The Cliff Elegance Resort in Ao Nang
✅ Staff described as very friendly, welcoming, and helpful, with personalized touches like honeymoon room decoration and local dining advice. ✅ Rooms offer spacious layouts with features such as TVs, refrigerators, hairdryers, and daily replenished amenities including water and coffee. ✅ The pool and garden are well maintained and provide a peaceful environment for relaxation. ✅ Wi-Fi generally works well in the lobby and some areas. ✅ Good location close to Ao Nang Beach and local conveniences. ❌ Multiple reviews cite poor cleanliness with dust, lint, and stained linens reported; rooms often only surface cleaned with sheets not regularly changed. ❌ Hot water supply is problematic, delivering either very hot or cold water with no moderate temperature available. ❌ Breakfast is limited to a fixed American-style menu with no buffet, often described as basic and repetitive. ❌ Reception staff attitude noted as rude and unprofessional in some reports. ❌ Limited poolside seating with only a few sun loungers available; no chairs near rooms. ❌ Mosquitoes and flies reported in and around rooms and breakfast areas.
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Description
The Cliff Elegance Resort, built in 2006, is a modest 3-star property located in Ao Nang, Krabi province, offering 21 rooms with a variety of types ranging from Standard Single rooms to Deluxe Suites and Villas. The resort features a small but well-maintained pool and a garden area, with amenities including air conditioning, Wi-Fi in the lobby, a restaurant, and a bar. Guests can enjoy a massage service on site and benefit from 24-hour security and facilities for disabled guests. The accommodations are known for their rustic charm and some rooms offer panoramic or sea views. However, some guests report inconsistencies with room cleanliness and issues with hot water temperature control. The resort is pet-free and requires a deposit upon arrival. Payment is accepted by Visa and MasterCard. While the service and staff hospitality receive positive remarks, travelers should expect a basic breakfast and limited seating around the pool area.
Location
The resort is situated about 810 meters from Ao Nang Beach, providing convenient access to the public sandy beach along the third shoreline. It lies approximately 17 kilometers from Krabi International Airport (KBV). Nearby amenities include several restaurants within 100 to 123 meters, such as 아오낭보트누들 and Aonang Kung paow Halal Food. The location balances proximity to the lively main street with a quieter atmosphere, making it a suitable spot for those who want to be near cafes, shops, and pharmacies but prefer a more peaceful stay.
Tips
- Book a room with a sea or pool view for a better experience.
- Bring your own mosquito repellent as mosquitoes can be an issue, especially near breakfast and garden areas.
- Expect the hot water temperature to fluctuate; plan showers accordingly.
- For breakfast, consider eating out nearby for more variety.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: American Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of THB 1,000.00 (approx. US$31.01) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 14:00-22:00. Check out time: 07:00-11:00.
Services and facilities
- Air conditioning
- Smoke-free property
- Security guard
- Ticket assistance
- Garden
- Terrace
- No elevators
- Reception desk
- Room service
- Fridge
- Family room
- Cable TV
- Minibar
- Hairdryer
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
- Accessibility features
- Laundry
- Safe-deposit box
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Free Wi-Fi
- Internet access
- Car rental
- Airport transportation
- English
- Tour assistance
- Swimming pool
- Indoor Pool
- Outdoor pool
- Doctor
- Massage
- Spa
- First Aid Kit
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 810 m. It takes 12 minutes To the beach!
Street view
Video: Lush garden and view from The Cliff Elegance resort + bonus baby gecko, Ao Nang, Krabi Thailand
Map
Reviews
The staff is very nice and helpful, and they'll accommodate any request: we asked for a safe, and they gave us one. The breakfast is very basic, and the coffee is the cheapest instant kind.
This is one of the worst hotel experiences I’ve ever had.
1. Reception – Completely Unprofessional
The female receptionist has zero manners, zero customer service skills, and absolutely no respect for guests.
Her attitude was rude, arrogant, and unacceptable from the moment we arrived.
She clearly needs proper training because her behaviour is far below basic hospitality standards.
2. Breakfast – Pathetic Quality
The breakfast is a joke.
Same menu every single day, no variety, and nothing worth eating.
When we asked for just one water bottle, they said we must pay extra, even though we were already staying there.
This is extremely cheap and unwelcoming.
3. Housekeeping – Very Poor
Rooms might look okay at first, but cleanliness is terrible.
Housekeeping is careless, slow, and does not maintain the room properly.
Basic cleanliness is missing.
4. Hygiene Problems
There were mosquitoes everywhere, especially in the breakfast area.
This shows how badly the hotel is managed.
Overall Experience
Our stay from 8–10 December 2025 was extremely disappointing.
The hotel is badly managed, poorly maintained, and staff attitude is unacceptable.
