8.9
Excellent
37 USD
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Hotel Pamukkale in Pamukkale

🌍
Turkey, Pamukkale, Turtsiya
● Center: 300 m

Multiple guests praised the hotel’s excellent location, within a 5-10 minute walk to Pamukkale terraces and local markets. The owner and staff were frequently described as friendly, helpful, and attentive, offering assistance with transport bookings and sightseeing tips. Rooms are generally clean with comfortable beds, air conditioning, and reliable hot water, which reviewers appreciated after travel. The hotel pool is noted as clean and filled with natural thermal water, refreshed every four days, providing a pleasant swimming option. Guests valued free parking on site and soundproof rooms that help ensure a quiet stay despite the central location. A number of reviews mentioned the owner’s strict policies about not allowing outside food or drinks and reported feeling closely monitored, which made some guests uncomfortable. There were complaints about the owner’s rudeness and unwelcoming attitude, including issues with payment methods and interaction with guests. Some guests experienced noisy plumbing and pool water dripping sounds at night, which disturbed their sleep. Rooms were described as basic rather than luxurious, with some noting worn bedding or shower issues, reflecting the hotel’s budget category.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Standard Double room
Standard Double room
Air conditioning and private bathroom
Beds:
37 USD
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Standard Family room
Standard Family room
Family room with air conditioner, shower and bathroom
Beds:
86 USD
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Run of House
Run of House
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Economy room
Economy room
Private bathroom
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Economy Double room
Economy Double room
Private bathroom
Beds:
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Economy Triple room
3 x
Economy Triple room
Private bathroom
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Standard room
Standard room
Wireless internet, air conditioning and shower
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Standard Single room
Standard Single room
Wireless internet, air conditioning and shower
Beds:
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Standard Single room with balcony
Standard Single room with balcony
Wireless internet, air conditioning and shower
Beds:
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Standard Triple room
3 x
Standard Triple room
Air conditioning and private bathroom
Beds:
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Standard Triple room with balcony
3 x
Standard Triple room with balcony
Air conditioning, shower and private bathroom
Beds:
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Standard Quadruple room
4 x
Standard Quadruple room
Air conditioning and private bathroom
Beds:
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Standard Quadruple room with balcony
4 x
Standard Quadruple room with balcony
Wireless internet, air conditioning and shower
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Standard Family room with balcony
Standard Family room with balcony
Family room with internet, air conditioner and shower
Beds:
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Standard Double room with balcony
Standard Double room with balcony
Wireless internet, air conditioning and shower
Beds:
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Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
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Standard Quadruple Family room
4 x
Standard Quadruple Family room
Family room with bathroom
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Deluxe room
Deluxe room
Private bathroom
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Deluxe room with balcony
Deluxe room with balcony
Private bathroom
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Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
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Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
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Deluxe Triple room
3 x
Deluxe Triple room
Private bathroom
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Deluxe Triple room with balcony
3 x
Deluxe Triple room with balcony
Private bathroom
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Executive room
Executive room
Private bathroom
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Executive room with balcony
Executive room with balcony
Private bathroom
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Executive Double room
Executive Double room
Private bathroom
Beds:
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Executive Triple room with balcony
3 x
Executive Triple room with balcony
Private bathroom
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Junior Suite
Junior Suite
Private bathroom
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Suite
Suite
Private bathroom
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More rooms

Description

Hotel Pamukkale is a modest two-star family-run hotel situated in the heart of Pamukkale, Turkey. It offers a wide range of room types from Economy to Suite, many of which include balconies with views. The hotel has a rating of 9/10 with particularly strong scores in cleanliness, amenities, location, and service, each rated 8/10. Guests can enjoy air conditioning, free WiFi, a restaurant, a garden, terrace, and a pool filled with natural thermal water changed every four days. The hotel provides free parking and is equipped with soundproof rooms, meeting facilities, and laundry services. While pets are not allowed, families will find suitable accommodation options. The hotel prides itself on helpful and friendly staff, with many reviews praising the owner’s assistance with planning local excursions and transport arrangements. The mix of practical amenities and proximity to Pamukkale’s main attractions makes it a functional choice for travelers.

