174
Frequently asked questions about Hard Rock Hotel Marbella – Puerto Banús
What time is check-in and check-out?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Are pets allowed in the hotel?
Yes, pets are allowed on request for a fee of €40 per pet per night.
Is breakfast included in the room rate?
Breakfast is not included in the room rate and is served as a buffet from 8:00 AM to 11:00 AM for an additional fee.
What amenities are available for guests?
Guests can enjoy two pools, a fitness center, a spa, multiple dining options, and free Wi-Fi throughout the hotel.
Is there parking available at the hotel?
Yes, there is parking available, but valet service may not be provided.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 401 USD The best time to book is August 21, with rates starting from 401 USD
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