Phoenix Sun Hotel in Bodrum
✅ The pools are clean and well-maintained, with water slides operating daily for an hour in the afternoon. ✅ Staff members, particularly animators like Masoon and Turan, receive praise for their friendliness and efforts to engage guests. ✅ Free sports and entertainment activities such as basketball, darts, and live music are available. ✅ Wi-Fi, service, cleanliness, and price ratings are all rated highly at 10/10 by some guests. ✅ The hotel offers a children’s club and playground which have been positively mentioned by families. ❌ Many reviews mention poor room conditions including mold, dirt, broken fixtures, and outdated furnishings despite the 2019 renovation. ❌ Food quality is frequently criticized for limited variety, poor taste, and lack of labeling, with some guests experiencing illness. ❌ Staff communication is problematic due to limited English skills and occasional unhelpful or rude behavior. ❌ Noise disturbance from nearby clubs and garbage collection early in the morning is a common complaint. ❌ Lack of elevators and numerous stairs make accessibility difficult, especially for disabled guests. ❌ Incidents of theft and poor security have been reported by guests.
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Description
Phoenix Sun Hotel is a two-star resort situated in the Gumbet area near Bodrum, Turkey, offering 234 rooms across 26 two-story blocks on a 10,000 m² property. Built in 1997 and renovated in 2019, the hotel features two outdoor pools, water slides, and a variety of free sports and entertainment options such as table tennis, basketball, darts, mini-football, and live music. Families will appreciate the children’s club for ages 4–12, an outdoor kids’ pool, playground, and child care services available for a fee. The hotel’s restaurant serves buffet breakfasts (additional fees apply) and Turkish cuisine with an emphasis on fresh salads and grilled fish or chicken in the evenings. Multiple bars and a terrace for sunbathing are available, though pool towels are not provided. Wi-Fi is free in public areas, and there is free parking on site. The hotel offers shuttle transfers twice daily to its beach, located approximately 750 meters away, which is public and sandy with pebbles. Pets are not allowed. Phoenix Sun Hotel aims to accommodate families, couples, and young travelers looking for an affordable stay near Bodrum’s lively center.
Location
Phoenix Sun Hotel is located 2 kilometers from the center of Bodrum and 1 kilometer from its own beach. The nearest public sandy-pebble beach is about 750 meters away, with free sun loungers and umbrellas available subject to hotel discretion. The hotel is approximately 26 kilometers from Milas-Bodrum Airport, with other airports Izmir and Dalaman at 223 km and 205 km respectively. Nearby dining options include Sun Hill Restaurant (86 m), Magnific Restaurant (273 m), and Sailor Restaurant (302 m). The hotel’s location in Gumbet places guests close to shops, bars, and nightlife, yet the noise from nearby clubs and city activities has been noted by guests. A shuttle service runs twice daily between the hotel and the beach.
Tips
- If you are sensitive to noise, request a room away from the city side due to club and street noise.
- Bring insect repellent as some guests have noted insects in rooms.
- Since towels are not provided at the pool or beach, consider bringing your own.
- English communication can be limited, so having a translation app handy may help.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 14:00. Check out time: 12:30.
Services and facilities
- Shopping on site
- Smoking areas
- Currency exchange
- Security guard
- Express check-in/check-out
- Garden
- Terrace
- Reception desk
- Room service
- Family room
- Accessibility features
- Wheelchair Accessible
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Vending machine
- Free Wi-Fi
- Shuttle
- Airport transportation
- Transfer services
- English
- Multi-language staff
- Turkish
- Billiards
- Sun Deck
- Free parking
- Parking nearby
- Outdoor pool
- Seasonal outdoor swimming pool
- Transfer to the beach (free)
- Conference Hall
- Table Tennis
- Fitness facilities
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Children swimming pool
- Kids club
- Babysitting and childcare
- Pets Not Allowed
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 960 m. It takes 14 minutes To the beach!
The distance to the sea is 460 meters
Hotel view
Video: Турция. Бодрум - Гюмбет Phoenix Sun Hotel
Map
Reviews
The rooms are in serious need of renovation, but that’s not even the main issue—they are dirty and mouldy. As for cleaning, if you request it they will change your bedsheets and towels, but I would expect much more from a 4-star hotel. The balcony is extremely small, barely fitting one chair, and there is no clothes drying rack in the room.
The noise at night is terrible. The town’s disco isn’t directly the hotel’s fault, but the windows are so poor that they do nothing to reduce the noise. The same applies to the daily 5am visit from the garbage truck.
