Serenity Queen Hotel in Konakli
✅ High level of service with friendly, positive, and smiling staff as noted in multiple reviews ✅ Clean rooms and restaurants with daily towel changes and good hygiene standards ✅ Quality food offerings with excellent desserts and good variety in bars including bottled beers and non-alcoholic drinks ✅ Extensive children’s facilities and shaded playgrounds well appreciated by families ✅ Convenient location close to shops, bus station, and local attractions ❌ Some guests reported that sea view rooms did not truly offer a sea view due to obstructed balconies ❌ Housekeeping quality declined for at least one returning guest, with insufficient cleaning and missing amenities like shampoo and bathrobes ❌ Customer service inconsistency, including unresponsiveness from management and difficulties resolving booking issues ❌ Requests for refunds were denied even when room expectations were not met ❌ Some negative reviews highlighted unhelpful and unreachable staff causing guest frustration
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Description
Serenity Queen Hotel is a modern 5-star property built in 2022, located on the first beachfront line in Konaklı, Turkey. It offers a range of accommodation options including sea view rooms and suites, designed to suit families and couples alike. The hotel features three outdoor pools of various sizes, a heated indoor pool, and a water park with three slides, catering well to guests of all ages. Dining options include the main Majesty restaurant and two a la carte restaurants specializing in meat and seafood. Additional amenities include a spa center with free Turkish bath and sauna, a fitness center, tennis court with free lighting, and several bars including a lobby bar and a beach bar. Families benefit from extensive kids’ facilities such as a mini club, children’s pools with slides, and a dedicated kids’ buffet. The hotel provides free Wi-Fi throughout the property and 24-hour reception service for convenience.
Location
Serenity Queen Hotel is situated in Konaklı, approximately 2 km from the town center and about 10 km from Alanya’s city center. The hotel’s own sandy beach stretches 50 meters along the coast, offering direct access to the sea. Gazipaşa Airport is the nearest, located 48 km away, while Antalya Airport lies further at 112 km distance. Nearby, guests have access to street shops and a bus station within walking distance, making it easy to explore the local area and travel further afield.
Tips
- If you book a sea view room, confirm the exact location and balcony view to avoid obstructed perspectives.
- Families should take advantage of the extensive kids’ facilities and shaded playgrounds both at the beach and on the hotel grounds.
- To ensure room amenities meet your expectations, consider requesting confirmation about minibar refills and toiletries before arrival.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Room service
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Vending machine
- Free Wi-Fi
- Multi-language staff
- Tour assistance
- Karaoke
- Nightclub
- Parking
- Water park
- Swimming pool
- Water fun
- Seasonal outdoor swimming pool
- Private beach
- Pool facilities
- Public beach
- Transfer to the beach (free)
- Fax and copy machine
- Conference Hall
- Diving
- Fitness facilities
- Gym
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children swimming pool
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 50 m. It takes 1 minute To the beach!
The distance to the sea is 350 meters
Video: ВСЯ ПРАВДА ОБ ОТЕЛЕ SERENITY QUEEN HOTEL 5⭐ АЛАНИЯ КОНАКЛЫ
Map
Reviews
- Nothing
Good quality drinks in the lobby bar. Delicious Turkish coffee in the pastry shop.
Most of all, we were impressed by the hotel staff and waiters. Everyone was very friendly, interested in our guests, and efficient in their duties. We especially liked the waitresses in the lobby bar and restaurant!!! Thank you all for making our stay comfortable!
POIs near hotel
Frequently asked questions about Serenity Queen Hotel
What types of rooms are available at Serenity Queen Hotel?
Room types include Economy room, Deluxe Standard Triple room, Deluxe Standard Triple room with sea view, Deluxe Standard Double room, Deluxe Standard Double room with sea view, Deluxe Superior (Honeymoon) Double room, Deluxe Triple room, Deluxe Triple room with sea view, Deluxe Double room, Deluxe Double room with sea view, Garden Triple room, Garden Double room, Accessible Double room, and Deluxe Double Junior Suite.
Does the hotel have facilities suitable for families with children?
Yes, the hotel offers numerous children’s facilities including a kids’ outdoor pool with three slides, a mini club, children’s animation, playground, high chairs in the restaurant, baby cots, strollers, a kids’ buffet, and baby food options.
Is there direct beach access from the hotel?
Yes, Serenity Queen Hotel is located on the first beachfront line with a private sandy beach that is 50 meters long.
Are pets allowed at Serenity Queen Hotel?
No, pets and service animals are not allowed at this property.
What wellness and sports facilities does the hotel offer?
The hotel includes a spa center with a Turkish bath and sauna available for free, a heated indoor pool, jacuzzi and massages for an additional fee, a fitness center, tennis court with free lighting, volleyball, beach volleyball, archery, aerobics and aqua aerobics, and a games room.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 110 USD The best time to book is July 27, with rates starting from 107 USD