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Brookside Hotel & Restaurant in Chester

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● Center: 610 m

✅ Staff frequently described as lovely, friendly, and attentive, enhancing the welcoming atmosphere ✅ Clean and comfortable rooms, with some guests receiving room upgrades ✅ Breakfast offers a good variety and is generally well received, with some calling it excellent ✅ Free parking on site is appreciated by many guests ✅ Convenient walking distance to Chester city centre and train station ❌ Some rooms are small or dated, with occasional issues like a dirty shower head ❌ Parking lot can be full in the evening, forcing guests to find on-street parking ❌ An incident with a large group occupying the reception area at checkout was noted as off-putting by one guest ❌ No air conditioning, which can make rooms uncomfortably warm in summer ❌ Limited luggage storage after checkout and no responsibility accepted for unattended luggage

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Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Economy Double room

Wireless internet and private bathroom

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Standard Double room

Wireless internet and private bathroom

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Run of House

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Economy room

Wireless internet and private bathroom

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Economy Single room

Wireless internet and private bathroom

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Economy Triple room

Private bathroom

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Economy Quadruple room

Private bathroom

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Standard room

Private bathroom

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Standard Basement room

Wireless internet and private bathroom

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Standard Single room

Wireless internet and private bathroom

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Standard Family room

Family room with internet and bathroom

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Standard Double Basement room

Wireless internet and private bathroom

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Standard Double Attic room

Wireless internet and private bathroom

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Standard Double Family room

Family room with bathroom

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Standard Triple room

Private bathroom

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Standard Quadruple room

Private bathroom

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Standard Triple Family room

Family room with bathroom

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Comfort room

Wireless internet and private bathroom

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Comfort Single room

Wireless internet and private bathroom

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Comfort Double room

Private bathroom

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Superior room

Wireless internet and private bathroom

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Superior Double room

Wireless internet and private bathroom

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Suite

Private bathroom

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Single Suite

Private bathroom

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Double Suite

Private bathroom

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Economy Suite

Private bathroom

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Economy Double Suite

Private bathroom

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Comfort Suite

Private bathroom

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Comfort Single Suite

Private bathroom

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More rooms

Description

Brookside Hotel & Restaurant in Chester offers a traditional 3-star experience with a wide variety of room types ranging from Economy Single rooms to Comfort Suites. Established as a family-run business, guests frequently praise the welcoming and attentive staff who contribute to a friendly atmosphere. The hotel provides numerous services including free parking, WiFi, a restaurant serving both breakfast and evening meals, and facilities such as a garden, terrace, and shared lounge. Rooms are described as clean and comfortable, although some are noted to be small or a bit dated. The hotel supports guests with 24-hour security, express check-in/check-out, and amenities for disabled guests. Pets are not allowed, and the main guest must be at least 18 years old. Breakfast is available with Western-style options served on weekdays and weekends at set times. Overall, Brookside Hotel & Restaurant is appreciated for its combination of location, service, and value.

Location

Located on Brook Lane in Chester, the hotel is about a 20-minute walk from Chester city centre, making it convenient for exploring local attractions on foot. The Chester train station is roughly a 10 to 15-minute walk away, facilitating day trips such as to Liverpool. Although the hotel has free private parking, guests have noted the parking lot can fill up early in the evening. The hotel is approximately 224 kilometers from Luton Airport (LTN), which is the nearest major airport listed. Nearby amenities include a golf course within 3 km and several local shops and restaurants accessible within the city centre walking distance.

Tips

Book your parking spot early to avoid finding on-street parking in a narrow street.
Request a room upgrade if available for more space, especially if traveling with family.
Bring a luggage lock or plan for luggage storage elsewhere after checkout, as the hotel does not accept responsibility for unattended bags.

Policies and conditions

Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast: Western [Mon - Fri] 07:30-09:00 Open
[Sat - Sun] 08:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
Pets: Pets are not allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: MasterCard, Visa
Check in time: 14:00. Check out time: 11:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Computer
Smoke-free property
Heating
Security guard
Express check-in/check-out
Garden
Television in lobby
Terrace
Private check-in/check-out
No elevators
Reception desk

Rooms

Non-smoking rooms
Room service
Family room
Cable TV
TV
DVD Player
Hairdryer
Shower/Bathtub
Shower
Wardrobe/Closet
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Iron and board
Ironing
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Shoe shine
Luggage storage
Wake-up service
Telephone

Meals

Bar
Coffee/tea for guests
Diet menu (on request)
Breakfast
Breakfast in the room
Restaurant
Snack bar
Packed Lunches

Internet

Free Wi-Fi

Languages Spoken

Spanish
English
French
Multi-language staff
Polish

Recreation

Library
Hiking
Sun Deck

Parking

Free parking

Business

Business center
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Cycling
Golf course (within 3 km)

Beauty and wellness

First Aid Kit

Kids

Babysitting and childcare

Pets

Pets Not Allowed

Video: Brookside Hotel & Restaurant, Chester, United Kingdom

Map

Reviews

Cleanliness

Amenities

Location

Service

05.05.2026 Eilis

I absolutely love the room we've been put in here and the staff are so lovely. It's a family business and you really feel that - lovely people who make you feel incredibly welcome :) also the food is wonderful. The salmon is absolutely gorgeous and the chips are genuinely some of the nicest I've ever had. Would really recommend this place and will definitely stay again.

