Prenses Sealine Beach Hotel in Bogazkent

We had a very disappointing experience with this hotel. First of all, they asked for 60 euros extra just for a room with a balcony. We also had serious issues with the toilet for five days, even though we went to the reception twice a day to complain. The shower did not work properly either, as there was no hot water.

The food was another huge letdown – it was the same every day, often cold, and sometimes even undercooked. When my brother tried to speak to the manager, he was extremely rude and aggressive, which made the situation even worse.

On top of everything, the biggest problem for us was that we were not even allowed to order more than one drink at a time. This is completely unacceptable for a hotel that claims to offer good service.

I have never experienced something like this before and would definitely not recommend this place. 1/5.

Absolutely awful disgusting one bad hotel came back with jock itch very un hygienic hotel rooms were dirty hot water you had to let tap running for about an hour before you got hot water even then the water wasn't clean we were promised Buffet when we booked but had a set menu had to eat what they gave us same food for 10 days absolutely trash my wife and I were very depressed we wasted time and good money on an awful holiday I Been to Turkey 4 times this was the worst experience ever fellow holiday makers were also very upset Never again would there again

Absolutely derelict, nothing around, beach unclean mostly for local fishermen, there was a cold atmosphere except for the young lad who was on duty when we arrived, it was mostly aimed for the locals or contract workers, the pool was never cleaned, leaves at the bottom of the pool also floating on top, it was supposed to be all inclusive, yes we had help yourself to breakfast, dinner and tea, but nothing in between except a try of biscuits on the bar outside which you would have to share with flies, drinks consisted of: white wine, red wine, one brand of larger, gin or vodka, then soft drink which was available all day til 11pm then you pay. The food was a hit or miss, not landed so you didn’t have a clue what it was, but shore of the chicken nuggets, breakfast, dinner and tea, chicken mostly swimming in juices, with rice o e day pasta the next, the salad bar was amazing could fault it, dessert was national cakes, which I love, but unfortunately covered with flies so I gave that a miss too, rooms, so need of an upgrade, taps where full of mould and tap water ran brown before clearing, still wasn’t going to use that, stuck to my bottled water, rooms smelt nice, tea and coffee available in room, free bottled water, the carpets where completely stained, disgusting, bedding was clean and fresh, when arriving there was a kitten no more that 10 weeks old, starving and in need of help, it was dying, I gave it water and milk, I tried to give little food but I new something had to be done, the two main bosses of the hotel kept telling the staff to through it out on the street, the poor little thing kept coming back looking for help, it was killing me, I then found a rescue shelter but it was two hours away, we spoke but said it wouldn’t last the journey, i just wanted to give her a chance but if not a human place to die, the centre got back to me and said phone this vet just before 7pm and he will pick her up, amazing, after returning from a walk, the kitten was gone, don’t what they did with it but I know, know came for her, she lasted 4 days of my holiday it broke me, I couldn’t do anymore or intervene when they were doing what they were doing, didn’t look the type of people you would get into an argument with, they knew I was upset and tried to be more approachable towards me, but now too late, I will never return, I know from friends that there are amazing places to go in Turkey to stay, some really class hotels, unfortunately that didn’t happen for me!!

got charged for changing rooms that i never ask to do...i was told to

Food was terrible gave me food poisoning. Sleeping conditions were ok, very cold, no outdoor cover when there was a massive storm. The swimming pool is a big issue. There is no shallow end the whole pool is the same length amount of water. If your short don’t go in there as it will go up to your neck. The hotel is out in the country side so be warned there be loads of walking even to a shop. So make sure you gotta car :) there was also cats but they disappeared I think they got eaten by the workers. They were my friends then one day they disappeared. Also the head worker kept shouting at all the other workers. Well maybe do it yourself if you don’t like it. Just 1 tip DO NOT GO THERE

⭐ 1/5 – Absolutely Horrific Experience – Avoid at All Costs

I can honestly say this was the worst hotel stay I’ve ever experienced. From arrival to departure, it was a nightmare.

