Compostela Hotel in Santiago de Compostela
✅ Very clean rooms and bathrooms with 9/10 cleanliness rating ✅ Helpful and friendly front desk staff, with specific mentions of assistance from Julio and Ramiru ✅ Excellent location close to Old Town and major landmarks like the Catedral de Santiago ✅ Spacious rooms with amenities like bathtubs appreciated by guests ✅ Good breakfast buffet with typical local items such as Santiago cake ❌ Security concerns with one guest reporting jewelry stolen from their room, implicating housekeeping staff ❌ Some guests experienced poor customer service, including rude receptionists and lack of attention to special requests ❌ No refrigerators or microwaves in rooms and poor quality bedding noted ❌ An incident involving exposed electrical wiring leading to electrocution was reported and not rectified promptly ❌ Limited patience from staff towards groups and challenges with parking accessibility
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Description
Compostela Hotel is a 4-star property originally built in 1927 and updated in 2008, offering a wide range of room types from Economy Single rooms to Deluxe Suites and Villas. The hotel features essential amenities such as air conditioning, heating, free WiFi, and a 24-hour front desk. Guests can enjoy onsite dining with a buffet restaurant and bar, and the hotel supports families with facilities for disabled guests and family rooms. Cleanliness and service consistently rate highly, with scores of 9/10 in both categories. While the rooms are spacious and comfortable, some guests have noted issues with bedding quality and lack of in-room refrigerators or microwaves. The hotel also offers free parking and car hire services, making it convenient for travelers. Pets are not allowed, and check-in requires guests to be at least 18 years old. Overall, Compostela Hotel provides a historically rich setting combined with modern conveniences, though guest experiences with staff and security have varied.
Location
Located at Calle Horreo 1 in Santiago de Compostela, Compostela Hotel is situated literally across from the Old Town, making it ideal for visitors exploring on foot. The famous Catedral de Santiago and numerous restaurants, including El Pasaje (157 m away) and Cervecería Dakar (234 m away), are within easy walking distance. The hotel is approximately 49 km from La Coruna Airport (LCG), and guests can access public transport and taxis conveniently. Its central location places guests close to many tourist attractions and the train station, enhancing sightseeing opportunities without the need for a car.
Tips
- If you plan to stay at Compostela Hotel, request your preferred room clearly and confirm in advance, as some guests reported their specific requests were not honored.
- Take care with your valuables in the room due to a past theft incident.
- For arrival by car, note that parking is available but access may be challenging when arriving with groups.
- Finally, consider bringing your own wine opener or check with reception early, as some guests found hotel staff unhelpful with such requests.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Fri] 07:00-10:30 Open
[Sat - Sun] 07:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, DinersClub, MasterCard
- Check in time: 14:00. Check out time: 03:30-12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Bathtub
- Shower
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Free Wi-Fi
- Car rental
- Airport transportation
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Tour assistance
- Parking nearby
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- First Aid Kit
- Family/Kid Friendly
- Pets Not Allowed
Video: Сантьяго-де-компостела #испания
Map
Reviews
I cannot in good faith recommend this establisment despite the fact that it is nicely located.
The fact of the matter is our jewelry was stolen out of our room in August 2025 when we left the room for an hour for a quick lunch. Instead of enjoying a nice vacation, we let our guard down for an hour and due to unscrupulous individuals we got to spend a day at the police station filling out affadavits and doing interviews with cops and hotel staff.
The manager downloaded the key swipe log of our room, and, during my conversation with the police detective we spoke to, the only people who entered the room when the items were stolen was the housekeeping staff.
While hotel management was contrite, I will not be a repeat customer.
The cleaning, tidying, and front desk were all excellent.
There was also a bathtub, which was perfect for soothing your tired body.
It's close to tourist attractions, so it's convenient for getting around anywhere.
Arranging a taxi 🚕 in the morning was also smooth.
Thank you very much.
Unfortunately, when we arrived, they acknowledged our request but still gave us a different room. There was no explanation or sincere apology—just a simple statement that this was the room available. It felt like our message had been completely ignored, despite how specific and personal it was.
This had a real impact on our experience. We had been looking forward to this trip for months, and to have our one request disregarded, especially on a meaningful date, was really disappointing.
Hotels often talk about attention to detail and personalized service, but in this case, it felt like the opposite. We left feeling let down and won’t be returning.
Just so you know what are you getting yourself into. The location of the place was great. It was clean, But unfortunately the hospitality no so good. They sent you a super welcoming message that for the price of the hotel you are happy to get.
I walked the camino from Burgos to Compostela 500+ km. I wanted to treat myself with a nice place to stay at the end of my journey, which i did. I thought i did..
Walking for days, tired, in pain. I dragged myself to the supermarket, got some food, wine and water.. when i got to my room, i called reception to get a wine opener. They said i needed to get it myself... i had to go and find it in the cafeteria of the hotel.. and hang up. Okay.. i went and looked for it. The lady at the cafeteria said to me: - you need to bring me the wine.. this is the only wine opener i have- if i give it to you where do i find another one?!- i looked at her, i couldn't believe it! I just wanted to open by bottle of wine. Had to came back to my room. No strength to have an argument. i just said to her that I won't even think about asking for towels.. because i would probably have to go to the laundry room and even folded myself.
Some people at the reception were nice..but the guys in the afternoon.. they just don't care. I was planning to stay a second night, but i couldn't stand it.
If you are looking for a central place. Decent, pricey, but not so welcoming when you are there.. get this place.
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Frequently asked questions about Compostela Hotel
Are pets allowed at Compostela Hotel?
Pets are not allowed at Compostela Hotel according to the hotel policies.
What types of rooms can I book at Compostela Hotel?
The hotel offers a wide variety of room types including Economy Single rooms, Standard rooms with city or courtyard views, Superior rooms, Deluxe rooms, Junior Suites, Suites, Apartments, Studios, Villas, and more.
Is breakfast included and what are the buffet hours?
Breakfast is served as a buffet Monday to Friday from 07:00 to 10:30 and on weekends from 07:30 to 11:00. Additional breakfast fees are not included in the room price and must be paid at the property.
How far is Compostela Hotel from the nearest airport?
The hotel is approximately 49 km from La Coruna Airport (LCG).
Does Compostela Hotel provide parking facilities?
Yes, Compostela Hotel offers free parking for guests.




















































































