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Average temperatures

	day	night
July	+32 °C	+20 °C
August	+34 °C	+21 °C
September	+30 °C	+18 °C
October	+22 °C	+12 °C
November	+18 °C	+6 °C
December	+11 °C	+1 °C

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72 USD

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Burcu Kaya Hotel in Ortahisar

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● Center: 270 m

✅ Central location praised as convenient for exploring Cappadocia ✅ Friendly and attentive staff, with some guests highlighting specific employees like Ms. Hülya ✅ Authentic regional architecture and cave-style rooms appreciated by multiple guests ✅ Outdoor pool and children’s facilities suitable for families ✅ Quick luggage service and responsive maintenance, including fast bathtub repairs ❌ Multiple guests reported poor cleanliness including hair in bathrooms and uncleaned rooms ❌ Food quality often described as substandard, with cold or raw dishes and limited breakfast options ❌ Some guests experienced rude or unhelpful restaurant and reception staff ❌ Hotel lacks elevators despite stairs being numerous, which can be difficult with luggage or for those with mobility issues ❌ Smell of cigarette smoke reported in corridors, and some rooms have a damp or drainage odor

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Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Standard Single room

Private bathroom

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Standard Double room

Private bathroom

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Standard room

Wireless internet, air conditioning and minibar

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Standard Triple room

Wireless internet, air conditioning and minibar

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Standard Quintuple room

Private bathroom

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Single Suite

Private bathroom

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Suite

Private bathroom

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Deluxe Double Suite

Private bathroom

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Double Suite

Private bathroom

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Deluxe Single Suite

Private bathroom

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Deluxe Suite

Wireless internet, air conditioning and minibar

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Run of House

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Economy room

Private bathroom

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Economy Single room

Private bathroom

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Economy Double room

Private bathroom

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Standard room with courtyard view

Private bathroom

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Standard room with garden view

Private bathroom

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Standard room with view

Private bathroom

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Standard Single room with view

Private bathroom

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Standard Triple room with garden view

Private bathroom

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Standard Triple room with view

Private bathroom

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Standard Quadruple room

Private bathroom

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Standard Single room with garden view

Private bathroom

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Standard Double room with garden view

Private bathroom

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Suite with view

Private bathroom

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Triple Suite

Private bathroom

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Double Suite with garden view

Private bathroom

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Quadruple Suite

Private bathroom

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Standard Suite

Private bathroom

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Deluxe Quadruple Suite

Private bathroom

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More rooms

Description

Burcu Kaya Hotel in Ortahisar, Turkey, is a 4-star property built in 1988 and renovated in 2005, featuring traditional Seljuk-style stone architecture. The hotel consists of one two-story building with 82 rooms, including a wide range of room types from Economy to Deluxe Suites, some with garden or courtyard views. It offers free public Wi-Fi, an outdoor pool, a children’s pool, and a playground. Facilities include a restaurant, bar, café, conference hall, parking, laundry, currency exchange, and 24-hour front desk services. Pets are not allowed. The hotel is known for its authentic regional design and Turkish hospitality, though some guests have noted areas needing renovation. Credit cards accepted include Visa, MasterCard, and American Express. Check-in starts at 14:00 and check-out is by noon.

Location

The hotel is centrally located in the village of Ortahisar, just 2 km from the town of Göreme and 5 km from Ürgüp. It is 45 km from Nevşehir Airport in Cappadocia and 229 km from Esenboğa International Airport (ESB). Nearby attractions include Ortahisar Castle, a 12th-century rock fortress about 611 meters away, offering panoramic views of fairy chimneys and valleys. The Ethnographic Museum is approximately 456 meters from the hotel, showcasing traditional Cappadocian crafts and village life. Several nearby dining options include Süreyya Restorant Ürgüp Cappadocia, Kapadokya Cave Restaurant, and Kaya Restoran, all within 255 meters.

Tips

Expect to climb stairs as there are no elevators, so pack accordingly if you have mobility concerns.
Bring extra patience for dining as food quality and service have been inconsistent in reviews.
If traveling with children, take advantage of the kids’ pool and playroom for entertainment.

Policies and conditions

Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:30-09:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
Pets: Pets are not allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: AmericanExpress, MasterCard, Visa
Check in time: 14:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

ATM
24-hour reception
Smoking areas
Newspapers
Ticket assistance
Garden
Television in lobby
Terrace

Services and amenities

Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage

Meals

Breakfast
Restaurant

Internet

Free Wi-Fi

Transfer

Airport transportation

Tourist services

Tour assistance

Recreation

Library

Parking

Free parking

Pool and beach

Seasonal outdoor swimming pool

Business

Conference Hall

Kids

Children swimming pool

Pets

Pets Not Allowed

Video: Burcu Kaya Hotel, Ortahisar, Türkiye

Map

Reviews

Cleanliness

Amenities

Location

Service

01.03.2026 Ekrem

We have a central location, hygiene, comfort, gulls, what else can you get?

11.10.2024 Guest

The hotel is in desperate need of renovations. The rooms smell of damp/drains and I had ants in the bathroom. The buffet dinner was bad and the breakfast awful. Lots of stairs everywhere, and no elevators, which could be a problem for some people. This could be a nice hotel, if properly looked after, but as it is i would not go back

07.10.2024 Guest

Was sent here by the hotel we were already staying at (which due to having several building works going on around it, through no fault of their own i add, with pneumatic drills was not the most relaxing place) just wanted to switch off, have a bit of piece and quiet and relax by a pool. Unfortunately the experience at the Burcu Kaya hotel stressed me out further. On arrival I asked the reception staff if myself and husband could stay at the poolside to relax. I explained the situation in our current hotel and just needed some space. Obviously we were prepared to either pay to use the facilities and most definitely would have had drinks/lunch there. Very hostile and rude, just said 'no' only for hotel guests. I did say I was quite surprised to hear this as most hotels I know (30 years of travelling to Turkey in various locations) were always happy to offer this facility especially when it's low season and hotel capacity is low. Was met with the usual shrug of shoulders and repetitive response . All I can say is thank God I wasn't staying there and if you are considering it... don't bother!