Check-In Disaster:
I arrived at 10:30 PM after a long journey, only to find a huge hole in the ceiling with water pouring down, held up by furniture and a mop. Staff repeatedly told me “5 minutes” whenever I asked about my room, while the manager eventually told me I couldn’t stay because I was a single man—implying I could “harm women and children.” Absolutely shocking and discriminatory. Eventually, I was allowed to stay one night—but only under strict conditions and with no apology. Day 2 I was told to pay £175 more or leave at first I chose leave (spend 5 hours to trying to get an alternative place) but after lastminute.com providing no alternative after waiting 24 hours for some resolution I was forced to pay up.
Day 2 I was told to pay £175 more or leave at first I chose leave (spend 5 hours to trying to get an alternative place) but after lastminute.com providing no alternative after waiting 24 hours for some resolution I was forced to pay up.

Room Nightmare:
The upgraded room I paid for (seaview and balcony) didn’t exist. Instead, I was given a rundown triple room with broken furniture, blackened toilets, missing light switch covers, limescale on taps, and a terrible smell from the drains. Later, I was forced to pay extra for a “gentleman room,” a sloped wooden chalet with broken drawers, a faulty bathroom window, and drainage issues. A can of deodorant literally rolled across the floor due to the slope.

Food & Drinks:
Food was consistently poor: overcooked pasta, chicken with ketchup (served differently each day), repetitive potatoes, and minimal salad options. Packed lunches were meagre. Drinks were strictly limited—no flexibility even for tables ordering for multiple guests.

Staff & Service:
Most staff were unhelpful, dismissive, and ignored questions. Communication was chaotic, with repeated “come back tomorrow” excuses for bills and room issues. Only a few bar staff were friendly.

Safety & Hygiene:
The hotel was unsafe and in disrepair. The ceiling collapsed further during my stay, and housekeeping was inconsistent at best. Bathrooms were poorly maintained, and basic hygiene standards were ignored. An electrical wire from the pool lighting fixture runs into the pool (although has electrical tape on the end)

Overall:
This hotel is unsafe, poorly managed, and unprofessional. Rooms are misrepresented, management is discriminatory, and customer service is non-existent. I cannot emphasise enough: do not stay here.

The food was awful—nothing special, just the same thing every day. The public toilets were not functioning properly. Customer service was very poor; they even forced us to leave 10 hours before our flight. This is unacceptable, especially for a family of five with three young children.

❌❌❌❌❌❌I've stayed in many hotels and I work in a hotel so I know standards people should receive when staying in a hotel. I do have to say this is one of the worst experiences I have ever had in my life.. The manager had us wait in reception at check in as he said room was being cleaned so it was being done (We arrived at 9pm) The room was big but very dirty dust was everywhere on everything considering it was just cleaned. The food was absolutely disgusting paid all inclusive and we went out every night to eat kids did eat maybe 7 time altogether at the hotel.. Room was only clean when we requested to have it done after them not doing it.. All inclusive drinks only include vodka and gin everything else you have to pay extra for..❌❌❌❌❌❌ ⛔⛔⛔⛔DO NOT COME TO THIS HOTEL YOU WILL LEAVE DISAPPOINTED ⛔⛔⛔⛔

❌❌❌❌❌❌I've stayed in many hotels and I work in a hotel so I know standards people should receive when staying in a hotel.

I do have to say this is one of the worst experiences I have ever had in my life..

The manager had us wait in reception at check in as he said room was being cleaned so it was being done (We arrived at 9pm)
The room was big but very dirty dust was everywhere on everything considering it was just cleaned.

The food was absolutely disgusting paid all inclusive and we went out every night to eat kids did eat maybe 7 time altogether at the hotel..

Room was only clean when we requested to have it done after them not doing it..
All inclusive drinks only include vodka and gin everything else you have to pay extra for..❌❌❌❌❌❌

⛔⛔⛔⛔DO NOT COME TO THIS HOTEL YOU WILL LEAVE DISAPPOINTED ⛔⛔⛔⛔