08.12.2025 Alexander

Very friendly and accommodating hotel. Staff go out of their way to make you feel welcome. Room is very comfortable, cosy and clean. Ideal location for walking distance to Chester city centre (20 mins walk). Thoroughly recommend.

30.11.2025 Stephen

The room was great, the staff very attentive, but ruined when leaving at checkout to find the hotel house innigrants from Sweden.

27.11.2025 Lee

quiet place, ideally located. bit pricey but as to be expected for Chester, recommended

03.11.2025 Steve

Very nice hotel to stay at. Welcoming staff, very attentive. Rooms on the whole are spotless, we had an issue with the shower which needed cleaning but apart from that which didnt affect our stay at all, a very nice place. I would definitely go back, and next time bring the children, as it is very conveniently placed for all amenities.
EDIT: this review was written BEFORE checking out of the room.
On checkout reception had 10 of what were described as "people dropped off at 5am in a coach from Sweden" lying about asleep sprawling over the chairs in reception. I spoke to the staff member on the desk to let her know a review had been left, however THAT was not a good look to prospective customers as it definitely lowered the tone the hotel were trying to set. (None looked Swedish, more Eastern European looking with mid tone skin and black hair).

To that end, I will NOT now be returning to the hotel, but it is only fair to leave the positive review I have already typed. I cast no aspersions, I simply think letting a large group of people slump all over the reception area comes across as low class and borderline intimidating to others. This was very unfortunate to have happened on checkout, but it does show how a person's stay and overall view of a hotel can be changed by one thing happening.
Please dont be put off by this which is probably a "one off", as the hotel itself (and staff) are very very good and professional.

05.10.2025 Imogen

We stayed here for the Chester marathon and had a lovely time. The staff were super friendly and the room was lovely. Breakfast was nice with plenty of options and it had free parking for hotel guests. The hotel was about 20/30 mins walk into the city centre. Thanks :)

03.10.2025 Brant

We wanted a somewhat old-fashioned and traditional experience, but the hotel was a little too old fashioned. Because it was October, the lack of air conditioning wasn’t a problem - but it would be a different story if it was a really hot summer day.
There seemed to be ample parking, but both nights that we returned from supper about 8:00pm, the lot was full of vans and there was no where to park. The staff were helpful in my finding on street parking, but it was a very narrow street and I was concerned about my rental car getting side-swiped.

13.09.2025 mary

2 night stay.
Staff and management very good and wait staff polite and had a lovely manner. Breskfast good.
Shower head in room needs some attention as appears to have build up of dirt or something on it.

13.09.2025 romanbrough

It's bigger than many small hotels. They do breakfasts and Evening meals. Breakfast was OK, but I have had better . It does have a good sized private car park. Took us about 20 minutes to walk in to the city.
We may well stay again. Certainly better than many we have stayed in

17.02.2025 Guest

I thought it would only take 5 minutes to get there, but it ended up taking 20 minutes in the rain.

I found out that the agency platform charges about 30% more.

The community hotel has no elevator, so I had to carry my luggage up by myself.

Then I found out that the room was so small that I couldn't unfold my suitcase to take things.

The breakfast was a typical British breakfast, which was enough to fill my stomach.

What I couldn't accept was that there was no place to put my luggage after I checked out, and they said they were not responsible for the safety of my luggage. No one looked after my luggage, which was really unexpected.

Finally, the old lady suggested taking my suitcase to a locker at the station and spending a few dollars to store it. The actual result was that Chester Station didn't have this service. I was stunned!

There are two other hotels 3 minutes away from the station, such as Lloyd Hotel, which is better, and the actual price is about 55~60 pounds.

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POIs near hotel

War Memorial (1.1 km)

Memorial honoring Chester’s servicemen who died in World Wars.

Sick To Death (1.4 km)

Museum exploring the history of medicine, focusing on pandemics and plagues.

Tickets: Sick To Death: Entry Ticket, 8 EUR View

Victoria Statue (1.7 km)

Statue of Queen Victoria located in Chester city center.

Tarantula (49 min)

Chester Zoo's Tarantula is a large hairy spider species known for its impressive size and slow movements.

Monument for Battle of Rowton Moor, 1645 (5 km)

Commemorates the 1645 Battle of Rowton Moor during the English Civil War.

Frequently asked questions about Brookside Hotel & Restaurant

What types of rooms are available at Brookside Hotel & Restaurant?

Room types range from Run of House, Economy rooms (Single, Double, Triple, Quadruple), Standard rooms with various configurations including basement and attic options, Comfort rooms, Superior rooms, and Suites including Single, Double, Economy, and Comfort Suites.

Is parking available at the hotel?

Yes, the hotel offers free private parking for guests, although it can fill up early in the evening.

Are pets allowed at the hotel?

No, pets are not allowed at Brookside Hotel & Restaurant.

What are the breakfast options and timings?

Breakfast is Western-style, served Monday to Friday from 07:30 to 09:00, and on weekends from 08:00 to 10:00. Additional fees apply and are paid at the property.

Is the hotel suitable for families with children?

Children can stay in some rooms, but additional fees may apply for children using existing beds. Extra beds cannot be added. Crib policies vary by room type.

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