Camphor Hotel in Ras Al Khaimah

I stayed in Room 301 from 31 January 2026 to 1 February 2026, and unfortunately, this was the worst hotel experience I have ever had. Upon entering the room, I found only a bed—there were no basic amenities provided. There was no drinking water, no glasses, no television, no bathroom slippers, no bathroom mat, and to make matters worse, there was water leakage from the ceiling. I immediately informed the receptionist and requested two bottles of water and two spoons. I was advised to contact room service. When I called the provided number, the call was answered, but I was told it was a wrong number—even though I dialed the correct one. Later, I went back to the reception, but no staff were present. Thankfully, a security staff member approached me and tried to assist. After some time, only one glass and one cup were delivered, with the explanation that no more glasses were available. Shockingly, the requested water was never delivered until my checkout. The entire experience made me feel as though I was being punished for choosing this hotel. The lack of basic facilities, poor service response, and absence of staff support were extremely disappointing.

I can describe this Club Hotel , if your looking for a comfortable sleep not this hotel, no customer service , towel in room not prepare take years come for follow up, no cups , no sleeper , pillow seems used , over all not recomended at all

The sanitation is extremely poor. I stayed there for a few minutes and then left. There is a bar on the first floor and it smells very bad. The quilt in the room is pilling and there are some black shadows that seem to be uncleaned. The wall is also moldy and the toilet light is broken.

The room is average, the WiFi signal is too poor, and it keeps disconnecting. There is no other WiFi to connect to, the sanitation service is never provided after staying for a few days, and the sound insulation is also poor. It is very noisy

The hotel looks like a high-end hotel, but the rooms are old and shabby. There is no shampoo, toothbrush, toothpaste, hair dryer, etc. The environment is too bad. But the worst thing is that the small bar on the first floor dances until 5 am. The walls of the room on the third floor are shaking all the time, and it is impossible to sleep. I really don't want to stay here again even if it's free. This is the worst hotel I have stayed in for more than 30 years. The price is more than 1,000 yuan, and the domestic hotels with 10% discount are not as good as it.