Hôtel Résidence de la Forêt in Crans Montana

The only two good things about the hotel is the staff and the view. We booked a deluxe room with a view of the mountains and when we got there two big threes where blocking half the view (technically providing the Mountain View but not at all as showed in the pictures. Furthermore this was supposed to be the best room the hotel had to offer but was full of stains on the carpet floor and there was a whole in the bedsheets. The hotel itself is very old looking and very used, and the facilities such as the hairdryer (which is a million years old) and the tv (which isn’t nearly as big as said in the add, actually it’s more the seize of a computer screen) did not in any way live up to the expectation we had when booking a “deluxe” room. The road is just down by the rooms and the car noise is super disturbing, when sitting on the balcony and trying to enjoy a peaceful moment. You can even hear it when closing the balcony door. But the worst disturbance is the ability to hear EVERYTHING private that goes on in the nearby bathrooms. Every pee, ever splash, every handwash and flush of toilets. Super uncomfortable. Another minus is the cleaning lady who starts hovering the halls around 7.15 in the mornings. So no chance of late sleep-ins there. On the webpage it said that the restaurant was closed which was true, but the bar also seemed very closed. Another big letdown was the “spa and wellness available” which is just a small fitness room and a sauna. So don’t book if you’re there to have a relaxing getaway in the mountains. The breakfast is okay-ish. Better than expected. We ended up leaving a day earlier because it just wasn’t what was promised in our opinion. So the only two good things was the very very lovely staff who did everything they could to help, letting us change rooms to a full Mountain View but then having a smaller room, and that the receptionist let us have the last night as a voucher, if we wanted to give them another chance if we ever came to the area again and so the money wouldn’t be a total waste.

Limited parking.
Breakfast buffet ran out items that were not adequately refilled.
Rooms are really tiny. But functional (comfortable beds, hot shower, clean.)
Not at all worth the price paid during peak season.