New Union 3*, Manchester (United Kingdom): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Run of House

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Standard room

Shower, bath and private bathroom

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Standard Single room

Private bathroom

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Standard Triple room

Shower, bath and private bathroom

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Standard Quadruple room

Shower and private bathroom

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Standard Double room

Shower and private bathroom

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Junior Suite

Shower and private bathroom

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Junior Suite with canal view

Shower and private bathroom

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Single Junior Suite with canal view

Private bathroom

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Suite

Private bathroom

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Suite with water view

Private bathroom

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1 Bedroom Suite

Private bathroom

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Single Suite

Private bathroom

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Single Suite with water view

Private bathroom

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Triple Suite

Private bathroom

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Quadruple Suite

Private bathroom

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Double Suite

Private bathroom

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1 Bedroom Double Suite

Private bathroom

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Standard Suite

Private bathroom

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1 Bedroom Standard Suite

Private bathroom

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1 Bedroom Standard Double Suite

Private bathroom

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More rooms

Description

In this hotel 14 rooms.

Policies and conditions

Child policies: Children are not permitted to stay at this property
Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
Deposit Policy: Deposit required A fixed amount of £20.00 (approx. US$27.24) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
Pets: Pets are not allowed
Service animals: Service animals are allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: MasterCard, Visa

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Smoke-free property
Heating
Security guard
All Spaces Non-Smoking (public and private)
No elevators

Rooms

Non-smoking rooms
Cable TV
TV
Hairdryer
Shower/Bathtub
Shower
Linens

Services and amenities

Iron and board
Concierge services
Luggage storage
Iron

Meals

Bar
Coffee/tea for guests
Breakfast
Breakfast in the room
Kettle

Internet

Free Wi-Fi

Languages Spoken

English

Tourist services

Tour assistance

Recreation

Karaoke
Nightclub

Parking

No parking

Pool and beach

Beach/pool towels

Sports

Darts

Beauty and wellness

First Aid Kit

Kids

Playroom

Pets

Pets Not Allowed

Street view

Video: Kyle Finn - Tell me ma - New Union Manchester

Map

Reviews

Cleanliness

Amenities

Location

Service

26.07.2026 Anh

Worst Experience Ever. Do Not Recommend!

I chose this hotel because it seemed like a bargain—£65 for a double room in the city center, just a 10-minute walk from the station. However, I quickly learned there is a reason it is so cheap. I failed to read the reviews thoroughly before booking, and my stay this past Friday was easily one of the worst hotel experiences I’ve ever had.

1. Extreme Noise and Poor Insulation
The hotel is located on a small floor directly above a bar in a major nightlife area of Manchester. The music blasts from 6 PM until 6 AM. The walls are paper-thin, providing zero soundproofing; I was wide awake from check-in until 7 AM because of the noise. To make matters worse, there seems to be a waste disposal site nearby. You can hear the thunderous crashing of glass bottles being dumped 6–7 times a night, along with the shouting of drunks outside.

2. Zero Staff Support and Safety Concerns
Between 2 AM and 3 AM, there was loud, persistent knocking on our door. We didn't know if it was a mistake or something else, but it felt incredibly unsafe. I tried emailing the hotel and calling the two hotlines provided in the room and on the website, no one answered, and the phone numbers didn't even exist. The knocking happened every 1–2 hours. Because of the lack of security and support, we didn't sleep a wink. To this day, my email reporting the incident remains ignored. No apology, nothing.

3. The "Key Deposit" Scam?
On top of the £65 room rate, I had to pay a £20 key deposit. They returned only £19 with no explanation. The keys were fine and nothing was damaged. Given the nightmare stay, stealing an extra £1 is just insulting.

In short: Bad service, terrible location, and zero responsiveness. If you are looking for a place that is deafeningly noisy with no staff to help you in an emergency, then this is the place for you. Otherwise, stay far away.

23.03.2026 Suzanne

Great place to stay if you're in town for a night out, not so good if you hope for an early night!
Rooms are small but very clean, bed is confortable, limited storage but not a problem for a couple days, and it's cheap for the centre of Manchester.
Adele, who manages the hotel side, is brilliant and very helpful.

08.01.2026 Terry

Location is amazing. Couldn’t ask for somewhere better.

When you arrive it’s a bit unclear on where you go. Do you wait at the bar or is there a reception?

The room itself was nice and clean. The room is basic, perfect for somewhere to lay your head for the night. Unfortunately even with the heating turned off the room was way too hot! The quilt was way too thick. Went to make a cup of tea but no white sugar in the room and no member of staff to be found looking after the room side. I didn’t want to have to go down to the bar at midnight in shorts and T-shirt on New Year’s Eve looking for sugar. Some staff were nice and chatty, whilst some were moody and uninterested.

Be aware you have to pay a £20 deposit on arrival, something I wasn’t told.

