Eiger Mountain & Soul Resort in Grindelwald

Great central location to get to everything we wanted to. While our plans changed due to injury just before heading on vacation, we definitely made the most of our Grindelwald trip and were thrilled with the resort's services and location. The hotel's restaurant was a fantastic treat, as was the onsite breakfast offering. A nightly soak in the gorgeous hot tub in our room was definitely necessary!

The hotel is central located next to all the major ski resorts. Rooms are nice and large. Mostly families. Hotel has a nice Gym and the restaurant is great. Pretty much all you need at a reasonable price. The hotel staff is great, they are very nice and responsive. Cant wait to come back.

An amazing hotel. The staff are excellent, they are all so friendly and helpful, especially Melanie at reception, she goes out of her way for guests, thank you! The staff definitely 10/10, best we have experienced.
Breakfast is wonderful and so are the rooms.

The team at Eiger Mountain & Soul Resort was so friendly and helpful. They helped me coordinate and plan the perfect birthday trip for my wife. It was the highlight of our trip, and extremely memorable in the most positive ways.
The amenities were clean and perfectly functioning. We appreciated the ecofriendly additions, and consciousness that present in the hotel.
Dayana, the Manager of the Spa, was engaging, friendly, helpful, and really nice. We enjoyed chatting with here during our spa experience package.
The rest of the staff was also pleasant to interact with. Assisting with questions, and guiding us int he right direction.
We will be back to visit again.

🏨 Overall Rating & Key Stats
Overall guest score: ~ 8.9 / 10
expedia
+4
Booking.com
+4
Booking.com
+4
Breakdowns by category:
Cleanliness ~ 9.1-9.2
Booking.com
+1
Comfort ~ 9.1-9.2
Booking.com
+1
Staff / Service ~ 9.4
Booking.com
+1
Location ~ 9.5
Booking.com
+2
Booking.com
+2
Value / “if worth the price” tends to be slightly lower (but still good) around 8.2-8.3
Booking.com
+2
Booking.com
+2
👍 What Guests Generally Love
Amazing Views & Location
Guests frequently mention that views from the resort—mountain, Eiger North Face, etc.—are fantastic, especially from balcony rooms.
Trip.com
+3
Booking.com
+3
Booking.com
+3

Also very convenient to public transport (train station, cable cars), shops, and local attractions.
expedia
+2
Trip.com
+2
Friendly, Attentive Staff
Across many reviews, staff are described as warm, professional, helpful. Guests appreciate little touches (e.g. free mini-bar restocked, helpful advice, welcoming atmosphere).
Booking.com
+3
Booking.com
+3
expedia
+3
High Standard of Cleanliness & Facilities
Rooms and public spaces are reported to be clean, modern, well-maintained. Spa/wellness areas, amenities (gym, free mini-bar, etc.) generally get positive marks.
Trip.com
+3
Booking.com
+3
expedia
+3
Excellent Breakfast & Dining
Breakfast is pointed out as a highlight: variety, freshness, quality. Dining at their restaurant (Barrys) is also called out as very good.
Booking.com
+2
expedia
+2
Comfortable Rooms & Amenities
Rooms are spacious (depending on type), many with balconies, good furnishings. Heated, comfortable, good bedding. Minor upgrades noted.

Excellent service, room is very clean and breakfast is very good also.

Room was nice, hotel was good. Breakfast was high quality and well attended to.

Good location above the bar, it was short walk from stations and also Coops (local supermarket) for groceries

The hotel is in the main street, only 5 min walks from Grindelwald station (not grindelwald terminal station).. the staffs were very friendly, breakfast were better than average, the room was clean and very spacious although it was not gave the best view, but OK..

Rating: ⭐⭐⭐⭐⭐ (5/5)

Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it.

The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests.

One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day.

The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable.

breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.