New Union in Manchester

Come on guys what an earth is goin with your staff. I had a pint thrown at me by bar staff. The gentleman who was badly assaulted needs take this matter further . Scared me so much I went straight home .the recording on social media . I'm the girl in the back ground

This is the worst hotel I've ever stayed at it was basic and clean but my god I may has well dragged my mattress down 2 flights of stairs and slept on the dance floor it was so noisy till 9am and then check out at 11am and not a minute of sleep 😳😞🥱😩

It’s a low cost room. It’s on canal street. I’ve stayed before, which was pleasant. This was not so good. Was given room 9. Positives: Clean room Amazing powerful shower The issues: The biggest issue was access to the building when the pub downstairs is closed. I was given the wrong front door key, which was changed. When I attempted to use the key, it did not work. I was effectively locked out. There was no on site staff after 8pm. I was lucky a resident came in and saw I’d been knocking with no answer, otherwise I would have been locked out. I complained the next day and was told the key mechanism needs to be lifted when you put the key into the lock. It does not alter the fact I could not come and go to access the hotel as I’d have liked and had to not go out to join my friends later. Hotel access is fundamental. There is also a £20 cash deposit for the room key I was not made aware of. There is a socket at the end of the bed, but not ideal if you want to charge your phone and use it at the same time. The view was a brick wall. The bathroom had small damage to the floor. Room 9 and the key issue did not make for an enjoyable stay. That said, it’s cheap, clean and in a prime location, but there are better hotels out there that don’t have access issues and do have better layout / facilities. My complaint falling on deaf ears didn’t help.