16.11.2025 Oliwier

I absolutely love the place. It was a clean, comfy place to sleep over. Even the music from club didn't bother me much. Beside of few things missing in room over I was amazed by the state of this hotel.

05.11.2025 Meme

Great club and place to stay in the heart of Village. Both hotel and bar staff are super friendly and helpful. Will he coming again in the future

25.07.2025 Guest

Great stay here last weekend, I can't understand people who mention noise this is on canal street and there's obviously going to be some however I was in bed by 1am and slept through so It wasn't an issue at all to me! Great hospitality and Great location many thanks

11.07.2025 Guest

I have had so many different experiences down the years visiting The New Union it was so refreshing to see during Sparkle weekend how nicer the staff are on site compared with previous years ,One staff member in particular was extremely friendly and made me feel so welcome ,everything about the place just feels good ,this staff member I forget her name but she said I would be back later and true to her word found myself back there a few hours later What I like about this place is you have a general area which keeps its "Proper Boozer" vibe with leather sofa's general pub style tables and seating and a pool table a separate lounge area for ladies/girls only and an adjacent room for functions & a cabaret bar with a dance floor Also two lots of outdoor seating area ,one alongside the pub and another alongside the canal which is just great in the summer evenings I am aware they charge after a certain time to enter the Cabaret Bar but they are usually handing out free shot vouchers so compensates your entry cost As for drinks cost they are fairly competitive for the area ,though during busier times if you consume drinks outside you will get served a plastic glass Can get very busy on Friday & Saturday nights I know its a hotel as well but having never stayed here i can't add to that experience

09.07.2025 Guest

Had a brilliant night at the New Union. The atmosphere was buzzing, the staff were friendly, and the bar was full of energy. Definitely coming back!

15.05.2025 Guest

Stayed here becore and been full of praise. This time, a 20 pound deposit was needed for a room key, with having paid the cab in cash, this meant using a card, not seen the money back yet, nothing in booking terms to state a dep needed plus you get 19 pound back Room 7, ideal the first night as I was out mosf of night, room shakes and vibrates until 5am due to downstairs, so if you yourself are out this ideal,, if you plan not to go out, its hell Bed ok, bathroom ok, location cant be topped, this is not a complaint about the noise but factually you cannot book here and not expect to be disturbed

23.03.2025 Guest

Come on guys what an earth is goin with your staff. I had a pint thrown at me by bar staff. The gentleman who was badly assaulted needs take this matter further . Scared me so much I went straight home .the recording on social media . I'm the girl in the back ground

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POIs near hotel

Alan Turing Statue (3 min)

Bronze statue honoring Alan Turing, pioneer of computer science and wartime codebreaker, unveiled in 2001.

Rise up, Women (5 min)

A bronze memorial unveiled in 2018 honoring Emmeline Pankhurst and women's suffrage in Manchester.

Cenotaph (6 min)

War memorial in Manchester honoring local soldiers who died in conflicts.

Special Collections Museum (7 min)

Museum at MMU housing rare books, archives, and unique artifacts for research and public interest.

Queen Victoria (8 min)

Memorial artwork honoring Queen Victoria, erected in 1901 in Manchester.

Cafe and Restaurants near hotel

Restaurant «Subway» (3 min)

96 Portland St, Manchester M1 4GX

Reviews

27.12.2017 Daniel

Subway Melt, footlong, on Hearty Italian, toasted of course.

02.12.2017 Stu

Nice clean Subway with efficient friendly staff. I popped in for a breakfast and the £2.50 deal for a bacon cheese and egg sandwich with a drink is good value and tasty.

22.10.2017 Justin

Not the nicest looking branch, but staff were extra friendly with our kids, which made ordering less stressful!

20.09.2017 Miro

Went there yesterday to get chicken teriaki. 2 hours later got food poisoning

16.09.2017 CreamSoda

It's subway. How can it not make you happy?! Footlights Italian BMT on Hearty Italian please. Lettuce onions jalapeños and sweet onion sauce.

Frequently asked questions about New Union

How much does it cost to stay at New Union?

The cost of staying in New Union depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 153 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the New Union?

You can book Run of House, Standard room, Standard Single room, Standard Triple room, Standard Quadruple room, Standard Double room, Junior Suite, Junior Suite with canal view, Single Junior Suite with canal view, Suite, Suite with water view, 1 Bedroom Suite, Single Suite, Single Suite with water view, Triple Suite, Quadruple Suite, Double Suite, 1 Bedroom Double Suite, Standard Suite, 1 Bedroom Standard Suite, 1 Bedroom Standard Double Suite in the hotel. Please check room availability by choosing your dates

Are pets allowed at New Union?

No, pets are not allowed at New Union.

Does New Union serve breakfast?

No, New Union does not provide breakfast.

How to get to New Union from the nearest airport?

The nearest airport is Manchester Airport, located about 24 mins from hotel by car (14.6 km) away.

What’s the cancellation policy at New Union?

The cancellation policy at New Union depends on your room type and booking terms.