Location

Hotel Pamukkale is located at Pamuk Mah.Oguzkaan Cad.No: 5 in the city of Pamukkale, just about 100-200 meters from the main Pamukkale Terrace and the ancient city entrance. The hotel is within walking distance to local markets, restaurants such as Uğur Restoran (22 meters) and White House Restaurant & Cafe (105 meters), and a bus stop connecting to Denizli. For air travelers, the nearest airport is Isparta Airport (ISE), approximately 107 kilometers away. Its position offers guests easy access to Pamukkale’s natural hot springs and travertine terraces, making it convenient for sightseeing and local exploration.

Tips

  • If you plan to bring your own food or drinks, be aware that the hotel requires guests to purchase from the on-site bar and restaurant.
  • Take advantage of the owner’s local knowledge by asking for sightseeing advice and transport bookings.
  • Consider booking a room with a balcony or pool view for easier access to the outdoor amenities.

Policies and conditions

  • Child policies: Children are not permitted to stay at this property
  • Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Check in time: 13:00-22:00. Check out time: 11:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Heating
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Terrace
  • No elevators
  • Reception desk
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Family room
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Mosquito net
  • Toiletries
Services and amenities
  • Laundry
  • Luggage storage
Meals
  • Restaurant
Internet
  • Free Wi-Fi
Languages Spoken
  • English
  • Multi-language staff
  • Turkish
Tourist services
  • Tour assistance
Recreation
  • Sun Deck
Parking
  • Parking
  • Garage
Pool and beach
  • Swimming pool
  • Beach facilities
  • Seasonal outdoor swimming pool
  • Beach/pool towels
Business
  • Fax and copy machine
Pets
  • Pets Not Allowed

Hotel view

Google panorama

Video: Лучший термальный отель в Памуккале. Обзор отеля Richmond Pamukkale Thermal Hotel. Отдых Турция 2023

Map

Reviews

Cleanliness
Amenities
Location
Service
07.04.2026 Guest
Good location, clean and good value with what you pay. The Owner also friendly. Walking distance to Pamukkale Terrace and the Ancient city. I did not take a picture of the room because it was just rainning when we get there .
08.12.2025 Teodora
the owner was very rude. since we arrived he told us that he doesn't accept cards and that we are not allowed to bring food and drinks from outside the hotel, only to buy from his bar where honestly there was a pathetic menu. he and his family supervised us nonstop, when we were sitting at the pool or in the yard, they were always next to us and watched our every move carefully making us feel uncomfortable. if we kept the air conditioning on for a long time (more than half an hour) he would somehow turn it off for us (I think it was pulling the fuse and taking the power). at 10 pm we were sitting outside, chatting and drinking beer, and he told us that we were too noisy and sent us to our rooms (we were talking normally, we weren't making noise). he told us that the pool closes at a certain time, I don't know exactly, and he started closing it an hour before. the toilets have a big problem. when you flush the water, for 10 minutes you hear a strange sound, I can't explain it well, but it's noisy. all night there was noise from the pool because the water was dripping (the water in the pool is changed daily I guess. overall we had a wonderful stay.😊🙄 we don't recommend!
26.09.2025 Aveesh
Really nice pool and hot water in bathrooms. The owner does not want you eating in the rooms which was fine by me. It is a walk of 100m to the main Street/entrance
16.08.2025 Okan
Motocyclists here👋
Safe parking , air condition at rooms.
It is on TET Route so you can stay eat drink and continue Salda in morning .
28.05.2025 Guest
The owner of the hotel is incredibly kind and friendly. We were given complimentary Turkish tea on arrival and coffee in the morning. The rooms were well cleaned and beds were comfortable. It is a perfect location to town. Only a few minutes walk to local markets, restaurants and the natural hot springs. Highly recommend.
19.11.2024 Joyce
The place is located right in front of the travertine, within walking distance to the bus stop, approximately a 5-10 minute walk.

They offer breakfast at an additional charge of €6, which I think is reasonably priced.

