Pullman Liverpool in Liverpool

I stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did.

On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately my view overlooked the roof of another building. I did ask if this could be changed, but the hotel was fully booked due to the Easter break, which I completely understood.

The room itself was comfortable and overall made for a pleasant stay. The location is a big plus—just a short walk to the Liverpool Museum, bars, restaurants, the wheel, and plenty of shops for a bit of retail therapy.

Parking is quite expensive, but the hotel does stamp your ticket which gives you a discount. I checked in at 3:30pm, checked out at 12, and paid £18 for parking—without the discount, it could easily cost 5–8 times more.

Now for the negatives: cleanliness could definitely be improved. I met some of the cleaners when checking out—lovely, friendly staff—but the room needed more attention. There was dust on surfaces, hair on the tissue container, only two tissues left, the bathroom and mirrors weren’t cleaned thoroughly, and the shower gel hadn’t been refilled, so after a few pumps there was none left.

Overall, despite the cleaning issues, I had a pleasant stay and would definitely consider staying here again.

The hotel was conveniently placed right next to M&S arena in Albert Dock area.  About a 15 minute walk into city centre from hotel.  Hotel itself was very clean.  Room was a little bit warm but never really looked at the air conditioning to see if we could’ve made it a bit cooler as that was only really in the morning before we left.  Nice hotel and would definitely stay again.

The hotel staff was very good and enthusiastic. They helped recommend many scenic spots and breakfast shops, especially Joh wearing a hat. The view from the window of the room is also very nice.

We stayed at the Pullman hotel for my birthday in a king superior room.
Had a great stay. Check-in was nice, and the check-out at 12 was a great fit, as we were travelling by train and our train was not until 2:30 pm. One thing that I want to mention is that I mentioned that I was staying there for my birthday, and we did not get anything in the room to mark the occasion.

An trip to Liverpool should always involve a stay at the Pullman. My husband and I have booked multiple times and it has been the best place to stay. It is where he proposed to me. Having a hotel on the docks gives you access to a very easy stroll around the docks and also a quick 10 minute walk into Liverpool One.

Excellent service and always there to help us any time. They were bringing water to the room and so amenable about it. The location could be a little closer to the city centre. As it was cold in December the walk to the bus station was freezing for me.

Amazing location and super friendly staff. Brand new rooms. All over we loved it. Definitely will choose again.

Great service overall. The location is around 20min walk to city centre, but Uber makes things easy.

Good location for Beatles fan. The Albert dock is just few minutes away.