Stone Age Hotel in Ayvali

Breakfast was nice. We liked the lovely fresh hot paneer that the ladies made and the freshly prepared eggs. There was a large assortment of items to choose from on the buffet. Also our waiter Hakan was very friendly and gave us excellent service. The hotel is located in a very remote tiny village, Ayvali, very far from everything. There were no other restaurants available to us other than the hotel. There were a couple of restaurants in the village, but they were closed. We would have preferred staying close to the main attractions in Goerme that offered many restaurant choices, views of the fairy chimneys and the hot air balloons as they fly. The room we were originally given was large, but very dark, much different than it appears online. They did give us another room that had more light, but it was dusty and the bathroom tub and sink were dirty. Most importantly much of the facility and furnishing are in poor condition and need updating. The pillows and carpets look like they have not been cleaned in years. It would appear that the photos online are not current. The hotel pool looked lovely, but it is not heated so we weren't able to use it. The hotel arranged a private transfer from the airport charging 90 euros and picked us up in an old beat up van which we thought was outrageous. We decided to book the return transfer ourselves and when we canceled the one the hotel had arranged to return to the airport for us Akin, the manager on duty was extremely rude and tried to intimidate me by saying that "they could not take responsibility if the transfer did not show up." The tone he used when speaking to me was very disrespectful. Franky I was shocked. Several days before our arrival to the hotel I was contacted by Burhan one of the managers to arrange a hot air balloon experience. I told him that I had already made arrangements. He continued to pressure me to change my booked reservation for several days and also upon arrival. It was obvious that the hotel must get some sort of kick back from the company they use, He even said that the hotel could not take responsibility if we were dissatisfied with the service that we booked again trying to manipulate me into changing.