The owners are helpful in assisting with planning your itinerary.
09.11.2024 asmita
This place is a 10 minute walk from one of the entrances to the terrace. The room was clean. They have a nice pool which we enjoyed very much. The owners of the property are very helpful.
10.09.2024 Sean
This place doesn’t even deserve 1 star, but heres is why they should deserve zero stars. First off he was chill that we drove to check in at 3am anyways he got irritated that my brother tripped in the dark in front of his family room I guess. He started to get more irritated I noticed the longer we were there an didn’t listen to his advice. So anyways we pull up to this “hotel” which had basically rugs as blankets. The room wasn’t even the worst of it, he had the nerve to tell people in my family that a neighboring restaurant wasn’t good (7 spices Indian restaurant) which was the name of this delicious spot. He also mentioned his “go to” buffet which was 10euros for a basic food option which we didn’t want cause there was 12 of us he probably seen us a money grab like the rest of the scammers in this country, so when we denied his services he went on a rant about how he knew people who ate there an went to the pamukkale springs an got hospitalized which was completely wrong of him to say cause the reviews showed to be good we even ask locals an they said it was delicious. Which irritated me cause we have been experiencing scammers this whole trip in turkey an we learn not to trust anything they say they just want your money the owner gives no hospitality just negativity. Do Not give them business they have fake reviews!! He also belittles women thinking they can’t plan trips to go anywhere which is funny cause a being a certain gender doesn’t mean u can or cant lead a group to plan out day I feel like he thinks of women below himself which really shows with less than 24hrs of meeting this guy(owner).(IF POSSIBLE AVOID CONTACT ING THIS HOTEL THERE IS BETTER HOSPITALITY AVAILABLE AN ABOUT THE SAME PRICE) god doesn’t like nasty an he was pretty rude about everything. I hope this owner reads this comment cause it is a 100% true.
29.08.2024 vero
The place is what it promises. Works for a night, not very clean though, and the sheets are pretty shitty, but fair enough. Nice location, not loud outside. The shower wasn’t working great. But still, nice for the price.
02.08.2024 Almudena
At first the owner was serious. But he took care of arranging the shuttle bus to the airport for me and although I finally made other plans and had to cancel them, he took the time to get up in the early morning, make me a coffee and tell me it was the taxi I had ordered. The single room was clean and had air conditioning. Very well located.
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POIs near hotel

attraction
Travertines (13 min)
White mineral-rich terraces formed by thermal spring deposits, creating Pamukkale's distinctive cascading pools.
viewpoint
View of Denizli (13 min)
Panoramic viewpoint overlooking Denizli city and surrounding plains from Pamukkale's elevated plateau.
attraction
Latrinae (1.7 km)
Ancient Roman public toilets at Pamukkale's archaeological site, preserving evidence of Roman engineering and daily life.
ruins
Tomb A18 (1.8 km)
Hellenistic-era tomb ruins located within Pamukkale's archaeological zone, reflecting regional burial practices.
monument
Ne Mutlu Türküm Diyene! (5 km)
Ne Mutlu Türküm Diyene! is a historic monument symbolizing Turkish pride and unity.

Cafe and Restaurants near hotel

restaurant
Restaurant «Uğur Restoran» (0 min)
restaurant
Restaurant «Uğur Resteurant Bar» (1 min)
restaurant
White House Restaurant & Cafe (2 min)

Frequently asked questions about Hotel Pamukkale

Are pets allowed at Hotel Pamukkale?

Pets are not allowed at Hotel Pamukkale according to the hotel’s policies.

What types of rooms are available at Hotel Pamukkale?

Room types include Run of House, Economy room, Economy Double room, Economy Triple room, Standard room, Standard Single room, Standard Single room with balcony, Standard Triple room, Standard Triple room with balcony, Standard Quadruple room, Standard Quadruple room with balcony, Standard Family room, Standard Family room with balcony, Standard Double room, Standard Double room with balcony, Standard Double Family room, Standard Quadruple Family room, Deluxe room, Deluxe room with balcony, Deluxe Single room, Deluxe Double room, Deluxe Triple room, Deluxe Triple room with balcony, Executive room, Executive room with balcony, Executive Double room, Executive Triple room with balcony, Junior Suite, and Suite.

How far is Hotel Pamukkale from the nearest airport?

The nearest airport is Isparta Airport (ISE), which is 107 kilometers from the hotel.

Does the hotel offer breakfast and at what cost?

Breakfast is offered at an additional charge of €6.

Is there parking available at Hotel Pamukkale?

Yes, the hotel provides free parking on site.

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 59 USD The best time to book is August 14, with rates starting from 37 USD

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