Hostel Flims in Flims
✅ Excellent location adjacent to the gondola and ski lifts ✅ Clean rooms with good balcony views noted by multiple guests ✅ Contactless check-in system allows flexible arrival times ✅ Comfortable beds and decent breakfast options mentioned ✅ Free Wi-Fi and well-functioning showers praised by some guests ❌ Elevator frequently out of service causing difficulties, especially for guests with luggage or mobility issues ❌ Reported absence of staff at reception and slow email responses ❌ Inconsistent heating and hot water supply leading to discomfort on cold nights ❌ Some rooms have low attic ceilings causing inconvenience for tall guests ❌ Breakfast buffet described as limited and overpriced by several reviewers
Rooms and prices
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Description
Hostel Flims is a three-star hotel located in the heart of the Flims-Laax ski resorts, featuring 40 compact yet cozy rooms across a single four-story building. Guests will find multiple room types ranging from Economy to Deluxe, including family and suite options, all equipped with necessary amenities such as free Wi-Fi, heating, and soundproofing. The hotel offers ski-related facilities including ski storage, equipment rental, and ski school access, with the nearest ski lift only 140 meters away. Onsite amenities include two bars, a restaurant serving continental breakfast, a fitness center, a solarium, massage services, a sauna, and a Turkish bath. Parking is available for a fee. Despite an overall rating of 6.8/10, recent reviews highlight the great location and clean rooms, although issues with elevator maintenance and limited staff presence have been noted. The hotel operates a contactless check-in system and accepts pets with prior arrangements.
Location
Situated right next to the main gondola lift—just 140 meters away—Hostel Flims places you in the center of the ski resort area. The bus stop is located directly across the road, and the shopping center lies a few meters away. Within the same building, guests can access an American Steak & Burger restaurant open until late. Nearby dining options include Restaurant Casa Mexicana just 6 meters away, rated 8/10, and Cafe Günnis Caffebar at 113 meters. The nearest international airport is Zurich (ZRH), 87 km away, making transfers manageable for travelers.
Tips
- Expect to carry your luggage up stairs if the elevator is out of service, as some guests experienced delays in repairs.
- Use the contactless check-in system for flexible arrival times, but be prepared for minimal on-site staff assistance.
- For families or tall guests, avoid attic rooms with sloped ceilings located on the upper floors.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, JSB, Visa, DinersClub
- Check in time: 14:00-23:30. Check out time: 05:00-11:00.
Services and facilities
- Shopping on site
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Terrace
- Private check-in/check-out
- Bridal suite
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
- Ironing
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Restaurant
- Bottled water (at extra charge)
- Kettle
- Free Wi-Fi
- Airport transportation
- Car rental
- Transfer services
- Spanish
- German
- English
- Italian
- French
- Portuguese
- Tour assistance
- Library
- Bike rental
- Mini golf
- Hiking
- Fishing
- Sun Deck
- Parking
- Garage
- Beach facilities
- Beach/pool towels
- Fax and copy machine
- Conference Hall
- Cycling
- Fitness facilities
- Solarium
- Massage
- Steam room
- Beauty services
- Sauna
- Playroom
- Babysitting and childcare
- Family/Kid Friendly
- Ski storage
- Ski facilities rental
- Ski shuttle
- Ski-in/ski-out
- Skiing
- Pets allowed
The nearest beach is located on the distance of 2840 m. It takes 43 minutes To the beach!
Video: hillsite smart hotel flims
Map
Reviews
We enjoyed our stay in a clean room with great balcony views.
A simple breakfast is served in the restaurant attached to the hotel and the walk to the lifts is about 2 minutes max.
On the second day, I had a ski accident and could not walk properly. We asked for a room in the lower floors, and they did not provide any room. I had the climb to the fourth floor every day with an injured foot.
By check out, my wife had to carry our luggages and even out of courtesy, they did not offer any help.
There was also a bad smell in the skiing room.
To sum up, this hotel has a great location but managed by very unprofessional people.
I would not stay there as a family as you can have many unpleasant surprises.
This place is beyond disappointing. There is no one at the reception, you get into your room by a code which is fine but if you have any issues there is no one to help you. They take almost a full day to respond to any emails. If you arrive between 14 and 18 you can’t get into the parking garage because you need register your car at the restaurant that doesn’t open until 18.
Breakfast is a scam. 20chf for a sausage, cold cuts and a coffee.
The sauna that they advertise on their website? It doesn’t exist. Neither does the room service.
There is no hot water for showers and the shower head is so caked in minerals that the water sprays everywhere.
I would rather stay further from the lifts than stay here. Take your money elsewhere.
Not having basic necessities like heat and hot water is completely unacceptable. Avoid this place at all costs unless you enjoy being treated like you don’t matter. I demanded a refund but of course they disappeared in the needing moment.
Cafe and Restaurants near hotel
Frequently asked questions about Hostel Flims
How close is Hostel Flims to the nearest ski lift?
The nearest ski lift is 140 meters from the hotel, allowing easy access to the slopes.
Does Hostel Flims offer parking facilities?
Yes, parking is available at the hotel for an additional fee.
Are pets allowed at Hostel Flims?
Pets are allowed, but you should contact the property directly for details and any applicable fees.
Is breakfast included in the room rate at Hostel Flims?
Breakfast is served as a continental buffet but is not included in the room rate and must be paid for separately at the property.
What room types are available at Hostel Flims?
The hotel offers a wide range of room types including Economy room, Standard room (with options featuring balconies and mountain views), Comfort rooms, Superior rooms, Deluxe rooms, Junior Suites, Suites, and Apartments.






























































































