13.09.2024 Guest

Unfortunately, this has been one of the most disappointing experiences I’ve had during a hotel stay. To summarize the issues: 1. **Staff behavior**: The restaurant staff has been extremely rude. When I simply asked for milk for my tea, I was met with hostility, which was both shocking and upsetting. 2. **Food quality**: After serving approximately 300 people, the food quality deteriorates to the point of being inedible. Food very substandard. We would call it the “Pig Slop Stalag 13 Mess Hall” It’s disheartening, and we've had no other dining options nearby. 3. **Breakfast**: Even a simple request for toast with honey, jam, and butter was denied. It feels like basic services and common courtesies are not being met. 4. Rooms were not cleaned properly, long hairs found in bathroom, spiderwebs near bedside table, towels were threadbare, bathroom vanity had a pile of old builders rubble under the sink ( obviously no-one checks under there) Additionally, the hotel’s remote location leaves us isolated from other restaurants or amenities. We are unable to walk anywhere, which only adds to our frustration. This experience has genuinely ruined our holiday, and I wanted to bring these issues to your attention in the hope of addressing them for the well-being of current and future guests. We would recommend staying somewhere more central like Goreme (very nice town with lots happening)

15.11.2023 Guest

I have never seen such a terrible hotel in my life. The food was ice cold and very bad. You couldn't eat properly. There was hair in the carrot! Never, ever go. I would never recommend it. I have never seen a hotel of such poor quality. I told the reception to do a detailed cleaning and the cleanliness was T They didn't do it. Cappadocia was very beautiful, but this hotel ruined my holiday. They also said it was the most beautiful hotel! Come on from there.

04.11.2023 Guest

It was the worst hotel I've ever been to. The sheets were untouched, there were make-up residue on them. I don't know where to start when it comes to cleaning. At first the bathtub wasn't clean as hell. The pillowcases were ripped and had makeup residue from the previous guest. The food was awful, it was not cooked, most of it was raw. We chose this hotel because it had a bath, but even the bath was not working because there was no demand. It is a hotel that I can NEVER, EVER recommend!!!!!

03.10.2023 Guest

The hotel is lovely, very typical of the region. The staff were very friendly and helpful. The food was very delicious, the buffet for both breakfast and dinner had a lot of variety. I just don't give it 5 stars, because the bed is not very comfortable... the room is clean, organized, but lacks comfort. Another negative point is that there are no elevators!! Depending on where the room is, get ready to climb the stairs with your bags!

24.08.2023 Guest

All the staff are friendly and attentive. Also, you should definitely talk to Ms. Hülya once. She is a very nice person. We were very pleased with it. It is a place we want to come again. We will recommend it to our friends. Always.

24.08.2023 Guest

Awesome place, especially Cappadocia, hot air ballon, the open air museum with Nigar our first guide and Birk our second guide . Both are so well versed with the history of their country and beyond that they know a lot around the world history , which made our trip very interesting by having very open conversations learning and sharing knowledge. We had the best time in Cappadocia 💕💕

17.06.2023 Guest

This hotel is rated 4 star. We stayed at the beginning and the end of our tour. The room we were allocated at the start required some renovations. The room we were allocated at the end of our tour was renovated and I would say 4 star. Unfortunately, you can still get tye smell of cigarettes smoke in the corridors.

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POIs near hotel

Ethnographic Museum (7 min)

Museum showcasing traditional crafts, household items, and daily life in Cappadocian villages.

Ortahisar Castle (9 min)

12th-century rock fortress with panoramic views of Cappadocia's fairy chimneys and surrounding valleys.

Analipsis Church (1.3 km)

Orthodox church with iconography and Byzantine architectural elements; admission fee applies.

Cappadocia (2.1 km)

Ancient region famous for its distinctive fairy-tale rock formations, cave dwellings, and underground cities carved into volcanic tufa.

Meryem Ana Church (2.5 km)

Historic Byzantine church ruins dedicated to the Virgin Mary, carved into rock with religious significance dating back centuries.

Cafe and Restaurants near hotel

Süreyya Restorant Ürgüp Cappadocia | Kapadokya | Cave Restaurant | Kaya Restoran (4 min)

Selimbey Sokak No: 11 Ortahisar/ Ürgüp, 50650 Ortahisar Belediyesi/Ürgüp/Nevşehir

Frequently asked questions about Burcu Kaya Hotel

Are pets allowed at Burcu Kaya Hotel?

Pets are not allowed at this hotel.

What types of rooms are available at Burcu Kaya Hotel?

Room types include Run of House, Economy room, Economy Single room, Economy Double room, Standard room, Standard rooms with courtyard, garden or view options, various Suites including Deluxe and Single, Double, Triple, Quadruple and Quintuple room configurations.

Is there an elevator in the hotel?

There are no elevators in this hotel; guests should be prepared to use stairs.

What are the dining options within the hotel?

The hotel has a restaurant, bar, and café offering buffet breakfast and dinner.

How far is Burcu Kaya Hotel from Nevşehir Airport?

The hotel is approximately 45 km from Nevşehir Airport.

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Hotel prices for: July - August 2026 calendar

The average hotel price this month is 107 USD The best time to book is July 4, with rates starting from 98 USD

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