I strongly do not recommend this hotel to anyone.
Save your money and choose a better place — this one is absolutely not worth it.
The grounds are beautiful with a swimming pool. The room includes a TV, refrigerator, hairdryer, two teapots, two large glasses, and two small glasses. Small bottles of water, coffee, powdered milk, and sugar are replenished daily. The bathroom has mini bar soaps, and shampoo and shower gel are available in dispensers.
The WiFi worked great.
The breakfast is American, one per guest: scrambled eggs or fried eggs (your choice), salad, three mini sausages, two pieces of toast per person, butter, jam, orange juice, coffee/tea (tea is best – the tea we got was Lipton black tea bags; instant coffee was tasteless), and watermelon. We understood that we could request extra items. There's a pool, but we didn't swim. There are drying racks outside.
A good option for a short stay. Excellent location: close to the main street with cafes, currency exchange offices, grocery stores, and pharmacies.
Cons: A bit dirty.
If fresh sheets and towels and a washed floor are enough for you, then this will be fine. If you also value dust removal and no dust clumps in the corners of the walls, then this is not the place for you. On move-in day, we had to wash all the shelves, tables (the napkins were black), and the refrigerator (it didn't clean).
The air conditioner was very dirty inside.
The corners of the walls, as well as under the TV stand, were so dusty that it looked like no one had ever cleaned them.
The bathroom fixtures need replacing or a very thorough cleaning. The button on the sink was broken, which initially led us to believe it was clogged. The hot water in the shower was inconsistent: it was difficult to set it to warm – it was either very hot or cold. The refrigerator was very noisy until we moved it so it stopped.
Overall, the room would have been comfortable if the appliances (air conditioner and refrigerator) and plumbing had been properly cleaned and maintained.
The room was spacious and the bed was the comfiest we’ve had on our trip so far.
Will look to stay here again if staying in the
The staff truly stand out. Everyone was warm, attentive, and eager to help. Small touches (assisting with directions, offering suggestions for local dining, always greeting us with a smile) made a real difference. We felt genuinely welcomed, not just another room number.
Our room was beautiful—tastefully decorated with rustic charm, blending indoor comfort with outdoor elements. It was clean, cozy, and every evening felt like returning to our own little sanctuary. The semi-outdoor design gave us a lovely connection with nature, without sacrificing comfort.
Breakfast each morning was delicious, fresh, and satisfying—just the right way to start the day. Also appreciated was the peacefulness: the resort is quiet, perfect for relaxing by the pool, reading in shaded corners, or simply enjoying the view.
We also noticed that despite being a boutique resort, the facilities were well maintained. The pool was clean, the gardens beautiful, and the paths around the resort were neat. WiFi worked well in most areas, which was helpful.
All in all, The Cliff Elegance Resort exceeded our expectations. It’s ideal for couples or anyone wanting a stay that balances nature, comfort, and relaxation. We left feeling refreshed, with wonderful memories — very much hope to return someday!
The rooms are comfortable and clean, and the pool was a highlight—I enjoyed it a lot with my kids. Another plus is that the hotel doesn’t ask for a security deposit, unlike many others. The location is also convenient: about 1 km from Ao Nang Beach, with a 7-Eleven just 100 meters away. The surroundings are very green, giving the place a rainforest-like vibe.
Breakfast is limited but decent. Each person gets one plate consisting of salad, juice, watermelon, bread with jam and butter, and some simple items to make a sandwich.
Overall, it’s a peaceful and decent stay. My only suggestions would be to expand the breakfast options, improve service flexibility, and add in-room phones for easier communication.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about The Cliff Elegance Resort
What types of rooms are available at The Cliff Elegance Resort?
The hotel offers a wide range of room types including Standard rooms, Superior rooms, Deluxe rooms, Premier and Grand rooms, Suites, Studios, Villas, Cottages, and Bungalows with various views such as sea, pool, water, garden, and mountain views.
Is breakfast included and what is it like?
Breakfast is American style, served as a fixed menu plate per guest and not included in the room price. It typically includes eggs, salad, mini sausages, toast, butter, jam, juice, coffee or tea.
How far is the hotel from the nearest beach and airport?
The Cliff Elegance Resort is approximately 810 meters from Ao Nang Beach and 17 kilometers from Krabi International Airport (KBV).
Are pets allowed at the resort?
Pets are not allowed at The Cliff Elegance Resort.
Is there Wi-Fi available and where?
Wi-Fi is available specifically in the lobby area; internet services are provided but some guests report variable connectivity.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 37 USD The best time to book is July 26, with rates starting from 35 USD






































































