9
Excellent
104 USD
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Pamukkale Whiteheaven Suite Hotel in Pamukkale

🌍
Turkey, Pamukkale, Turtsiya
● Center: 460 m

✅ Spacious and quiet rooms praised by multiple guests ✅ Owner and staff described as extremely welcoming and helpful, providing free refreshments and local guidance ✅ Convenient location within walking distance to Pamukkale town entrance and ancient sites ✅ Breakfast is consistently noted as excellent and rich in variety ✅ Guests appreciate free amenities like bottled water, tea, and occasional gifts such as local handicrafts ❌ Some rooms have dated interiors with views of roads or empty lots ❌ Air conditioning issues reported during summer, requiring room changes after delays ❌ Hotel’s hot air balloon tour prices are reportedly double compared to outside bookings
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Age−7+
Check availability
Deluxe Double Room, 1 Bedroom, Lanai
50 sq.m.
Deluxe Double Room, 1 Bedroom, Lanai
Air conditioning, minibar and shower
Beds:
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deals
Deluxe Triple Room, 1 Bedroom, Lanai, Pool View
3 x 50 sq.m.
Deluxe Triple Room, 1 Bedroom, Lanai, Pool View
Air conditioning, minibar and shower
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deals
Deluxe Twin Room, 1 Bedroom, Lanai
45 sq.m.
Deluxe Twin Room, 1 Bedroom, Lanai
Air conditioning, minibar and shower
Beds:
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deals
Deluxe Quadruple Room, 1 Bedroom, Lanai
4 x 50 sq.m.
Deluxe Quadruple Room, 1 Bedroom, Lanai
Air conditioning, minibar and shower
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deals
Deluxe Family Room Balkon / Varenda
5 x 50 sq.m.
Deluxe Family Room Balkon / Varenda
Air conditioning, minibar and shower
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deals

Description

Pamukkale Whiteheaven Suite Hotel is a 4-star property featuring 18 comfortable rooms designed for a relaxed stay. Facilities include an outdoor pool with loungers, a restaurant, bar, and wellness options such as a sauna, hammam, and massage services. Rooms come in several configurations including Deluxe Double, Triple, Twin, Quadruple, and Family Rooms, many of which are non-smoking and some offer pool views or lanai access. The hotel provides free WiFi, parking, and concierge services. It operates an airport transfer service for an additional fee and offers laundry and dry cleaning at a charge. Guests appreciate the spacious, quiet rooms and a welcoming owner who often aids with local recommendations and transportation. The hotel maintains a no-smoking policy and does not allow pets. Payments are accepted by major credit cards and cash.

Location

The hotel is located in Pamukkale, Turkey, at Mehmet Akif Ersoy (Pamuk) Boulevard No: 27. It is just a 5-minute walk from the ancient city of Hierapolis, making it convenient for sightseeing. Nearby dining options include Gulbeyli Izgara ve Corba Salonu at 248 meters, Uğur Restaurant Bar at 274 meters, and Uğur Restoran at 298 meters. The hotel is 107 km from Isparta Airport (ISE) and 226 km from Izmir Adnan Menderes International Airport. Guests can easily access local attractions and restaurants by foot without needing a vehicle.

Tips

  • Expect a warm welcome from the owner and staff who often provide helpful tips and free refreshments.
  • To avoid potential discomfort, confirm air conditioning functionality upon arrival during summer months.
  • Booking hot air balloon rides independently may be more cost-effective than through the hotel.

Policies and conditions

  • Child policies: Children 1 year old and over are permitted to stay in some room types at this hotel Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Pets: Pets are allowed Types of pets allowed: dogs, cats
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: JSB, MasterCard, Visa, UnionPay, DinersClub
  • Check in time: 13:00-23:30. Check out time: 07:00-11:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

Internet
  • Wi-Fi in public areas
Outdoor swimming pool
  • Pool with view
Parking
  • Private parking
  • Car charging facilities
  • Valet parking
Transportation
  • Car rentals
  • Shuttle service
  • Airport pick-up
  • Airport drop-off
  • Station pick-up
  • Station drop-off
  • Taxi booking service
Restaurant
  • Restaurant
Front desk services
  • Lockers available
  • Concierge service
  • VIP check-in service
  • Express check-in and check-out
  • Safe at front desk
  • Luggage storage
  • Currency exchange
  • Tour and ticket booking service
Languages spoken
  • English
  • Chinese (Mandarin)
  • Turkish
  • Japanese
  • Romanian
Food & drink
  • Snack bar
  • Convenience store/kiosk
  • Halal meals provided
  • Bar
  • Lobby bar
  • Room service
Health & wellness
  • Billiards room
  • Table tennis room
  • Beauty and makeup
  • Hair and beauty salon
  • Massage room
  • Sauna
  • Turkish bath (Hammam)
  • Bathing facilities
  • Hot springs
  • Hiking
  • Foot bath
Activities
  • Gaming area
Public areas
  • BBQ
  • No smoking in public areas
  • Picnic area
  • Smoking area
  • Garden
  • Water purifier
  • ATM
  • Elevator
  • Vending machines
  • Shared kitchen
Cleaning services
  • Dry cleaning
  • Ironing service
  • Clothes dryer
  • Laundry service (on-site)
  • Clothes steamer
Facilities for children
  • Playground
  • Childcare service
  • Children's meals available
  • Children's toys
  • Children's pool
Business services
  • Postal service
  • Multi-function room
  • Fax/copying service
  • Wedding service
  • Conference room
Accessibility
  • Accessible rooms available
Safety & security
  • Intruder alarm
  • Smoke detector
  • CCTV in public areas
  • First aid room
  • First aid kit
  • Fire extinguisher
  • Security personnel

