The Crown & Anchor in Manchester

We paid almost 140 pounds per night for a 3 single-bed room with a shared bathroom. Despite there being 3 of us, they told us there was only one key that we'd have to share. This is not acceptable for a room that is advertising itself as bookable for up to 3 adults, as there should be one key per adult just like in any other hotel. To their credit, they told us that during the opening hours we could go to the bar and ask to be let in with the master key, or that if it's an emergency we could call the owner after hours and she could come and let us in, but this is not a sufficient solution in my opinion. If they really can only give out one key, this needs to be clearly advertised in the listing. P.S. The reviews of the hotel on Google are clearly getting skewed upwards because these reviews include both ones of the hotel and ones of the pub by itself.

Dreadful standard. The rooms are shabby, the bathroom was dirty and all of the details were missing; no coat hooks, broken wall sockets, horrible paintings on the wall. Just grim. Beneath the TV, the wires simply hung down. We paid £130 for the night and it was nowhere near worth it.

DO NOT BOOK A ROOM HERE! Wouldn't even give 1 star! Absolutely appalling ownership, they should not be running a business! Booked for 1 night with friends to go and see busted at the arena, planned to make a night of it and go out afterwards bit that was all ruined when we go to the pub and it was closed! Signs everywhere saying it was under construction! No contact to let us know beforehand so we could try and arrange something else, just let us turn up and find out like that, absolutely disgusting! Tried ringing with no luck so rang *********** who I booked the room through, they was appalled too as they hadn't been made aware either, did everything to try and find us somewhere else to stay at the cost of the Crown and anchor but there was nowhere available as it was a busy weekend so ended up having to drive home instead. Do not waste your money and have your weekend ruined by these unprofessional, inconsiderate and downright appalling excuses for human beings.

Beware if you book to stay at the Crown and Anchor in Manchester. I booked in June to stay overnight in September. I paid in full through Booking .com. I received an email the day before I was due to stay asking what time we were arriving! I duly replied with a time. Upon arrival I was told I didn’t have a booking. I showed the confirmation email to the man behind the bar and he said to take it up with ***********. *********** had confirmed they had told the pub we were going. We asked to speak to the manager and was told he wasn’t available! No-one was interested and we were fobbed off! Two pensioners stranded in the middle of a busy city. *********** rang them too and could not make any headway as the man behind the bar said they were fully booked and had no rooms left! Ironically according to the guest list no-one else had paid apart from me! BEWARE!!

Booked months in advance on one the busiest weekends ,trains on strike so had to drive down planning to stay over for a 21st birthday only to turn up and the place was shut for construction omg with no warning no messages nothing , we only paid few days prior they must of been shut then but still took our money ,we tried to contact but they hung up on us so we were stranded no where to go ,other hotels wanting 400 a rm per night that we just could not afford ,so ended up coming home back to stoke ,absolute joke ,do not book this hotel shocking