Ananas Samui Hostel in Laem Set Beach

We regret to report that our stay was unfortunately overshadowed by significant stress caused by the host's actions, preventing us from leaving a positive review.

1. Reckless Handling of Passport

When we rented a bike, the host requested our passport as a deposit, a common practice in Thailand. However, she subsequently misplaced it. She had left it openly on a table at the reception and initially accused us of taking it when she could not find it. The next day, she realized we were not at fault, but its whereabouts were still unclear at that time. She admitted to having left the document on the reception table overnight, which immediately made us fear it had been stolen. This demonstrates a profound disregard for the safety of guests' vital travel documents, an oversight that could severely ruin any trip.

2. False Accusation and Threats After Check-out

Upon check-out, the host threatened to call the police and report us to Agoda, falsely claiming we did not pay 270 Baht for our breakfast. This is untrue. We paid for the breakfast immediately after finishing it via PromptPay and informed her of the transfer. We are thankful we had saved the payment receipt, as without it, we could not have disproved the accusation.

What she saw on cameras? Why start your messages with threats to call police and report us to Agoda for something we didnt do?

3. Safety Concern with Aggressive Street Dogs

The property's area has many aggressive dogs. One evening, a group of them ganged up on us as we returned, forcing us to defend ourselves with whatever we had at hand. This poses a safety risk for future guests.

We hope this review alerts potential guests to these serious issues concerning document security, host professionalism, and environmental safety.