Elegance East Hotel in Antalya
✅ Multiple guests highlighted very friendly and helpful staff, with special mentions of receptionists like Hazal and Shanazi. ✅ Breakfast received frequent praise for its wide variety and quality, described as "very good" and "insane" by several reviewers. ✅ Cleanliness and room comfort were noted positively, with rooms described as well equipped and matching photos in many reviews. ✅ The hotel’s small pool and garden area were appreciated as peaceful spots to relax despite the city center location. ✅ Guests valued the hotel’s proximity to the old town, historic sites, and numerous dining options within walking distance. ❌ Some guests reported noisy rooms due to proximity to a highway and street noise, especially on ground floor rooms. ❌ Several reviews mentioned small room sizes and worn or poorly maintained room conditions, including issues with air conditioning and bathroom facilities. ❌ Complaints about unresponsive or indifferent customer service appeared, including lack of response to complaints about cleanliness and amenities. ❌ There were reports of security concerns in the garden area and a disturbing incident with a staff member invading privacy. ❌ The hotel’s photos were said to not reflect the reality by some guests, who found the rooms less elegant and clean than advertised.
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Description
Elegance East Hotel is a 4-star boutique hotel built in 1999 and renovated in 2012, located in Antalya’s historic center. Its 26 rooms are furnished in a palace-inspired style with luxurious furniture, offering a unique atmosphere. The hotel provides amenities such as an outdoor pool, a spa center with sauna and massage services, a restaurant, and free Wi-Fi. Rooms include types like Standard Double, Deluxe Double, Duplex Quadruple, and various suites, some with garden views. The property features soundproof rooms, air conditioning, and 24-hour front desk service. Free parking and car rental services are available. Despite a mixed range of guest reviews, many praise the cleanliness, friendly staff, and breakfast variety. Note that pets are not allowed, and check-in starts at 14:00 with check-out by noon.
Location
Elegance East Hotel is situated at Atatürk Cd. No: 42 in Antalya’s Muratpaşa district, just 50 meters from a bus stop and 8 km from Antalya Airport (AYT). The hotel lies 300 meters from a public sandy beach on the second coastline, equipped with umbrellas and sun loungers. Nearby attractions include the Mediterranean Civilizations Museum only 102 meters away and Hadrian's Gate within walking distance. The old bazaar and historic old town are a short stroll away, with many restaurants and cafes close by such as Cafe Eski Masal Hotel located 261 meters from the hotel. The hotel’s central location connects easily with public transport, including a tram stop nearby.
Tips
- Book a room away from the street or highway side to avoid noise, as some guests reported disturbances.
- Take advantage of the hotel’s breakfast and spa facilities, which are highly rated.
- If you rely on amenities like toothpaste or ironing, bring your own as some guests found these missing.
- Consider that the pool is small and suited for relaxation rather than swimming all day.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Western Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Managed by a private host: This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
- Check in time: 12:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- No elevators
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Russian
- English
- Multi-language staff
- Arabic
- Turkish
- Tour assistance
- Sun Deck
- Parking
- Swimming pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
- Beach/pool towels
- Next to the beach
- Fax and copy machine
- Conference Hall
- Doctor
- Sauna
- First Aid Kit
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 300 m. It takes 5 minutes To the beach!
The distance to the sea is 490 meters
Hotel view
Video: Antalya, Turkey - Elegance East Hotel -2019-2020 - Next-door To Food/Fun Places
Map
Reviews
Thank you to the team for the great stay
Breakfast was very good, with a wide variety to suit all tastes. The front desk staff were exceptionally friendly and helpful, making our stay even more enjoyable.
The location is excellent—just a short walk to the old bazaar, with endless dining options nearby. Overall, we had a fantastic stay, would happily recommend this hotel, and would definitely return.
Small pool area, (all old town hotels are the same, because they are in the town).
We were able to relax around i it. There was a large selection of a Turkish breakfast, very well looked after by the staff.
We booked the suite and had lots of space and all facilities, kettle, water, fridge, hairdryer etc.
Lots of nice restaurants & shops nearby, and it felt very safe walking around.
Would definitly recommend.
The rooms were worn out, dirty, and absolutely nothing like the pictures we saw before our arrival. The towels, which were supposed to be clean, were disgusting and seemed as if they hadn’t been properly washed. When we pointed out the issues, we were offered another room in the basement, but it smelled of mold and was in no way an improvement.
As if that wasn’t enough, the breakfast was terrible. It was tasteless and completely lacked freshness and quality. There was nothing on the breakfast table that met even the basic standards one would expect from a budget hotel.
To top it all off, the staff was incredibly arrogant and indifferent to our situation. We brought the numerous problems to their attention multiple times, but no help was offered. We truly feel that we wasted our money on this stay. The photos of the hotel are heavily manipulated, and it is in no way a place we recommend. Do not waste your money!!!
POIs near hotel
Cafe and Restaurants near hotel
The pool is small, not suitable for those who want to spend a day in the pool, but more for rest and relaxation. It's important to know that all the hotels in the old city are located between entertainment venues, so it's not particularly quiet at night, but we travel all day and come back tired, so it didn't disturb our sleep :)
Frequently asked questions about Elegance East Hotel
What types of rooms does Elegance East Hotel offer?
The hotel offers Standard Double room, Deluxe Double room, Dublex Quadruple room, Double Junior Suite, Family Suite, Double Suite with garden view, and Deluxe Double Suite.
Is there a beach near the hotel?
Yes, there is a public sandy beach 300 meters from the hotel, on the second coastline, equipped with umbrellas and sun loungers.
Does the hotel allow pets?
No, pets and service animals are not allowed at Elegance East Hotel.
What are the check-in and check-out times?
Check-in starts at 14:00 and check-out is until 12:00.
Is the hotel located close to public transportation?
Yes, the hotel is 50 meters from a bus stop and near a tram stop, providing convenient access around Antalya.
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