Hotel view

Google panorama

Video: Pamukkale Whiteheaven Suite Hotel | Pamukkale, Turkey | Hotel Review 🏨

Map

Reviews

Cleanliness
Amenities
Location
Service
08.01.2026 Guest
The room was spacious and quiet, and the breakfast was excellent. The owner was very welcoming.
24.08.2025 Anonymous
Airport bus sent us right opposite the hotel and the owner Ismir was there welcoming us. The hotel is very close to the Pamukkale town entrance near to the restaurants and the room is spacious. Ismir is extremely helpful, preparing our breakfast and offered to drop us at the south gate of Pamukkale without fee the next day. We had a relaxing swim at the swimming pool before we headed out to the Pamukkale in the evening and the hotel staffs were all very friendly and helpful, offering us watermelon and water to keep us hydrated from the summer heat. Highly recommended.
30.11.2024 Guest
Hotel is a good area, but there are no amenities at this time but they traveled staff are very helpful. Breakfast was OK. Rooms are big and comfortable, but they are dated With the horrible views of road or empty trash yards. They offered free erfan dance show for the hotel guest, but their fees for the hot balloon ride is double what is if booked outside of the hotel?
20.09.2024 Guest
everything was great. service, breakfast, location, cleanliness.
29.07.2024 Guest
Our room had a malfunctioning a/c which was not cooling the room at all. It’s summer weather (July) and the heat was unbearable. Hotel refused to admit that the a/c was broken and blamed it on the weather. We had to repeatedly insist before they begrudgingly came to inspect the broken a/c. Even so, they tried to fool us with the explanation that if they replaced the remote control, the a/c will work. Never have I encountered a tourism / hospitality establishment be so bold and dishonest!!!! We had to repeatedly insist before they finally gave us a different room with a working a/c. Took them an entire afternoon to finally change our room. Horrendous!!!! If not for the fact that they are banking on the attraction Pamukkale, I DO NOT and absolutely WOULD NOT recommend this hotel to my worst enemy.
29.05.2024 Guest
Had great time
06.04.2024 Guest
All the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
16.02.2024 Guest
We really love this experience in Pamukkale, not only because of the clean and big room, and also the lovely treat from the hotel.
As we stayed here to spend our Chinese New Year's Eve, the host treat us some great wine and drinks. We can drive just 5 mins to Pamukkale which is really convenient. More importantly, the breakfast is wonderful, we enjoyed a lot! Thank you!
14.02.2024 Guest
This hotel was the coziest one we stayed in during our entire trip. The owner is extremely friendly and welcoming, offering us various recommendations, including for the spa and hot air balloon rides. The room was warm, and the bed was very comfortable. The hotel provided free beer, and the breakfast was rich. Upon departure, the owner even gifted us local handicrafts as a present.
09.11.2023 Neol
My stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal.

The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience.

Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options.

During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure.

In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.
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POIs near hotel

attraction
Travertines (1.1 km)
White mineral-rich terraces formed by thermal spring deposits, creating Pamukkale's distinctive cascading pools.
viewpoint
View of Denizli (1.2 km)
Panoramic viewpoint overlooking Denizli city and surrounding plains from Pamukkale's elevated plateau.
attraction
Latrinae (2 km)
Ancient Roman public toilets at Pamukkale's archaeological site, preserving evidence of Roman engineering and daily life.
ruins
Tomb A18 (2.1 km)
Hellenistic-era tomb ruins located within Pamukkale's archaeological zone, reflecting regional burial practices.

Cafe and Restaurants near hotel

restaurant
Restaurant «Gulbeyli Izgara ve Corba Salonu» (4 min)
Cami Sok. Zümrüt İş Hanı D:43, 20190 Pamukkale/Denizli Merkez/Denizli
restaurant
Restaurant «Uğur Resteurant Bar» (4 min)
restaurant
Restaurant «Uğur Restoran» (4 min)

Frequently asked questions about Pamukkale Whiteheaven Suite Hotel

What types of rooms are available at Pamukkale Whiteheaven Suite Hotel?

Room types include Twin Room, Deluxe Double Room (Non-Smoking, 1 Bedroom), Deluxe Triple Room (Non-Smoking, 1 Bedroom, Pool View), Deluxe Twin Room (Non-Smoking, 1 Bedroom, Lanai), Deluxe Quadruple Room (Non-Smoking, 1 Bedroom), Deluxe Family Room, and Deluxe Twin Room.

Does the hotel allow pets?

Despite the general policy stating pets are allowed, the hotel policy specifies that pets are not permitted.

Is there airport transfer service available?

Yes, the hotel provides airport transfer services for an additional fee.

Are breakfast meals included in the room rate?

Breakfast is served daily from 08:00 to 09:30 but is not included in the room rate and must be paid for separately at the property.

How close is the hotel to major tourist attractions?

The hotel is a 5-minute walk from the ancient city of Hierapolis and near the entrance to Pamukkale town.

Hotel prices for: September - October 2026 calendar

The average hotel price this month is 105 USD The best time to book is September 1, with rates starting from 102 USD

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