The food was another major disappointment. Breakfast options were very limited: hard-boiled eggs, an omelette, bread, fries, and a few types of tasteless cheese - I really missed something as simple as gouda. The so-called ‘meat’ was so bad even the local cats refused to eat it. The salad bar was available but repetitive. Lunch and dinner were slightly less monotonous but still lacked flavour and variety. I was hoping for a genuine Turkish food experience, but this was far from it. The pool bar only offered fries, burgers, paninis or spaghetti - hardly appealing over a week.
The all-inclusive drinks were poor quality. Alcoholic drinks were heavily watered down and the juices were simply undrinkable.
To be fair, the pools were nice and clean - probably the only positive thing I can mention.
As for entertainment or extras, there were none. Perhaps this was because we visited during their last open week, but there was no karaoke (except on our first night), no aqua aerobics, no darts - nothing.
Lastly, the number of cats and flies everywhere was overwhelming and unpleasant.
Dirty rooms. Staff not interested.
Ridiculously loud music by the pool whilst everyone is trying to relax.
The food was really bad. Got food poising
All cold and disgusting.
They didn’t even bother labelling what each item was. Shut the place down
Masoon has been a top guy always checking in and making the pool games fun and jokes. Always makes a effort to come for a chat n check everything think is OK
Pleasure to meet and to the hotel... good lad 💪💪
The maids clean the rooms according to your wishes, we only changed towels and replenished supplies. Food. Breakfast is poor, lunch and dinner are more varied, more focused on Turkish cuisine, but you can definitely eat a hearty meal. (Tourists accustomed to English breakfast will be disappointed, they especially complained that they only eat fries). In the evening, they grill fish and chicken. There is little fruit, but there is always fresh watermelon. We did not get food poisoning, although after reading the comments I brought a lot of medicine, but neither the adults nor the children needed it. We changed rooms because we did not like the first one they offered. The second one was fine. The room is simple, but the beds are quite comfortable, the air conditioners work. We brought insect repellent 🙈🙈, but we did not need it. One child is allergic to dust mites and often needs medicine in hotels after 2-3 days, I was surprised, but he did not even sneeze here 👌🏻
We could dwell on the need for cosmetic repairs, it would be needed in many places, but it did not bother us.
Many stairs, no elevators, one of the managers (who oversees the dining room and bars) is very rude, rude to guests and staff, but all the other staff are very helpful, cheerful, clean, running around, trying to remember little things about the guests. The evening program is short, but interesting, every evening is different. About 1 km to the sea., the coast is dirty, didn't like it, so we used the pool, booked a boat trip👌🏻 Considering the price, we had small bills for tips and everything was really taken care of.
Audience: 30% Turkish, 20% English, 20% Polish, a little bit of everyone else, there were also Germans and Swedes. The evening is quiet, the program ends around 11 pm. Not too many drunks are seen, no one is fighting or shouting, music can be heard a little from the city.
The only positive I have is that there are 3 amazing restaurants & bars down the hill so location is great,
I do not know how the owner got 4 stars, but knowing who is the owner explains for me everything.
Aš one reviewer mentioned, even in Eastern Europe it could be compared to at most 2 stars hotel.
It should be closed for renovation immediately. I do not write about cocrouches, I am not afraid of them. But what a hell! We do not have them in Eastern Europe's year 1960 built apartments.
The best things of this hotel is the convenient place (bus stops in fronto of the hotel, beach iš not very dar away). Also, the staff. They were very helpful, their tried to do what they can to help in such a terrible conditions.
The house repaire works done in the room was a total disaster. I have some expierance in that, so I know why I am saying this. You will see this in photos.
The food was not bad, but it was almost everytime the same.
Definately do not recommend this hotel.
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Frequently asked questions about Phoenix Sun Hotel
Does Phoenix Sun Hotel have a private beach?
The hotel has its own beach located about 1 km away, but it is a public sandy-pebble beach. Sun loungers and umbrellas are free but provided at the hotel's discretion.
What types of rooms are available at Phoenix Sun Hotel?
The hotel offers Economy Double rooms, Standard Double rooms, and Family rooms.
Is Wi-Fi available throughout the hotel?
Wi-Fi is available free of charge in public areas of the hotel.
Are there facilities for children at the hotel?
Yes, there is a children’s club for ages 4–12, an outdoor kids’ pool, playground, and paid child care services.
What is the distance from the hotel to Milas-Bodrum Airport?
The hotel is located approximately 26 kilometers from Milas-Bodrum Airport.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 159 USD The best time to book is June 23, with rates starting from 159 USD





























































