Schlosshotel in Zermatt
✅ Rooms are described as spacious, cozy, and crystal clean with some offering balconies and Matterhorn views ✅ Spa and wellness facilities, including a heated pool with bubble controls, sauna, and Turkish bath, receive high praise ✅ Breakfast and afternoon tea with dessert options are frequently highlighted as excellent ✅ Staff are noted for going 'much more than an extra mile' and providing warm, friendly, and accommodating service ✅ Location is praised for being steps from the train station and convenient for exploring Zermatt ❌ One reviewer felt the hotel resembled a three-star rather than a four-star property ❌ The bathroom design lacks a dry-wet separation, which some guests found less convenient ❌ A few guests mentioned limited complimentary bottled water provision ❌ One review noted old or stained carpeting in a room that could benefit from updating ❌ Pricing during peak season was described as expensive by at least one guest
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Description
Schlosshotel is a four-star hotel built in 1964 and renovated in 2012, offering 49 rooms across three floors in central Zermatt. The hotel combines a family atmosphere with modern amenities like a year-round heated indoor pool, spa and wellness center featuring sauna, Turkish bath, massage, and fitness facilities. Guests appreciate spacious rooms, some with balconies and views of the Matterhorn. The hotel includes conveniences such as free Wi-Fi, a ski storage room, a lounge bar with a fireplace, and a breakfast hall. Service is highly rated, with staff frequently praised for their friendliness and helpfulness. It also provides free parking, a tennis court, meeting facilities, and a restaurant on-site. Schlosshotel is especially noted for its relaxing spa experience and proximity to transport connections.
Location
Located at Bahnhofplatz 18, Schlosshotel stands just 50 meters from the Gornergrat train station and 500 meters from the nearest ski lift, making it easy to access the slopes. The hotel is approximately 77 kilometers from Sion Airport and 127 kilometers from Geneva Airport (GVA). Its central position in Zermatt places guests within convenient reach of town attractions and dining options, including the Pizzeria Ristorante Molino, which is 352 meters away. The hotel's proximity to public transport allows effortless travel to and from Lucerne and other Swiss destinations.
Tips
- Book directly through the hotel's website to possibly receive discounts.
- Take advantage of the spa and heated pool facilities for relaxation after skiing.
- If you require extra bottled water during your stay, plan to purchase it, as only one bottle is provided daily.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Please contact the hotel for details about crib and extra bed policies.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: Contact the property for details
- Service animals: Service animals are not allowed
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 15:00-23:00. Check out time: 06:00-11:00.
Services and facilities
- Elevator/lift
- Smoke-free property
- Heating
- Express check-in/check-out
- Garden
- Terrace
- Private check-in/check-out
- Outdoor furniture
- Non-smoking rooms
- Hairdryer
- Bar
- Restaurant
- Bottled water
- Internet access
- Wi-Fi in the hotel
- English
- Sun Deck
- Parking
- Parking nearby
- Conference Hall
- Tennis court
- Pets allowed
Video: Your Winter @ SchlossHotel Zermatt | Stay active. Stay well. | Active & CBD Spa Hotel
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Frequently asked questions about Schlosshotel
How far is Schlosshotel from the nearest ski lift?
The nearest ski lift is 500 meters from Schlosshotel.
Does Schlosshotel have spa and wellness facilities?
Yes, the hotel offers a spa and wellness center including sauna, Turkish bath, massage, fitness facilities, and a heated indoor pool open year-round.
Are pets allowed at Schlosshotel?
Pets, specifically dogs, are allowed on request. Contact the hotel for details on fees.
What are the check-in and check-out options at Schlosshotel?
The hotel provides express check-in and check-out services as well as private check-in and check-out.
Is there parking available at Schlosshotel?
Yes, the hotel offers free parking for guests.
